Source Job

$48,000–$72,000/yr

  • Manage a portfolio of 80-120 clients over a 24-week program, conducting bi-weekly 1-on-1 calls and providing daily support via Slack/Discord.
  • Drive client success by guiding them through activation points, achieving a minimum 15% ascension rate, and maintaining a low refund rate.
  • Collaborate with coaching and sales teams, maintain detailed records in ClickUp, and gather testimonials and reviews.

YouTube Sales Client Management Organizational Skills Communication

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

US

  • Serve as the primary operational contact for assigned programs, ensuring seamless client experience and stakeholder alignment.
  • Drive program milestone execution, including stakeholder discovery, data diagnostics, and creative recommendations.
  • Foster team clarity on priorities and responsibilities, and identify opportunities to improve engagement delivery.

Incubeta is a global marketing partner helping ambitious brands drive profitable growth by integrating media, creative, data, and technology. In the Americas, we are entering a decisive growth phase with strong capability and proven solutions.

$100,000–$130,000/yr
US

  • Lead the delivery team to scale from 50 to 500 clients with consistent quality.
  • Own the creative bar on all projects including outlines, thumbnails, scripts, and edits.
  • Build and manage systems in ClickUp, Frame, and Loom to ensure fast, on-time delivery.

Content Growth Engine is a marketing agency behind Shane Hummus and a roster of creators, generating over 1.5 million subscribers and $10 million in yearly revenue. With a team that has worked with top brands like Alex Hormozi and Sam Ovens, they help creators build sustainable YouTube channels.

United States

  • Manage end-to-end client experience for a fast-growing podcast production service tailored to B2B providers.
  • Build long-term client relationships, proactively resolve issues, and ensure satisfaction throughout the client lifecycle.
  • Lead onboarding, create support materials, and collaborate cross-functionally to align deliverables with client goals.

Hire Hangar connects top talent with vetted employers offering competitive pay and real growth opportunities. They are a growing company focused on building long-term careers for their team members.

$75,000–$90,000/yr
United States

  • Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
  • Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
  • Collaborate with internal teams to share client insights and support broader business objectives.

Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.

$44,000–$52,000/yr
US

  • Proactively reach out to at-risk customers via calls and emails to prevent churn.
  • Identify root causes of customer concerns and provide consultative solutions.
  • Document interactions and track outcomes to support retention goals.

We are an AI-powered business operating system for agencies, entrepreneurs, and SMBs. We have over 2,000 team members across 10+ countries and operate as a global, remote-first organization built for speed and ownership.

$126,000–$126,000/yr
North America 4w PTO

  • Act as a trusted advisor to high-impact creator accounts, driving retention and expansion through strategic email strategy and Kit optimization.
  • Build deep relationships and anticipate customer needs, providing proactive guidance and personalized experiences.
  • Collaborate cross-functionally with Product, Marketing, and Support to improve the creator experience and drive feature adoption.

Kit is an email-first operating system for creators who mean business, helping them grow and monetize their audience with ease. We are a 100% independent and remote team committed to helping creators earn $1 billion using our platform, and we embrace AI thoughtfully in our work.

US

  • Support top Talent Managers on campaign execution, handling daily communication with brands, agencies, and creators.
  • Conduct market research and scouting for new creator and brand partnerships.
  • Manage invoicing, contracts, and campaign records through CRM with high attention to detail.

Pearpop is an industry-leading creator marketing company that connects brands and creators to inspire new audiences. Recognized by Fast Company and Digiday, it is a growing company with a culture of innovation and empowering creators.

United States

  • Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
  • Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
  • Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.

Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.

$51,500–$81,900/yr
US

  • Manage a portfolio of creators through CRM pipelines to drive activation, engagement, and revenue growth.
  • Execute structured outreach campaigns and provide tailored recommendations based on creator data and insights.
  • Collaborate with cross-functional teams to improve activation processes and scale creator growth strategies.

This role is posted by a partner company via Jobgether, an AI-powered job matching platform. The company uses AI tools to support hiring but does not disclose its own size or culture beyond an inclusive and collaborative environment.

$70,000–$120,000/yr
North America Canada

  • Manage high-volume phone calls to qualify leads and book onsite meetings for customers.
  • Maintain clean CRM records for every call, outcome, and next step.
  • Analyze personal performance data to help scale the process and book 10x more meetings.

Wonderly builds an end-to-end AI business platform for service businesses like roofers and law firms, replacing multiple tools with one system. Backed by YC and Sam Altman with a $500M+ valuation and hundreds of thousands of users, it's a fast-paced environment for high performers.

US

  • Ensure customers continue to get exceptional value from brightwheel and remain loyal, long-term customers.
  • Retain revenue through consultative engagement, digging into each customer’s needs and recommending the right products and solutions.
  • Understand every customer’s goals and priorities, and translate them into strategic recommendations that drive retention, product adoption, and overall satisfaction.

Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. The company is a three-time Cloud 100 company, backed by top investors, and has a distributed team with remote employees across every US time zone.

$70,000–$80,000/yr
US

  • Guide new partners through onboarding and help them launch their internal podcasts.
  • Proactively consult with clients to drive employee audience adoption and share best practices.
  • Create and improve support resources like FAQs and guides to scale self-serve solutions.

Supporting Cast provides private audio solutions for internal communication at top companies, using podcasting to engage remote and hybrid teams. The company is a small, fully remote startup and an affiliate of Graham Holdings, focused on making work more human through audio.

US

  • Establish yourself as a trusted advisor to drive client success, renewal, and growth for mid-to-large enterprise accounts.
  • Lead day-to-day client communication, deliver performance reporting, and provide strategic campaign insights.
  • Manage client health, revenue forecasting, and partner with account managers to identify expansion opportunities.

Drips helps big brands drive 1:1 conversations with large audiences using an AI-powered conversational outreach strategy. Founded in 2016, we are well-funded and foster a community-driven culture centered on core values like Happiness, Team, Lean, Passion, and Improve.

Canada

  • Conduct virtual consultations with clients to assess needs and provide solutions.
  • Build and maintain lasting client relationships through consistent periodic check-ins.
  • Complete related administrative tasks like note-taking and appointment setting as needed.

Global Elite Empire Consultants is a tech-driven recruitment and consulting firm that connects innovative individuals with opportunities. They are a fast-growing organization that values passion, motivation, and adaptability in their team.

$72,000–$80,000/yr
US

  • Lead and develop a team of Enrollment Specialists to hit daily and weekly performance targets through coaching, huddles, and 1:1s.
  • Keep operations on track by handling HR tasks like timecards and PTO, and coaching the team to follow processes seamlessly.
  • Drive continuous improvement by partnering with other leads to fix enrollment queue issues and surfacing opportunities to improve workflows and conversion.

Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. As a tech-native organization, it combines human support with AI and has a bold vision to become a household name in cancer care.

Philippines 2w PTO

  • Manage the full client journey from discovery to integration, acting as the main point of contact for all concerns.
  • Set success metrics, monitor performance, and lead regular check-ins to ensure progress and resolve issues.
  • Build strong client relationships and collaborate with internal teams to ensure smooth execution and communication.

MultiplyMii is a staffing company that connects Philippine talent with US-based clients in the Home Service Industry, also offering CFO and accounting services. The company emphasizes continuous training and professional development, fostering a collaborative and client-focused culture.

$55,000–$65,000/yr
US

  • Manage a high-volume portfolio of trial customers, prioritizing outreach and engagement to drive conversion.
  • Guide users through the complete trial experience, from initial exploration to successful subscription activation.
  • Conduct personalized product demonstrations and training sessions to increase user confidence and adoption.

The partner company is a SaaS platform provider. It operates with a distributed team and emphasizes customer-centric values.

US

  • Lead and cultivate a high-performance sales team, setting ambitious goals and fostering a collaborative environment.
  • Coach and mentor team members on sales strategies and processes, especially in a remote setting.
  • Optimize team productivity through dynamic campaigns and workflow improvements, providing strategic feedback to leadership.

Thumbtack helps millions of people confidently care for their homes through a single app for repairs, maintenance, and improvements. They have a community of 300,000 local service businesses and foster a scaling, collaborative sales culture.

Global

  • Identify and recruit affiliate partners across Instagram, TikTok, YouTube, and other platforms.
  • Generate 50–100 new affiliate prospects weekly and maintain organized outreach pipelines.
  • Build relationships with influencers and content creators, tracking recruitment metrics and onboarding progress.

20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. The company provides constant support, free training, and a vibrant community for its contractors.

$20–$25/hr
Global

  • Own and execute content strategy across YouTube, TikTok, and Instagram to drive engagement.
  • Manage community interactions, including comments and DMs, to build an active user base.
  • Collaborate with UGC creators and feed audience insights back to product teams.

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Backed by $30M from top investors like Kleiner Perkins and NYCA, the company is disrupting a $2B legacy market with a customer-first approach and leadership from industry giants.