Own the account end to end: relationship, technical guidance, commercial, escalations, expansion, and renewal.
Guide the customer's technical approach to integration, simulation usage, and replica adoption.
Program manage 5 to 8 concurrent workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides.
Ensure the success of our most strategic customer programs by leading technical programs with our Premium Support customers.
Be the primary interface between our key customers and our internal teams, advocating for mutual success by championing the needs of our customers with internal teams.
Define success for our customer programs, including how we measure it, and how we get there.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses, equipping organizations with the tools to power navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of its flexibility, security and privacy compliance.
Own a portfolio of customers end-to-end, building a deep understanding of their business model, technical environment and commercial goals;
Act as the primary point of contact for operational and technical stakeholders, ensuring their priorities and our platform stay aligned;
Handle straightforward commercial topics directly, and partner with Business specialists on contract negotiations, expansion and C-level relationships.
AMPECO is an innovative company in the electric vehicle charging infrastructure, aiming to make charging easier. Their team is highly motivated, capable, and committed to their mission.
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Via is using technology to transform transportation around the world. With their suite of products, they aim to create modern and efficient public transportation systems that provide greater access to jobs, healthcare, and education.
Drive the development of annual strategic roadmaps.
Lead and manage top-tier client accounts end-to-end.
Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for their clients.
Own and maintain strong relationships with our top API partners, serving as their primary technical point of contact to ensure long-term alignment and collaboration.
Own full post-sale success: onboarding, adoption, renewal, and expansion for key accounts.
Conduct technical discovery sessions to bridge Runway's API capabilities with our partners' most complex challenges.
Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence. Runway's team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Own the full sales cycle from first conversation to signed contract on enterprise deals across the CISO org, AppSec, GRC, and privacy functions.
Develop account plans for our existing customer base that identify expansion surface area and map the right stakeholders to the right opportunities.
Build and manage relationships across the partner ecosystem: VARs, MSSPs, GSIs, and technology alliances.
Clearly AI automates the most painful bottleneck in the enterprise: security and privacy reviews. They help security teams complete high-quality threat models, privacy impact assessments, and vendor risk evaluations in minutes instead of weeks. They are backed by Y Combinator, Basis Set Ventures, Crosspoint Capital, Argon Ventures, and Ritual Capital and were selected as a Top 10 Finalist for the RSAC 2026 Innovation Sandbox Contest.
Shape and lead the delivery of customer engagements, overseeing custom software solutions and business automation.
Serve as the primary liaison between client leadership and the delivery team, ensuring clear communication and issue resolution.
Engage in pre-sales activities by designing solutions to client problems and contributing to proposals.
pureIntegration is a technology consulting firm with 22 years of experience servicing Fortune 100 clients headquartered in the DC area. They serve clients in the fastest-growing industry of communications, media, and entertainment.
Support the customer success team with pilots and deployments as well as renewals and subsequent expansion programs.
Be responsible for projects in account and program management as well as professional services in order to improve customer satisfaction.
Tracking and coordinating technology deployments with our customers and partners on a global scale.
Arch Systems empowers discrete manufacturing facilities with deep data insights that enable optimal efficiency, precise KPIs, and proactive decision-making. They work with leading manufacturers to integrate and optimize their data for actionable intelligence, fueling productivity and operational excellence.
Partner with GTM leadership to identify high-impact opportunities for AI-powered automation and workflow optimization.
Own the GTM AI roadmap—prioritizing initiatives based on business impact, readiness, and alignment across functions.
Program-manage the design, build, and rollout of AI workflows across the GTM stack, collaborating closely with various teams.
Vanta helps businesses earn and prove trust by empowering companies to practice better security. They have a talented team and have been successful at Vanta without prior security experience. The company started in 2018 and has thousands of companies relying on them.
Act as the primary contact for a diverse client base.
Guide customers through platform onboarding and training workshops.
Collaborate with internal stakeholders across product, marketing and analytics.
StackAdapt empowers marketers to reach, engage, and convert audiences. They are a technology company with an AI-powered platform, chosen by forward-thinking marketers to orchestrate high-impact campaigns.
Translate organizational priorities into near-term delivery commitments and long-term capability investments.
Drive on-time, high-quality delivery across a complex cross-functional program.
Build and sustain strong working relationships across Customer Success Managers, Engineering, Design, and Architecture.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500 work smarter, faster, and better. They're building an AI-native culture where technology and talent are unstoppable together, and they're just getting started.
Build and drive roadmap for the Autonomy Data Flywheel.
Draft requirements and ensure delivery for all consumers of the data including End-End AI, Perception, Safety and other teams.
Work with engineering teams to set and achieve targets for both quality and quantity KPIs.
Serve Robotics is reimagining how things move in cities with personable sidewalk robots designed to take deliveries away from congested streets and benefit local businesses. As of EOY 2025, Serve has 2000 actively deployed robots making real world deliveries across numerous US cities, and it is known for its agile, diverse, and driven team that solves real-world problems collaboratively and respectfully.
Drive the entire sales process from initial prospecting to closing.
Develop account strategies to penetrate key agencies and commands.
Nurture strong, long-lasting relationships with decision-makers.
Virtualitics is the category leader in AI-native readiness applications for defense, government, and critical infrastructure. Founded on a decade of Caltech research in partnership with NASA/JPL, we are led by scientists, strategists, and service members united by a single mission. They are relentless about results, grounded in transparency, and driven by compassion for the mission and the people it serves.
Drive alignment across teams and systems to ensure execution stays focused on the highest-impact work.
Own GTM program portfolio and prioritization, ensuring the highest-impact initiatives are prioritized, resourced, and executed.
Build and track metrics that connect system performance to business outcomes.
Fleetio provides a modern software platform that helps organizations worldwide manage their fleet operations. They are on an exciting trajectory as a company and are a proud founding member of the Rails Foundation.
Define and quantify the levers that drive the business across the agent journey.
Stand up a sharp, repeatable testing and measurement cadence on the agent product.
Set the vision for how the team uses AI to automate insight generation.
Ethos is a leading life insurance technology company with a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
Serve as the primary technical partner to SIs and technology partners.
Lead and support technical sales cycles, including solution design, demos, and hands-on POCs.
Design scalable, enterprise-grade architectures leveraging APIs, integrations, and cloud platforms.
Netomi is the leading agentic AI platform for enterprise customer experience, enabling agentic automation at scale across the entire customer journey. Backed by WndrCo, Y Combinator, and Index Ventures, they help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Lead the account strategy for Information Software, IoT and our core hardware portfolio within selected accounts.
Collaborate with Rockwell Information Software Account Rep Team for Lead Generation and Sales resources.
Establish relationships at all organizational levels within the customer base and understand customer process, goals and organizational models.
Rockwell Automation is a global leader in industrial automation and digital transformation, connecting people's imaginations with technology. They employ approximately 28,000 problem solvers dedicated to their customers in more than 100 countries and welcome makers, forward thinkers, and problem solvers.
Manage a book of 15-20 enterprise accounts, helping developers get real value out of our products.
Drive adoption, surface risk, and get customers healthy for renewal and expansion.
Lead enablement sessions, drive strategic customer conversations, and partner with Named AEs and Field Engineers.
Sourcegraph is at the center of the transformation in how software gets built. They provide a code intelligence platform that developers rely on to navigate complex codebases with speed and confidence as a globally distributed team.
Trains to perform duties of an Inside Account Manager, providing proactive direct sales support.
Establishes, builds, and maintains strategic relationships with clients and partners.
Provides customer quotes, manages proposals, and follows up on opportunities.
Connection guides the connection between people and technology, helping customers manage warehouse inventory, equip their workforce, or secure their data. Their team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Serve as the primary day-to-day point of contact for a Fortune 50 client, building trusted relationships and translating feedback into action.
Directly guide operations and marketing teams, diagnosing what's driving or inhibiting recruitment, program completion, user engagement, and job placement.
Identify longer-term opportunities and surface them to engineering, product, and learning design teams, translating learnings into scalable operational processes.
Pathstream's career mobility platform helps companies invest in their employees’ growth –a win-win that increases retention, advances DE&I outcomes, and ultimately builds a highly competitive future-ready workforce from within. We’re a tight-knit, hardworking, mission-driven team of ~60 employees who are passionate about transforming access to economic opportunity at scale.