Provide exceptional customer service and build rapport with patients.
Serve as the new patient scheduling liaison for 16 clinics and telehealth visits across 20+ states.
Manage and schedule new patient appointments and promptly respond to patient inquiries.
Aligned Modern Health is changing the face of healthcare with a holistic, multi-disciplinary model offering evidence-based solutions. The company has 16 clinics across Chicago and suburbs, provides telehealth services in over 20 states, and prides itself on outstanding clinical outcomes and a five-star patient experience.
Schedule patient appointments across clinics based on provider availability and patient needs.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Deliver a high-quality, patient-first experience by communicating updates and resolving issues.
PT Solutions is a clinician-founded, mission-driven physical therapy practice dedicated to expanding access to quality care. With a nationwide presence and recognized as a USA Today Top Workplace for five years, the company fosters a supportive culture with ongoing training and mentorship.
Collaborate with a multidisciplinary team to manage referrals, prior authorizations, and medical records for whole-person member care.
Apply knowledge of CPT/ICD-10 codes and insurance requirements to obtain authorizations, appeals, and follow up for positive outcomes.
Assist members with accessing services, provide personalized customer service, and track data to refine operational processes.
Oshi Health is a virtual digestive health practice transforming GI care with compassionate, multidisciplinary care and innovative technology. It is a mission-driven, remote-first startup focused on personalized care plans and building a diverse team.
Handle inbound and outbound customer service calls for patient scheduling and general inquiries.
Document interactions using web-based technology and escalate issues as needed.
Collaborate with team members across departments to deliver VIP customer service.
ChenMed is a family-owned, physician-led organization transforming healthcare for seniors by providing superior primary care to moderate-to-low-income populations. The company is rapidly expanding and offers great compensation, comprehensive benefits, and career development opportunities.
Take inbound calls from patients, providers, and members to assist with healthcare needs, insurance questions, and triage support.
Provide empathetic, patient-focused service in a remote environment, managing calls that may involve emergent situations.
Support members with insurance navigation, including changing primary care physicians, locating urgent care clinics, and obtaining prescription authorizations.
Carenet Health has pioneered healthcare consumer engagement for over 30 years, interacting with 1 in 3 Americans daily to deliver positive experiences and improve outcomes. We foster a culture of collaboration, creativity, and accountability, empowering growth through trust and opportunity.
Handle referral coordination, appointment scheduling, insurance verification, and medical records requests for members.
Communicate updates to providers and members, ensuring world-class service and access to high-quality doctors.
Work collaboratively in a fast-paced virtual care team, managing multiple priorities with excellent attention to detail.
Included Health is a healthcare company that delivers integrated virtual care and navigation, breaking down barriers to provide high-quality care for everyone. The company offers care guidance, advocacy, and access to virtual and in-person care across various health needs.
Manage concierge referral requests by understanding member needs and preferences.
Research and identify high-quality providers that align with member needs and insurance coverage.
Coordinate appointment scheduling and ensure members receive ongoing support throughout the process.
The company is a mission-driven healthcare organization focused on making quality care more accessible. The team is collaborative and supportive, with opportunities to learn and grow in a flexible remote environment.
Schedule and confirm primary care, specialty, and community care appointments, verifying demographics and clinical details.
Work in CPRS and VistA, route consults via HSRM, and process referral documentation using REFDOC and EPSI.
Document every contact and collaborate with VA staff and the care coordination team to support veteran care.
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. With a network of 500+ healthcare professionals and 200+ interpreters, CLFC is a Self-Certified Small Disadvantaged Business committed to mission-aligned placements.
Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.
Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.
Conduct outbound and inbound calls to support patients recently discharged from the ER and schedule appointments.
Assist with administrative tasks and coordinate patient care with team members and provider networks.
Become an expert with software like EMR, Slack, and Five9 to deliver high quality customer service.
Fuze Health is a digital health company that empowers patients to connect with care providers and health resources. It combines capabilities from LetsGetChecked, Truepill, and Alto Pharmacy, with a growing team focused on next-generation healthcare solutions.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.
Process Community Care consult intake, conduct outreach to Veterans and providers, schedule appointments, document actions, and escalate issues per VHA directives.
Maintain appointment schedules, use Electronic Waiting List, and schedule appointments with patient input by phone or in person.
Provide professional front-line service by answering inquiries, addressing concerns, screening calls, and directing patients to appropriate resources.
International SOS Government Medical Services supports healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Founded in 1984, the company operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide.
Serve as a primary point of contact for patients through phone, email, and in-app messaging.
Partner with cross-functional teams to ensure coordinated support throughout the care journey.
Resolve non-clinical inquiries while delivering a positive, patient-centered experience.
Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. The company has grown from a single innovation into a complete sleep health company with an international team across the US, France, and Belgium, and values clarity, trust, collaboration, and compassion.
Manage the full Authorization process, from initial notification to determination and discharge, with detailed documentation in EMR and payer systems.
Verify patient eligibility and benefits, act as a liaison between hospital staff and health payers, and track pending authorizations for timely responses.
Maintain HIPAA compliance, escalate issues causing delays or denials, and manage workloads through accurate record keeping.
CorroHealth is a partner to healthcare providers, solving revenue cycle challenges through a mix of services, consulting, and technology. The company focuses on scalability and clinical expertise, building long-term careers by investing in employee development.
Schedule patient appointments accurately and efficiently, ensuring a positive first experience for all new patients.
Communicate effectively with patients, families, and healthcare team members regarding visit details, expectations, and paperwork.
Obtain and verify demographic, insurance, and clinical information to support smooth scheduling and pre-registration.
RUSH Physical Therapy is part of Select Medical's outpatient division, providing preventative and rehabilitative physical therapy care. The company operates over 1,900 locations nationwide and emphasizes employee support and work-life balance.
Make outbound calls to schedule appointments for preventative health screenings and assess high-risk patients.
Assist members with benefits, insurance information, and conduct surveys to enhance their healthcare experience.
Work remotely from home in a role that requires strong computer skills, empathy, and excellent customer service.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They have over 30 years of experience and foster a collaborative, innovative culture focused on growth and accountability.
Deliver high-quality customer service in a healthcare environment, handling inbound and outbound calls to resolve claims, benefits, and coverage inquiries.
Research and document member and provider issues, escalate complex cases, and ensure timely follow-up across systems.
Maintain strict confidentiality of sensitive information while adapting communication for diverse audiences including members, clinics, and vendors.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies efficiently. It operates as a partner recruiting organization, facilitating applications and next steps for roles like this one.
Handle inbound and outbound communications for up to 6 ambulatory practices, including patient inquiries and scheduling.
Document and relay patient information to practices, following established guidelines for medication reconciliation and insurance verification.
Utilize Epic and multiple communication tools to provide accurate appointment details and home instructions.
Boston Medical Center is a nationally-recognized leader in health equity, nursing, and initiatives to combat climate change, dedicated to providing exceptional and equitable care to all. We are a large hospital with a strong sense of teamwork and support, recognized as a top employer and best place to work.
Conducts administrative and clinical intake of calls for clinical review.
Provides quality customer service and telephonic support to providers and office staff.
Maintains high confidentiality and documentation standards while performing data entry.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With 66,000+ employees across 13 countries, they combine deep domain expertise with AI platforms to drive business resilience and sustainable outcomes.
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple facilities.
Collects clinical information, verifies insurance and demographics to ensure appropriate scheduling.
Serves as a resource for staff, physicians, and referring offices to improve patient access.
Lehigh Valley Health Network is a nationally recognized health network with multiple hospitals and facilities in Pennsylvania. It employs nearly 20,000 health care professionals and has a culture of trust, collaboration, and excellence, certified as a Great Place to Work.