Defines partner estate strategy and ensures alignment with Monzo's business goals.
Leads portfolio governance, prioritization, and resource allocation for maximum impact.
Drives cross-functional collaboration to optimize processes and deliver strategic outcomes.
Monzo is on a mission to make money work for everyone, offering banking, savings, and investments. We have grown from a prepaid card to a full-service bank, with a culture focused on problem-solving and customer-centric innovation.
Investigate root causes of operational issues, analyzing data and conducting qualitative research to drive measurable improvements.
Deliver projects from planning through execution, coordinating cross-functional teams and external partners.
Synthesize insights into actionable recommendations, authoring business cases and stakeholder briefing materials.
Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and more. With a long history of creating magical moments through hot coral cards and award-winning customer service, they are a growing fintech company focused on solving problems and changing lives.
Act as a vital bridge between Monzo and external partners to ensure they feel like a true extension of the team.
Manage day-to-day service delivery, quality, customer satisfaction, and risk management with site leaders in South Africa.
Translate strategic business goals into actionable steps for partner management, and oversee change execution and domain forecasting.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pension services. With a focus on customer-centric innovation, they have grown significantly in the UK and maintain an award-winning customer service team.
Partner with external teams to ensure partner risk standards are consistently applied across global operations and controls.
Conduct risk assessments, maintain accurate records, and oversee control reviews to guarantee effectiveness.
Drive remediation of issues and incidents, challenging progress and ensuring closure evidence meets standards.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and credit cards with a focus on financial education and award-winning customer service. With a long history of innovation, the company operates across the UK and is expanding globally, supported by a diverse and inclusive team.
Serve as a strategic partner to the Design VP, driving team communications, operating cadences, and actionable plans for organizational effectiveness.
Drive executive-level planning and alignment by surfacing risks, shaping narratives, and enabling informed decisions across design leadership.
Lead cross-functional product development programs from strategy through delivery, advocating for Design and UX priorities and quality.
ServiceNow is an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter with a unified workflow platform. We are building an AI-native culture where technology and talent work together, with representation and diversity inspiring our teams.
Lead strategic operational builds across critical harm workflows from problem statement to implemented operating model.
Coordinate with cross-functional partners to resolve dependencies and keep critical work moving.
Drive high-priority escalations and cross-functional decisions to closure with clear ownership.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. It pushes the boundaries of AI capabilities while prioritizing safety and human needs, fostering a culture that values diverse perspectives and equal opportunity.
Lead complex, cross-functional enablement programs that translate commercial strategy into scalable field readiness.
Define program scope, success criteria, governance structures, and integrated plans to manage risks and interdependencies.
Partner with senior stakeholders to drive alignment, change management, and measurable business outcomes.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, serving over 75,000 companies and 84% of the Fortune 500 with products like CisionOne, Brandwatch, and PR Newswire. The company fosters an inclusive, collaborative culture where diversity drives innovation and employees can be their authentic selves.
Build and run the operating framework for Data & Analytics, coordinating delivery across teams.
Manage portfolio delivery, risks, dependencies, and executive reporting.
Drive operational discipline by establishing processes, metrics, and repeatable routines.
NationsBenefits is a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. It is recognized as one of America's fastest-growing companies, offering a fulfilling work environment and career advancement.
Establish and own the delivery strategy and operating model for portfolio management.
Coordinate cross-functional teams and lead execution planning to align with business outcomes.
Define delivery standards, metrics, and practices to improve performance across the organization.
The hiring company is a partner organization building a portfolio management function, likely in the financial services or fintech sector. It maintains a remote-first culture and emphasizes collaboration, transparency, and operational excellence.
Lead multi-workstream services delivery for strategic customers, ensuring clarity and accountability across projects.
Build strong relationships with stakeholders including executives and technical teams to facilitate adoption.
Develop delivery methodology using agile and PM best practices, communicating plans and aligning teams on milestones.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to deliver better software faster. Trusted by over 50% of the Fortune 100 and with more than 50 million users, GitLab maintains a high-performance culture driven by values and knowledge exchange.
Lead integrated marketing strategy across all channels, aligning with Monzo's business objectives.
Drive cohesive campaigns by collaborating with marketing centres of excellence, product, and growth teams.
Manage budgets, capacity, and performance reporting, using data to optimise campaign portfolios.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With a strong focus on customer experience and a culture of inclusivity, Monzo has grown significantly over the past decade in the UK.
Lead delivery across a portfolio of engagements on strategic accounts, taking ownership of outcomes, margin, and client confidence.
Shape commercial and AI-native delivery guardrails, manage project P&L, and build executive relationships to grow accounts.
Develop and line manage delivery leaders while championing AI-enabled delivery across the SDLC.
CreateFuture is an AI-native consulting partner that builds digital products and services for organisations such as PayPal, adidas, and NatWest. The company has scaled to over 600 people and is Great Place to Work-Certified, fostering a people-first, supportive culture.
Own your partner relationships as the main ongoing relationship owner.
Lead partner governance, planning monthly reviews and QBRs.
Manage contracts, commercial activity, and financial oversight.
Monzo is a digital bank on a mission to make money work for everyone. They have grown significantly and foster an inclusive culture with a diverse, global team.
Lead large-scale cross-functional commercial and GBS launch readiness programs with Stripe-wide impact.
Partner with Deal Pricing, Deal Strategy, and sellers to develop custom commercial approaches and scale go-to-market.
Identify systemic issues, propose holistic solutions, and drive alignment with senior leadership.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments, grow revenue, and accelerate new business opportunities. Stripe is a global company with a high-agency, ambitious culture focused on increasing the GDP of the internet.
Lead a portfolio of strategic programs to grow and scale Thumbtack's partnerships business.
Build and scale new business capabilities and operating processes from concept to launch.
Own measurable business outcomes and shape strategy through analytical insight.
Thumbtack is an app that helps millions of people care for their homes with personalized guidance, AI tools, and a hiring marketplace. It has a community of 300,000 local service businesses and a collaborative, impact-driven culture.
Lead global partner programs across acquisition, commitment, and consumption, aligned with business strategy.
Coordinate cross-functional initiatives with Ecosystem Sales, Finance, Legal, Marketing, and other teams.
Optimize the partner journey, develop incentives, and measure program performance to drive growth.
They are a global, remote-first technology company focused on transforming software development through intelligent DevSecOps solutions. Their culture emphasizes flexibility, collaboration, and meaningful impact across distributed teams.
Lead complex VAIB workstreams, balancing customer needs, regulatory expectations, and operational goals.
Use data and customer insights to identify systemic barriers and drive evidence-based improvements.
Partner with Product, Engineering, and Operations to embed inclusive considerations into customer journeys.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products and services. They foster an inclusive culture with a diverse team and a focus on customer needs.
Lead end-to-end delivery of a multi-year transit modernization program, from mobilization through go-live.
Coordinate multi-vendor teams, integrate software and hardware, and manage the integrated master schedule.
Drive testing, phased deployment, and operational transition while managing risks, budgets, and stakeholder relationships.
Masabi builds fare collection platforms for public transport, powering the Justride platform used in over 250 locations globally. The company is a network of innovators passionate about making transit fair and accessible, with a collaborative culture.
Manage strategic partnerships for Monzo's VAIB team supporting vulnerable customers.
Use data and customer feedback to evaluate and improve partnership impact.
Translate specialist insight into product, service, and journey improvements.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. It is a fast-growing fintech known for award-winning customer service and a culture focused on diversity, inclusion, and accessibility.
Drive business growth by identifying opportunities, optimizing products, and translating business needs into actionable project plans.
Lead cross-functional initiatives from discovery through launch, partnering with Product, Engineering, Risk, Compliance, and Finance.
Design scalable operational processes, use data to measure performance, and collaborate with teams to align initiatives with business goals.
NinjaHoldings provides digital banking and lending products for everyday Americans through CreditNinja and NinjaCard, plus analytics via Edge. Headquartered in Chicago with a distributed global workforce, it's a lean, growing organization advancing consumer finance in the US.