Defines partner estate strategy and ensures alignment with Monzo's business goals.
Leads portfolio governance, prioritization, and resource allocation for maximum impact.
Drives cross-functional collaboration to optimize processes and deliver strategic outcomes.
Monzo is on a mission to make money work for everyone, offering banking, savings, and investments. We have grown from a prepaid card to a full-service bank, with a culture focused on problem-solving and customer-centric innovation.
Act as a vital bridge between Monzo and external partners to ensure they feel like a true extension of the team.
Manage day-to-day service delivery, quality, customer satisfaction, and risk management with site leaders in South Africa.
Translate strategic business goals into actionable steps for partner management, and oversee change execution and domain forecasting.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pension services. With a focus on customer-centric innovation, they have grown significantly in the UK and maintain an award-winning customer service team.
Partner with external teams to ensure partner risk standards are consistently applied across global operations and controls.
Conduct risk assessments, maintain accurate records, and oversee control reviews to guarantee effectiveness.
Drive remediation of issues and incidents, challenging progress and ensuring closure evidence meets standards.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and credit cards with a focus on financial education and award-winning customer service. With a long history of innovation, the company operates across the UK and is expanding globally, supported by a diverse and inclusive team.
Manage strategic partnerships for Monzo's VAIB team supporting vulnerable customers.
Use data and customer feedback to evaluate and improve partnership impact.
Translate specialist insight into product, service, and journey improvements.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. It is a fast-growing fintech known for award-winning customer service and a culture focused on diversity, inclusion, and accessibility.
Own PR strategy and execution across European markets, launching Monzo in new countries and managing day-to-day activity.
Work with media, agencies, and internal teams to drive creative campaigns and thought leadership.
Manage and mentor an EU PR manager while balancing global campaigns with local stories.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of personal and business banking products. They are a large, customer-obsessed company known for their award-winning service and inclusive culture.
Own the roadmap for Finance Infrastructure within Payments Platform.
Partner with Engineering, Finance, and Payments leaders to build scalable financial systems.
Balance stakeholder needs and long-term system health while supporting multi-product expansion.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and credit cards. With over 10 years in the UK, they have a vibrant culture focused on customer service and financial education, and a growing team of around 3,000 employees.
Manage key private-label lending partner relationships across mortgage, banking, and fintech.
Track performance metrics, lead QBRs, and drive partner adoption and growth.
Collaborate cross-functionally with finance, legal, product, and technical teams.
Figure Technology Solutions is a blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. With more than 480 partners and over $30 billion in loans originated, it is a leading fintech company recognized by Forbes and CNBC.
Design and deliver complex programmes across multiple teams and external partners.
Translate strategic objectives into actionable roadmaps and lead cross-functional coordination.
Drive programme delivery from kickoff to BAU handover, ensuring governance and risk management.
Monzo is a digital bank offering personal and business accounts, savings, investments, and pensions. With a mission to make money work for everyone, they have a large team and a culture of innovation and inclusion.
Own and scale the Partner Program end-to-end, recruiting accountants, bookkeepers, and advisors.
Grow existing partners into higher-value relationships through tier advancement and account management.
Manage the partner and client pipeline, ensuring accurate CRM data and reliable forecasts.
Budgetly builds an AI-first platform for expense management, helping SMEs gain cash flow visibility and spend control. The company is fully remote, guided by values of trust, respect, and ownership, and offers employee share options.
Grow existing banking, deposits, and investing partners by increasing budgets, improving economics, and expanding distribution.
Source and onboard new partners through warm relationships and targeted outreach, particularly in the investing space.
Own the full partner lifecycle from operations and reporting to negotiation and launch, driving measurable growth.
Launch Potato is a discovery and conversion company reaching tens of millions monthly through brands like FinanceBuzz, All About Cookies, and OnlyInYourState. The company is bootstrapped and profitable, with a remote-first team across 18 countries.
Connect Product and Operations teams to align priorities.
Champion the Change team's impact through data and reporting.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products and services. They have a customer-focused culture and prioritize diversity and inclusion.
Own the product lifecycle from ideation through optimization, leading partnership opportunities from discovery to launch and ongoing performance management.
Develop evidence-based value propositions and prepare client-ready materials that connect capabilities to measurable outcomes.
Build trusted relationships with client-facing teams, vendors, and cross-functional stakeholders to drive informed decisions and implementations.
AffirmedRx is a pharmacy benefit management company on a mission to improve healthcare outcomes by bringing clarity, integrity, and trust to the industry. We are committed to doing what's right and creating a culture where people thrive.
Drive new financial institution partnerships from first conversation to signed agreement.
Manage ecosystem partner relationships and diligence to expand integrations.
Leverage AI and automation to streamline the deal lifecycle and sales operations.
Reset empowers credit unions and community banks with embedded neobank capabilities, including a fee-free Earned Wage Access platform. It is a public benefit corporation with over $8M in funding, founded by fintech leaders from Visa, Salesforce, and Upstart.
Investigate root causes of operational issues, analyzing data and conducting qualitative research to drive measurable improvements.
Deliver projects from planning through execution, coordinating cross-functional teams and external partners.
Synthesize insights into actionable recommendations, authoring business cases and stakeholder briefing materials.
Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and more. With a long history of creating magical moments through hot coral cards and award-winning customer service, they are a growing fintech company focused on solving problems and changing lives.
Own day-to-day business operations for FBO and HYSA deposit products, monitoring product health, risks, and operational KPIs.
Act as the primary operational point of contact for bank partners, processors, and cross-functional stakeholders, ensuring delivery and alignment.
Build and refine operational procedures across compliance, escheatment, customer support, and exception handling while solving complex operational problems.
Rocket Money is a fintech company whose mission is to meaningfully improve the financial prosperity of millions of people by helping them understand, optimize, and grow their money. The company fosters a mission-driven, collaborative culture and offers competitive benefits such as unlimited PTO, 401k matching, and learning opportunities.
Lead a portfolio of strategic programs to grow and scale Thumbtack's partnerships business.
Build and scale new business capabilities and operating processes from concept to launch.
Own measurable business outcomes and shape strategy through analytical insight.
Thumbtack is an app that helps millions of people care for their homes with personalized guidance, AI tools, and a hiring marketplace. It has a community of 300,000 local service businesses and a collaborative, impact-driven culture.
Lead complex VAIB workstreams, balancing customer needs, regulatory expectations, and operational goals.
Use data and customer insights to identify systemic barriers and drive evidence-based improvements.
Partner with Product, Engineering, and Operations to embed inclusive considerations into customer journeys.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products and services. They foster an inclusive culture with a diverse team and a focus on customer needs.
Own the overall relationship and retention strategy for an assigned portfolio of higher education partners.
Lead renewals, demonstrate value through business reviews, and collaborate with Sales to grow existing accounts.
Manage and coach Partner Operations Managers to ensure day-to-day execution supports account strategy.
Mainstay helps institutions improve student outcomes through meaningful engagement, partnering with colleges and universities to translate priorities into measurable results. As a division of Lemnis, a public charity, the team is collaborative, inclusive, and growing.
Manage day-to-day relationships with a portfolio of North American partners as their primary point of contact.
Monitor partner health and coordinate with internal sales, support, and services teams to resolve issues.
Support new partner onboarding and contribute to the growth of a global SaaS business.
The company is a global SaaS business focused on AI-powered finance and spend management solutions. It offers a collaborative, meritocratic culture with supportive leadership and a trust-based environment.