Maintain ongoing caseload of individuals to promote engagement and achievement of health goals.
Use relationship-based strategies to support members with social support navigation.
Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care - clinical, behavioral, and social - in partnership with community organizations. Their model empowers clinicians and care teams to provide compassionate, high-impact care and leverages AI and automation to reduce administrative burden.
Answer a high volume of inbound calls and ensure every interaction is respectful and solution-oriented.
Own the member's journey, including researching and resolving complex cases.
Guide members in accessing services, facilitating access to virtual care and connecting them to healthcare resources.
Included Health is a healthcare company delivering integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care. They offer numerous opportunities for career advancement and professional development.
Serve as an empathetic first point of contact managing queries across multiple channels.
Deliver virtual 1:1 Care Advocate sessions providing personalised guidance on health concerns.
Provide virtual, text-based 1:1 coaching supporting lifestyle and behaviour change.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support. Their platform brings together care navigation, a specialist online menopause clinic, and a contraception and reproductive health resource.
Provide accurate assistance to support the administrative needs of Brokers and Admins across phone and email.
Assist with the administrative side of onboarding and system needs for new and renewing Sana plans.
Address and resolve complaints or problems, such as billing discrepancies and coverage denials.
Sana is a health plan solution built for small and midsize businesses designed around their integrated primary care service, Sana Care. They have been remote-first since day one, with a fully distributed team across the U.S., and value curiosity, ownership, and speed.
I am sorry, I cannot extract the company description because it is not provided in the job posting. The job posting implies that they offer meaningful work.
Utilize active listening and written communication skills to interact with and support patients.
Manage all care coordination needs, including assisting with platform sign up and scheduling appointments.
Conduct a clinical needs assessment to develop a plan of action for each member.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies as a leading provider of mental health services, providing care for 10 million people.
Utilize active listening and written communication skills to interact with and support patients.
Manage all care coordination needs, including assisting with platform sign up and troubleshooting technical issues.
Conduct a clinical needs assessment to develop a plan of action for each member and refer to appropriate care.
Spring Health is revolutionizing mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people; their valuation has reached $3.3 billion dollars.
Efficiently triage incoming phone calls with professional phone etiquette.
Provide support for call center staff and resolve issues promptly.
Effectively communicate issues and solutions to members and pharmacies.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Contact members via phone to schedule clinical assessment visits.
Effectively communicate service offerings and answer member questions.
Maintain performance accountability around member enrollment and participation.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. With a leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.
Coordinating and distributing benefit enrolment information and confirming eligibility
Responding to inquiries related to coverage options with a client-first approach
Preparing and explaining customized benefit plans using a structured needs-analysis process
AO Globe Life is the largest distribution system of Globe Life and American Income Division, operating across the United States and Canada. With a focus on customer needs, they promote professional growth and career opportunities, aiming to protect families.
First point of contact for incoming customer service, Customer Portal, and travel health calls
Review and process all inquiries/issues from patients and employers
Communicate with employers for account verification for customer portal and eScreen’s Extranet issues
Concentra operates medical centers providing occupational health, urgent care, and other healthcare services to employers and patients. Concentra is an equal opportunity employer who values discretion and secure information management.
Help prospective clients navigate life, critical illness, and health & dental insurance options using PolicyMe’s digital platform and your product knowledge.
Speak with customers in both French & English to answer questions and guide them through the buying process.
Recommend the right coverage based on customer needs, using a clear and honest consultative approach.
PolicyMe is modernizing insurance, making it simpler and more accessible. As a remote-first, Toronto-based startup, they're committed to building the future of insurance in Canada and beyond with a fast-paced, collaborative environment.
They are expanding and looking for motivated individuals to join as Virtual Benefits Consultants. They are a people-focused environment that provides advancement opportunities.
Provide expert advice and support to clients regarding life insurance products.
Educate clients on the importance of life insurance and how it can benefit their families.
Maintain accurate records of client interactions and follow up on leads provided at no cost.
They appear to be in the life insurance industry, aiming to protect every child and serve all working people. The associates cover 60 territories in the US & Canada and values the experience and wisdom that retired seniors and those aged 50+ bring to their team.
Work with the Global Operations regional managers to develop and oversee group benefit programs.
Coordinate benefit processing and create strong partnerships with the benefits broker and vendors.
Assist employees with benefits & compensation and evaluate & design new corporate benefit plans.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With innovation as one of their core values, they have built Automation and AI capabilities into the requirements for every role.
Utilize telephonic outreach to contact families and help them get enrolled with Imagine’s app-based technology.
Effectively communicate Imagine services and overcome parent/family objections.
Support telephonic outreach to non-engaged and engaged patients.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Handle inbound pharmacy calls and conduct proactive outbound refill and engagement calls in English and Spanish.
Educate and guide patients through the end-to-end medication refill process.
Serve as a liaison between patients, pharmacists, clinicians, payors, and internal support teams.
Shields Health Solutions partners with hospitals and health systems to create specialty pharmacies. We focus on improving medication access, adherence, and overall patient outcomes.
Develop and execute strategic consultant relationship management initiatives.
Collaborate with internal and external partners on consultant partner strategies.
Present Omada’s solutions compellingly in various industry contexts.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. With more than a decade of experience and data, and 29 peer-reviewed publications, Omada’s approach is designed to improve health outcomes and contain costs.
Conducts outbound and inbound calls to educate patients about Advanced Care Planning ultimately scheduling an appointment.
Overcome Patient concerns and objections by clearly articulating the importance of Advanced Care Planning and how it benefits their healthcare journey.
Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.
Aledade exists to empower independent primary care by creating value-based contracts across a wide variety of health plans. They were founded in 2014 and have become the largest network of independent primary care in the country. They have a collaborative, inclusive, and remote-first culture.