Provides project coordination and scheduling for network installation and upgrade projects within a geographic area.
Monitors project scopes, budgets, timelines, and ensures on-time, on-budget delivery.
Collaborates with internal teams and third-party partners to align resources and drive project milestones.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. using fiber optic technology. With over 1 million connections, the company is dedicated to excellence and innovation, fostering a culture of meaningful connections and teamwork.
Assist with coordinating managed services and telecom projects from initiation through completion.
Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON, and firewall installations.
Coordinate with telecom carriers for circuit ordering, scheduling, and status updates.
AireSpring is a leading provider of cloud communications, managed connectivity, and managed security, delivering award-winning customer experience. The company has served over 22,000 enterprise locations worldwide for 25 years, growing organically and remaining debt free.
Coordinate customer inquiries and support requests through email, phone, and chat.
Assist with account and product questions, troubleshooting, and escalation routing.
Maintain accurate records and follow up on outstanding requests for timely resolution.
Kenect provides an AI-powered communication and reputation platform for thousands of dealerships and service businesses across North America. The company emphasizes ownership, adaptability, teamwork, and a strong customer focus.
Coordinate schedules of remote and field technical resources and dispatch service requests.
Serve as primary point of contact for clients, monitor open tickets, and ensure SLA compliance.
Support end-users with same-call resolution and escalate technical issues as needed.
CyberSheath is a rapidly growing Security and IT Managed Services Provider focused on delivering cybersecurity services to the Defense Industrial Base. They integrate compliance and threat mitigation to eliminate redundant security practices, and seek self-motivated, independent problem solvers to join their upward trajectory.
Provide timely, professional customer service to federal government customers in a 24x7x365 support model.
Manage customer cases and requests using CRM platforms, ensuring accurate documentation and resolution.
Coordinate non-technical post-sales support including account access, licensing, warranties, and logistics.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. It is a platform that facilitates job applications and emphasizes efficiency and fairness in recruitment.
Oversee delivery of services across assigned portfolio, ensuring end-to-end contract deliverables.
Proactively manage customer experience, forecast and track recurring service engagements.
Drive adherence to best practices, advocate for customers, and manage engineer workload.
NWN is an AI-powered technology solutions provider for North America's most innovative public and private organizations. With over 1,000 experts and a customer-obsessed culture, the company has earned a 75 Customer Net Promoter Score and an 86 Employee Net Promoter Score.
Lead a team of customer success professionals to ensure high-quality service delivery and client satisfaction.
Build and maintain strong relationships with customers, stakeholders, and internal teams to promote trust and long-term partnerships.
Develop and implement customer success strategies that improve satisfaction, retention, and service outcomes.
The company provides services focused on customer success and operational excellence. It is a remote-first organization that values collaboration and professional development.
Manage and process transfer of ownership requests for telecommunications accounts across various service providers.
Coordinate with internal teams, external partners, and vendors to ensure accurate and timely completion of transfers.
Maintain clear progress tracking and reporting to provide visibility into the status of each transfer.
Extenteam is a dynamic company revolutionizing the short term vacation rental industry. They are a small but mighty team of 50 core employees, supported by 400+ dedicated team members, with a culture focused on excellence and collaboration.
Provide real-time phone and chat support to field technicians for work order changes and scheduling.
Monitor technician routes and capacity to optimize workforce and ensure timely service delivery.
Coordinate service locates, outages, and communicate between field teams and internal departments.
Jobgether is a company that uses an AI-powered matching process to connect candidates with jobs. The company is hiring on behalf of a partner, offering a remote opportunity with benefits and career development in a collaborative environment.
Diagnose and resolve complex network and voice routing issues using advanced troubleshooting and data analysis techniques.
Collaborate with cross-functional teams to improve processes and restore critical services in a 24/7 environment.
Mentor team members and document operational records to ensure long-term network stability and compliance.
This partner company specializes in network and telecommunications services, focusing on maintaining large-scale infrastructure. It operates with a collaborative and innovative culture, supporting career growth and inclusive workplace practices.
Provide frontline technical support for telecom and connectivity services, troubleshooting network and transport-related issues.
Collaborate with carriers and internal teams to resolve service disruptions, ensuring timely communication and accurate documentation.
Manage multiple priorities in a fast-paced environment, diagnosing issues with voice, internet, WAN, SD-WAN, and network security solutions.
The company provides telecom and connectivity services, helping customers maintain reliable communication infrastructure. This role is part of a global telecom and cloud communications environment with opportunities for professional growth.
Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
Participate in pilots, tests, and process improvements to shape new tools and workflows.
Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.
Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.
Manage schedules, records, and documentation to keep technical projects organized.
Coordinate communication between technicians, clients, and internal teams for accurate information flow.
Maintain data entry, reporting, and filing systems to support project execution.
A partner company that provides technical project coordination and operational support. The company is unnamed but the role focuses on managing schedules, records, and communications for technical teams.
Lead carrier operations support for sales initiatives and strategic opportunities.
Oversee quote-to-order accuracy and carrier commitment documentation.
Build and maintain strategic carrier relationships and drive process improvements.
An innovative technology company providing carrier solutions and telecom services. The company values operational excellence and collaboration, fostering a high-performing remote culture.
Manage provider network activities, including onboarding, maintenance, and relationship support.
Serve as primary contact for assigned providers, addressing inquiries and resolving issues.
Analyze network data, identify trends, and recommend improvements to enhance access and quality.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to streamline recruitment and match top talent with relevant roles.
Coordinate CX service delivery and daily operations to ensure alignment with SLA requirements.
Monitor service requests, tickets, and operational metrics to ensure timely response and issue resolution.
Prepare service reports, operational updates, and support internal service review meetings with clients and delivery teams.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for some of the world's largest enterprises. With nearly 1000 full-time professionals and a culture of Relentless Performance, the company has maintained a 99% project success rate since 1989 and operates across 5 continents in over 25 countries.
Manage end-to-end connectivity infrastructure projects from site evaluation to operational readiness.
Act as technical owner for fiber pathway architecture and coordinate with internal teams and external partners.
Build strategic relationships with telecom providers and support procurement activities.
The company designs and delivers connectivity infrastructure for cloud and AI platforms. The team is collaborative and innovative, with a focus on technical excellence and continuous improvement.
Lead the planning, design, and delivery of digital infrastructure projects from site selection through design and delivery.
Coordinate multidisciplinary design teams including civil, structural, architectural, mechanical, electrical, telecommunications, security, environmental, and permitting disciplines.
Manage project scope, schedule, budget, quality, and risk throughout all project phases.
AECOM is a global infrastructure consulting firm partnering with clients to solve complex challenges in water, environment, energy, transportation, and buildings. With over 50,000 employees, they foster a culture of innovation and collaboration to deliver impactful projects worldwide.
Provide project coordination and PMO support across staffing, hiring, onboarding, and workforce mobilization.
Develop and maintain project plans, schedules, dashboards, and risk registers to track progress.
Coordinate high-volume recruitment activities and ensure alignment across multiple stakeholders.
A partner company provides project coordination and PMO support for large-scale federal infrastructure programs. The organization operates remotely and focuses on mission-critical government initiatives.
Lead network deployment activities during customer onboarding, ensuring technical quality, reliability, and a strong customer experience.
Design and architect secure, scalable network topologies for diverse cloud and enterprise environments.
Automate network deployments and operational tasks to improve consistency and efficiency.
Our partner is a global cloud infrastructure company providing managed services and enterprise solutions. They operate data centers worldwide and foster a collaborative environment focused on customer success and technical excellence.