Provide comprehensive administrative support to physicians, nurses, analysts, and other staff, including scheduling, report distribution, and client communication.
Manage peer review scheduling, PTO tracking, and supplemental reimbursement submissions for Physician Advisors, collaborating across multiple time zones.
Maintain department email inbox, update contact details, and cross-train with other clinical administrative staff to ensure seamless coverage.
Xsolis is an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Recognized on the Inc. 5000 and Deloitte Technology Fast 500 lists, we are one of the fastest-growing privately-held companies in the country, headquartered in Franklin, TN.
Schedule appointments and coordinate care between VA and community providers.
Process community care consults and update patient demographics.
Respond to telephone inquiries and maintain proficiency in VA software.
CVP is an award-winning healthcare and technology consulting firm that solves critical problems for healthcare, national security, and public sector clients. They foster a work environment that encourages fairness, teamwork, and respect among all associates.
Answer inbound patient calls in English and Spanish and provide professional front-office support.
Schedule, reschedule, and cancel patient appointments and manage appointment confirmations.
Register new patients, collect demographic information, and maintain accurate EMR records.
SnappyCX connects businesses with skilled bilingual professionals for the healthcare industry. They are a growing company that values professionalism, empathy, and attention to detail.
Manage daily workflow functions for Periscope requests and assessments
Serve as the primary point of contact for health plans and therapists
Maintain strict patient confidentiality in compliance with HIPAA
Founded in 1997, The Periscope Group is a privately held consulting company providing accurate, timely, and objective reports that help medical management teams serve vulnerable populations. Our services now reach all demographics and lines of business across 46 states.
Schedule, track, and manage appointments while completing required pre-appointment and follow-up communications.
Process and monitor referrals and coordinate authorized care with community healthcare providers.
Maintain accurate patient demographic, insurance, emergency-contact, and administrative information.
International SOS Government Medical Services supports healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in over 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Greet and communicate with patients warmly through virtual platforms, assisting with questions and check-in processes.
Manage administrative tasks including data entry, document preparation, and maintaining organized digital files.
Coordinate with team members to ensure timely follow-ups and support operational projects.
Evolve Physical Therapy provides physical therapy services to patients. The company is a growing healthcare organization focused on patient experience and operational efficiency.
Schedule, reschedule, and cancel primary and specialty care appointments while correcting booking errors as needed.
Handle inbound and outbound patient calls, supporting timely appointment coordination and one-call resolution.
Verify patient eligibility and update demographic information to support accurate scheduling and access to care.
Support patients receiving care within a military healthcare environment by coordinating appointments and helping maintain timely access to primary and specialty care. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services
knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.
Answer inbound calls, schedule appointments, and provide excellent customer service in a centralized access center environment.
Verify and update patient demographics, insurance, and electronic health records while maintaining confidentiality.
Adhere to call quality and scheduling guidelines, achieving minimum call standards and 95%+ quality threshold.
This is a physician-led, patient-centric network simplifying healthcare with primary, multispecialty, and urgent care services. They serve millions of patients across traditional practices, homes, and virtually, fostering a compassionate and innovative community.
Accurately process inbound healthcare documentation and data from multiple sources.
Maintain patient and program records with strict attention to detail and confidentiality.
Collaborate with internal teams to resolve discrepancies and ensure timely intake.
A healthcare operations company focused on patient documentation and data processing. They maintain a remote team with a culture of accuracy and confidentiality.
Gather and maintain accurate provider data across multiple databases and systems.
Perform periodic provider data reconciliations with multiple data sources and generate reporting.
Support network development to ensure data integrity, accuracy, and completeness for network optimization.
Dignity Health Management Services builds a system-wide integrated physician-centric management service organization to coordinate patient care. As part of CommonSpirit Health, it offers a collaborative culture focused on improving quality of care and containing costs.
Provide exceptional customer service to patients, labs, and pharmacies via phone and chat.
Develop deep product knowledge to address inquiries about treatments and appointments.
Maintain accurate records of interactions and escalate issues as needed.
Honeydew provides a platform connecting patients to licensed dermatologists and FDA-approved treatments for skin diseases. They have helped over 40,000 patients and are growing rapidly with a mission-driven team.
Document and relay patient information to practices, utilizing Epic and other communication tools.
Boston Medical Center is a nationally-recognized academic medical center dedicated to providing exceptional and equitable care to all. As a top employer, we foster a strong sense of teamwork and support for our staff, with a focus on improving community health.
Manage day-to-day customer support communication primarily via email.
Communicate with healthcare professionals using medical terminology.
Support the Head of Product with administrative tasks and scheduling.
We are an innovative healthcare AI startup focused on improving patient care through technology. Our small, dynamic team is dedicated to providing fast and professional support to healthcare professionals.
Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Conduct administrative intake and scripted clinical intake of calls, providing quality customer service to providers and staff.
Collect and enter confidential information with high confidentiality, maintaining high-quality documentation standards.
Meet key performance indicators like Average Talk Time and quality, while adhering to HIPAA and regulatory standards.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With operations in 13 countries and more than 66,000 employees, WNS combines scale, expertise, and execution to create meaningful, measurable impact.
Handle inbound and outbound member and provider inquiries via phone, email, and chat with professionalism and empathy.
Provide accurate information on benefits, eligibility, claims, prior authorization, billing, and provider portal support.
Collaborate with internal teams to resolve complex cases, identify process improvements, and meet performance goals.
XO Health is the first health plan designed by and for self-insured employers, delivering a unified health experience for members, providers, and payers. We are growing a multi-disciplinary team of diverse and digitally empowered employees committed to rebuilding trust in healthcare through transformation.
Supervise and support Patient Access Representatives in a high-volume contact center environment.
Serve as an escalation point for complex patient inquiries, ensuring compassionate and timely resolution.
Monitor performance metrics, coach staff, and drive process improvements for service excellence.
Partner Company is a healthcare organization dedicated to equitable patient access and high-quality service. They offer a collaborative, inclusive, and mission-driven culture.
Manage complex calendars and schedule appointments for VP-level leadership.
Arrange travel and maintain expense reports to ensure compliance with company procedures.
Draft correspondence and assist with new hire setup and internal tools.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent unite.