Serve as the primary technical point of contact for customers during deployment and operational activities.
Lead customer-facing engagements including deployment planning, implementation, and ongoing support for autonomous robotic systems.
Troubleshoot complex hardware, software, and systems integration issues in live field environments.
Field AI develops autonomous robotic systems for industries like construction, security, mining, and manufacturing. The team includes experts from top organizations like NASA, Google DeepMind, and Boston Dynamics, united by a passion for advancing robotics.
Deploy with integrated robotic ground systems to customer sites for hands-on repair, maintenance, and operator training.
Troubleshoot hardware, networking, and software issues in the field, including vehicle repair and system logs.
Build trust with customers and feed clean information back to engineering to improve system reliability.
A venture-backed defense robotics company building autonomous ground vehicle platforms for U.S. and allied customers. The company is scaling quickly with a culture that values mission orientation and hands-on field work.
Install and hand off hardware per RAD standards, ensuring correct placement, connectivity, and documentation for software team readiness.
Build and manage a network of local technicians across regions, coordinating schedules and resolving hardware issues quickly.
Communicate proactively with clients, setting expectations and confirming completion while tracking deployments in a centralized system.
Robotic Assistance Devices (RAD) is a high-tech security company pioneering robotics and AI-based solutions that empower organizations with security insights. As an early-stage technology company, RAD values execution, organization, and communication, with a focus on doing it right the first time.
Monitor autonomous robots using remote assistance tools and dashboards
Follow step-by-step procedures to support standard operational scenarios
Escalate technical or operational issues to shift leads and document observations accurately
DoorDash is a technology and logistics company that empowers local economies through on-demand delivery services. DoorDash Labs, an independent team within DoorDash, explores robotics and automation to transform last-mile logistics, and the company is committed to diversity, innovation, and employee well-being.
Design and develop advanced robotics software using C++ and Python across the full stack.
Implement perception, localization, motion planning, and control algorithms for autonomous systems.
Collaborate with multidisciplinary teams to integrate hardware and software in real-world environments.
The company develops advanced robotics solutions for autonomous systems. It fosters a remote-first, collaborative culture with multidisciplinary engineering teams.
Perform emergency repairs, installations, site integrations, and routine maintenance for internal and external customers.
Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues.
Ensure world-class support outcomes including CSAT, issue resolution time, and first-time-fix metrics.
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We are a rapidly growing commercial company delivering cutting-edge automation solutions for industrial and warehouse applications.
Source and recruit highly qualified technical hardware talent in a competitive market.
Build and maintain strong candidate pipelines through proactive sourcing and networking.
Manage the full sourcing lifecycle and deliver a high-quality candidate experience.
The company is a rapidly growing technology organization focused on robotics, autonomy, and advanced technology. It offers a remote-first, fast-paced startup environment.
Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Own product discovery, strategy, and delivery for a core area of our platform.
Go deep on customer problems by talking to users, visiting sites, and understanding how robots get used.
Work hands-on with UX, interaction flows, and functional behavior to define what we build and why.
Standard Bots is building the world's most accessible robotics platform to bring advanced automation into manufacturing and beyond. We're a team of builders focused on bringing consumer-grade clarity and craft to industrial software.
Coordinate support between clients and the Nomagic team to ensure smooth operations.
Assist customers with issue resolution and create documentation for local teams.
Perform preventive and reactive maintenance on robotic hardware and software systems.
Nomagic automates repetitive manual tasks using intelligent robotics. They are a growing, English-speaking team with flexible working hours and a focus on innovation.
Design and develop high-level application software and cognitive layers for intelligent humanoid robots.
Build multimodal interaction systems integrating voice, vision, and contextual understanding.
Orchestrate agentic AI workflows and integrate robotic capabilities like navigation and manipulation.
Jobgether uses AI-powered matching to connect candidates with job opportunities at partner companies. They are a remote-first platform that values fair and efficient recruitment processes.
Identify target customers and new markets for PFF kilo collaborative mobile robot.
Drive outbound prospecting, qualification, and opportunity creation across manufacturing and logistics sectors.
Build and execute sales strategies alongside the SVP of Sales, owning the commercial rhythm.
Piaggio Fast Forward builds technology products that move people, focusing on robotic interaction in urban environments. Founded in 2015 by the Piaggio Group, they foster a culture of innovation, diversity, and inclusion with branches in rider assistance systems and collaborative mobile robots.
Providing technical support to customers, field engineers, and sales professionals for da Vinci systems and solutions.
Managing a team of Technical Support Engineers, including digital technical support and Sterile Reprocessing Services.
Driving key metrics and cross-functional projects to support departmental goals and ensure compliance with local requirements.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for the da Vinci surgical system. With nearly 30 years of history, their team of engineers, clinicians, and innovators is united by a purpose to make surgery smarter, safer, and more human.
Serve as the primary contact for support requests, triaging cases by severity and resolving common issues.
Use AI tools to work cases faster while verifying output and maintaining ownership.
Document cases thoroughly and contribute to the knowledge base using KCS practices.
Dragos provides cybersecurity solutions for industrial organizations, protecting critical infrastructure like power grids and water systems. They are a remote-first company with a mission-driven culture focused on authenticity, transparency, and trust.
Own the entire customer journey from contract execution to production go-live and long-term success.
Lead cross-functional teams to build scalable deployment processes and operational excellence.
Build executive customer relationships and drive measurable value from Teleo's technology.
Teleo is a robotics company that converts heavy construction equipment into autonomous robots for commercial and defense use. Founded by leaders from Lyft's self-driving car program and Google Street View, the company recently merged with Havoc AI and is building technology with real-world impact.
First-line support handling customer and internal user requests via chat, email, and phone in English.
Provide consultations about products and services such as Cloud, CDN, Hosting, AI and more.
Resolve technical issues by performing diagnostics and escalating to higher support levels.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering digital experiences across the globe. With 550+ professionals and partnerships with Intel, NVIDIA, Dell, and Equinix, they build the foundation for an AI-driven world.
Own and resolve the most technically complex, high-priority, and enterprise-critical tickets via email and live screen share for EMEA/APAC customers.
Independently investigate and diagnose ambiguous technical issues, applying strong root-cause analysis to determine effective solutions.
Mentor and coach newer support agents on troubleshooting technique, tone, and prioritization while contributing to support documentation.
Yoodli is an AI roleplay simulator that helps individuals and teams master communication through private, judgment-free coaching. The company has raised $40M in Series B funding, is doubling its team in 2026, and is headquartered in Seattle with a culture of humility, bias for action, and winning together.
Respond to customer inquiries via phone, email, and chat to resolve technical issues.
Provide accurate troubleshooting and product guidance to business clients.
Collaborate with internal teams to improve support processes and customer satisfaction.
The company is a partner organization that provides B2B customer support solutions to businesses. The team size and culture are not specified, but the role emphasizes collaboration and technical curiosity.
Develop effective and efficient software robotic solutions using various tech stacks and open source software.
Transmit your passion for technology and professionalism to peers while being receptive and empathetic.
Engage in design and implementation of challenging problems for customers, R&D, and internal technology interest groups.
Ekumen bridges top-level technology companies with engineering talent globally. With presence in LATAM, USA, and Europe, they value technical expertise and a willingness to learn, fostering a dynamic community.
Own the ROS2 and middleware communications layer across drone and MHEV platforms.
Maintain and evolve Docker containers for reliable, deployable robotics software.
Build diagnostics and observability tooling to surface system health and failures.
We are a pioneering robotics company building a vision-powered platform that uses autonomous drones to digitize warehouse workflows. We are a leader in the rapidly evolving robotics industry, fostering a culture of innovation and impact.