Own the end-to-end software implementation process for new clients via phone, email, or virtual meetings.
Gather requirements, confirm project scope, and develop achievable timelines and goals with clients.
Provide in-depth LMS training, manage multiple projects, and collaborate cross-departmentally.
Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a supportive, collaborative culture focused on continuous learning and career growth.
Support the Zuora Cloud subscription billing platform across Billing, Payment and Revenue Management, and Admin/User Management.
Manage and support Zuora product catalog items, custom fields, events and notifications, reporting, and Revenue/RevPro configuration.
Review and potentially develop change-control documents, implement changes in sandbox and Production environments.
They provide Zuora Cloud subscription billing environment support, focusing on configuration, billing, and revenue operations. The company operates with a contract engagement structure looking for mid-level systems administrators to support financial systems.
Collaborate with departments to maintain accurate billing systems, generate invoices, and ensure timely, precise client billing.
Analyze and resolve customer billing inquiries via shared email, follow up on payments, and manage Tax Exemption Certificates.
Execute billing and reporting tasks within deadlines, supporting overall accounts receivable integrity.
Resultant is an outcomes-focused consulting firm that partners with clients in public and private sectors to solve complex challenges through data analytics, technology, and digital transformation. Founded in 2008 in Indianapolis, the company now employs over 350 team members operating remotely and from offices across the United States.
Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.
Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.
Design and rebuild the end-to-end billing system, including CPQ workflows, quote-to-cash processes, and ERP synchronization.
Build and maintain integrations between product usage events and billing systems to ensure accurate metered billing.
Partner with Finance, RevOps, and Analytics teams to define data contracts and validate billing outputs.
Jobgether is a platform that uses AI-powered matching to streamline job applications. They process personal data for evaluation and share relevant information with hiring employers.
Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.
Barti is a venture-backed startup building groundbreaking software to transform the eye care industry. They aim to craft exceptional user experiences so eye care providers can focus more on patient care and less on administrative tasks.
Support Implementation Managers across customer onboarding and implementation projects, including project coordination and UAT preparation.
Assist with testing activities, validation of customer configurations, and preparation of training deliverables and user guides.
Coordinate with internal teams and maintain accurate records of implementation progress, open items, and customer readiness.
Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience, Vodori is the trusted choice for pharmaceutical, medical device, biotech, and diagnostics companies worldwide, and is rapidly expanding its footprint across enterprise life sciences organizations.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Work closely with clients and internal teams to drive successful outcomes.
Rundoo helps businesses streamline their operations. They are a fast-paced startup focused on building lasting customer relationships and growing quickly.
Lead new customers from contract signing through their first major win.
Provide subject matter expertise on reporting and form configuration, owning post-launch customer engagement workflows.
Guide customers from platform launch to confident, data-driven decision-making.
Casebook PBC's software empowers community well-being through adaptive, research-based technology for human services. They are dedicated to fostering a multicultural workplace where everyone feels included and valued, with every employee respected and empowered.
Keeper Security is a fast-growing cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. The company is recognized for innovation in the Gartner Magic Quadrant and fosters an inclusive culture.
Maintain property management software and Quickbase system, create custom reporting, and assist with month-end reporting and migrations.
Develop and maintain Microsoft dynamic CRM, Power Apps, and Power BI dashboards, integrating systems via Microsoft Flow.
Manage user administration, resolve support tickets, and provide exceptional customer service to internal and external clients.
Asset Living is a third-party management firm fostering thriving communities nationwide. Founded in 1986, it has grown from a small property management firm to a trusted ally in real estate, employing talented individuals across diverse backgrounds and is recognized as one of the nation's Best and Brightest Places to Work.
Lead End-to-End Implementations, drive customer adoption & change management.
Build the implementation function, collaborate cross-functionally with Product, Engineering, and Customer Success.
Ensure successful customer launches and translate customer needs into actionable internal requests.
Multitude Insights builds modern tools for public safety agencies. They are backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County.
Implement secure, compliant client environments using industry standards and best practices.
Support onboarding projects from discovery through cutover and handoff to Support.
Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, they have grown through their focus on service and value ownership, execution, growth, intelligence, and camaraderie.
Manage software implementation projects from kickoff to go-live, coordinating cross-functionally.
Proactively identify project risks and propose alternative solutions to keep timelines on track
Configure client applications using a no-code flow builder, conduct quality assurance testing.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. They are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Guide new Revenue Specialists through the full onboarding process, from introduction to placement readiness.
Design, update, and maintain training materials using tools such as Canva to ensure content is current and effective.
Manage onboarding administrative tasks and assess work quality at key checkpoints to meet Wisdom's standards.
Wisdom combines industry expertise with advanced technology to make dental practices work better for everyone involved. The company recently raised $21M in Series A funding and has employees across the US.
Performs customer facing onboarding activities, including customer discovery, desired outcome creation, and platform training.
Executes against key onboarding KPIs, including key milestone achievement, response time, and customer satisfaction.
Works with customers to understand their needs and goals to provide tailored guidance in adoption of Cision platform.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel. Cision has over 75,000 companies as customers.
Offer expert guidance in implementing NEC Housing system modules, particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build.
Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams.
Collaborate with customers via Teams and adapt delivery styles to suit different audiences.
NEC Software Solutions (part of global tech giant NEC Corporation) helps governments, hospitals, police forces, housing providers, and local authorities with software that dispatches ambulances, supports families, and more. With over 3,000 employees, they push the boundaries of what’s possible and support amazing public services.
Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.
ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.
Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis.
Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support.
Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications.
Williams Lea is a global business support services company delivering world-class business solutions with over 200 years of experience. They specialize in skilled administrative support, document production, presentation design, and marketing and communications services. With a presence in North America, the UK, Europe, and Asia Pacific, they have thousands of employees globally, all working together to help their clients operate more efficiently and effectively.
Develop deep proficiency with the Neara software platform, including AutoDesign, to demonstrate, teach, and apply it credibly in front of utility audiences.
Serve as the technical subject matter expert in customer conversations, discovery calls, demos, and proof-of-value engagements, drawing on firsthand utility design experience.
Partner with Sales, Marketing, and Product to craft materials, shape messaging, and channel the voice of the utility designer into the roadmap.
Neara uses advanced machine learning to create engineering-grade, physics-enabled digital twins of electricity grids across four continents, helping asset owners understand challenges and bring solutions to life. The company has a special culture where innovation thrives, with brilliant minds fanatical about making a tangible difference in the real world.