Own the end-to-end onboarding program, from content creation to facilitation to measurement and iteration.
Deliver cohort-based onboarding experiences through interactive workshops, role plays, and hands-on exercises.
Accelerate time-to-productivity across roles using strong onboarding foundations and role-specific ramp paths.
Temporal builds a developer platform for building scalable applications. The company is rapidly scaling its field organization to meet ambitious goals.
Design, deliver, and continuously improve training programs.
Equip staff with the knowledge, tools, and confidence needed to perform.
Support new-hire onboarding, skill development, and regulatory compliance training.
Evry Health is a next-generation health plan built on the belief that healthcare should be simple, transparent, and centered around the member. Their team is mission-driven, collaborative, and committed to removing the complexity that too often stands between people and the care they need.
Lead live onboarding and training sessions with customers via video calls, configuring the system in real time based on their workflows.
Work behind the scenes to configure accounts accurately and completely before customers log in, including setting up schedules, rules, forms, and permissions.
Coordinate with Customer Success and other teams to ensure smooth handoffs and that accounts are fully ready for daily operations immediately.
Connecteam is a SaaS platform that helps non-technical, frontline businesses manage their workforce in one place. SD Solutions is a staffing company operating globally, and this role involves delivering customer onboarding and configuration support for Connecteam.
Drive professional onboarding experience from registration and identity verification to first-shift readiness.
Focus relentlessly on accelerating how fast a professional can move from signing up to working.
Incorporate AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps.
ShiftKey is a platform disrupting how healthcare facilities find licensed and certified professionals to fill shifts. They offer opportunities to work as much or as little as healthcare workers choose.
Lead new customers from contract signing through their first major win.
Provide subject matter expertise on reporting and form configuration, owning post-launch customer engagement workflows.
Guide customers from platform launch to confident, data-driven decision-making.
Casebook PBC's software empowers community well-being through adaptive, research-based technology for human services. They are dedicated to fostering a multicultural workplace where everyone feels included and valued, with every employee respected and empowered.
Onboard teams to train their entire RCM staff on billing best practices.
Provide reporting training, particularly in the areas of accrual accounting and AR.
Establish and nurture relationships with client stakeholders and billing personnel.
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, teams, and patients. As the fastest growing company in the therapy EMR space, they are looking to bring on a Senior Billing Success Manager.
Leading the full onboarding lifecycle for new clients - from kickoff through transition to their long-term team
Developing client relationships - building trust through clear communication and strong financial guidance
Building, refining, and scaling onboarding processes to improve speed, quality, and client experience
Breakwater Accounting & Advisory provides outsourced accounting services to small businesses and nonprofits across the U.S. We are a woman-led company, a four-time Top Workplace (Delaware News Journal), and an Inc. 5000 fastest-growing company.
Craft captivating and accessible digital learning content using various tools.
Own the training lifecycle from content creation to evaluation, ensuring seamless execution and continuous improvement.
Document training processes and assess the impact of training initiatives to identify areas for growth and improvement.
Zensurance is redefining commercial insurance for Canadian businesses by making getting the right coverage simple, fast, and accessible through a digital-first experience. They have been recognized for its rapid growth and team values ownership, collaboration, and innovation.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Work closely with clients and internal teams to drive successful outcomes.
Rundoo helps businesses streamline their operations. They are a fast-paced startup focused on building lasting customer relationships and growing quickly.
Lead onboarding of new clients onto the Messly platform and deliver training sessions.
Act as the primary day-to-day contact for US clients, running business reviews.
Support the sales process by creating proposals and identifying upsell opportunities.
M3 USA delivers digital solutions across healthcare, life sciences, pharmaceuticals, and more, striving to utilize the internet for a healthier world. The company prides itself on a dynamic and innovative work environment, providing a unique opportunity to be at the cutting edge of healthcare innovation.
Run live onboarding training sessions for new merchants via video calls, screen-shares, and occasional in-person visits.
Own the Post-Install support inbox, ensuring tight response SLAs and high-touch customer engagement.
Build and maintain scalable training materials and flag at-risk merchants early to drive long-term product adoption.
Scotch builds the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce for liquor stores. They have raised $28M from top venture firms and are recognized as a leader in liquor retail technology.
Lead post-sale consulting engagements to guide clients through onboarding and configuration of Entrata's utility products.
Configure software based on client workflows to ensure accurate billing and compliance with regulatory requirements.
Collaborate cross-functionally with internal teams to ensure seamless project handoff and maintain high client satisfaction.
Entrata is a global leader in AI-driven property management technology, providing an operating system with intelligent leasing, payment, and communication tools. With over 2,200 employees, the company fosters a culture of radical transparency, entrepreneurial energy, and values diverse perspectives.
Own the end-to-end new hire onboarding experience - from offer accept through 90 days.
Develop a training plan for new and existing managers - covering hiring, performance management, feedback, and career development.
Own the recurring internal communications that keep the company informed (primarily written updates).
Tremendous is a global platform that allows businesses to send payouts to anyone, anywhere, for free. They are a profitable and growing company with a fully remote, high-documentation, low-meeting culture and are trusted by 20,000 organizations.
Manage customer onboarding projects from kickoff through activation, coordinating plans, timelines, and milestones.
Serve as the primary customer contact, maintaining consistent communication and driving project momentum.
Track onboarding progress, identify risks early, and partner cross-functionally with Sales, Product, and Customer Success.
Boulevard provides a client experience platform for appointment-based self-care businesses, helping them manage salons, spas, medspa, and barbershops. They have a diverse team that values experimentation and equal opportunity, though specific employee count is not mentioned.
Support Implementation Managers across customer onboarding and implementation projects, including project coordination and UAT preparation.
Assist with testing activities, validation of customer configurations, and preparation of training deliverables and user guides.
Coordinate with internal teams and maintain accurate records of implementation progress, open items, and customer readiness.
Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience, Vodori is the trusted choice for pharmaceutical, medical device, biotech, and diagnostics companies worldwide, and is rapidly expanding its footprint across enterprise life sciences organizations.
Manage supplier onboarding from initial engagement through activation, ensuring a smooth and efficient launch experience.
Build and maintain supplier relationships by providing guidance, training, and best-practice recommendations.
Review and optimize supplier content for quality, conversion, and platform standards before launch.
Project Expedition is a rapidly growing travel company that connects travelers with tours and activities. The company is growing quickly and values ownership, teamwork, and creating great experiences for both suppliers and customers.
Coordinate onboarding for new Digital Reporter independent contractors.
Support engagement efforts and assist with QA workflows.
Build and maintain an internal knowledge base for Digital Reporter processes.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Conduct a review of the onboarding playbook and implement a streamlined, automated version.
Manage, coach, and upskill a team of Onboarding Specialists.
Partner with Sales and Customer Success to ensure seamless handoffs and long-term health.
Steer provides a suite of software tools for automotive repair shops, combining various tools into one platform. They offer a CRM marketing suite with features like text messaging, email automation, and appointment reminders and have acquired AutoOps for scheduling software.
Manage customer onboarding projects from kickoff through activation, coordinating plans and milestones.
Serve as the primary customer contact during onboarding, maintaining momentum and accountability.
Identify risks and blockers, escalate issues, and partner cross-functionally to ensure successful activation.
Boulevard provides the first client experience platform for appointment-based self-care businesses. The company values diversity and experimentation, and has a fully remote team focused on the broader self-care industry including salons and spas.
Conduct engaging onboarding and ramp courses for ICS and leadership, emphasizing interaction and reducing new hire ramp time.
Collaborate with Sales leadership to pinpoint knowledge gaps and devise strategies for intervention enablement like skills training.
Track time-to-productivity and other ramp metrics for new hires, informing leadership of team performance across the ramp cycle.
DBT Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. As of February 2025, they've surpassed $100 million in ARR and serve over 5,400 platform customers, backed by top-tier investors, and value empowering data practitioners.