Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Collaborate with the technical operations team and the sales team to support customer implementations.
Translate customer analytics requirements into product implementation plans.
Identify and develop new opportunities to expand our analytic capability in AI solutions in life sciences companies.
Sorcero's medical AI platform transforms life sciences decision-making, accelerating patient access to life-saving treatments. Founded in 2018, Sorcero is a Certified B Corp headquartered in Washington, DC, recognized by over a dozen awards, including Fast Company's Most Innovative companies of 2024.
Serve as primary owner and administrator of core Customer Operations platforms.
Build and maintain dashboards and reporting that provide visibility.
Design scalable workflows supporting Support, Customer Success, and Partner Operations.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. They are data-driven and customer-obsessed as they work to solve interesting and complicated challenges in a fast-growing global market and are relentless in maximizing our team’s career goals.
Assist Support leaders with research, documentation, and preparation for meetings, initiatives, and reviews
Support backlog grooming, initiative tracking, and follow-ups for cross-functional projects
Help document processes, workflows, and improvement opportunities across the support organization
Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent, which is why they invest in their employees through competitive pay, a generous bonus structure, great healthcare, and a comprehensive wellness program.
Architect, develop, and regularly produce key metrics, reporting, and actionable insights.
Conduct deep-dive analyses to understand root causes, identify blind spots, and improve detection of growth opportunities.
Build and maintain complex, multi-variable financial and operational models in Excel and Google Sheets.
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
Build, test, and deploy AI‑powered workflows that improve speed, quality, and consistency across commercial, marketing, and operational teams
Own Salesforce hygiene, reporting, and pipeline visibility to support high‑value payer and provider deals
Prepare Board materials, leadership updates, and quarterly business reviews — pulling data, building slides, and synthesizing insights
Clarify is an AI‑first healthcare technology company undergoing an exciting commercial transformation. They value a happy, diverse, and impact-driven team to transform healthcare through higher-value care.
Drive operational analytics by identifying trends, root causes, and measuring the impact of key initiatives.
Design, build, and maintain dashboards and reports that are clear, actionable, and tailored to different roles.
Translate operational questions into measurable hypotheses and actionable insights.
Sport Alliance is a market-leading company in the dynamic, fast-growing FitTech industry. The company fosters a diverse and inclusive environment with talented colleagues from around the world.
Oversee & manage program KPIs for the frontline clinical staff working across the Virtual Primary Care (VPC) and Virtual Care Support (VCS) teams
Create and implement data-driven staffing and resource plans, partnering with relevant teams (Forecasting, Clinical Leadership, Recruitment, Licensing)
Drive a POV on the technical enablement and tooling optimization opportunities to drive operational efficiencies for scale and clinical outcomes
Included Health delivers integrated virtual care and navigation to raise the standard of healthcare for everyone. The company breaks down barriers to provide high-quality care for every person in every community, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Drive and elevate provider quality initiatives at Rula through data-driven decision making.
Lead scalable quality initiatives across the provider network by identifying gaps and driving programs.
Translate complex data into clear actions for initiatives like provider quality reviews and AI-powered documentation.
Rula is committed to destigmatizing and embracing mental health as integral to overall well-being. They provide quality, evidence-based care and aim to empower individuals in their mental health journey, operating as a remote-first company.
Own the configuration platform backlog: prioritize what gets built, define it clearly, ship it and measure.
Translate operational input from client success, operations and clinical teams into clean, right-sized product work that doesn't slow down implementation or degrade member experience quality.
Deliver new features across the platform's vertical domains (program setup, eligibility, content configuration, clinical protocol settings, billing rules) based on operational urgency and technical dependencies.
Vida Health is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. Vida's team is dedicated to breaking down barriers to healthcare and enabling employees to live their healthiest lives.
Take ownership of complex, high-impact problems and drive them from definition through execution.
Lead strategic and operational initiatives; own key metrics, analyses, and business insights.
Drive product and go-to-market efforts for new initiatives; manage cross-functional product development and execution.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. They are building the future of identity verification in the United States with real-time APIs that have helped verify hundreds of millions of identities.
Perform advanced data analysis to identify trends, cost drivers, and improvement opportunities.
Analyze structured and unstructured data to address complex clinical, financial, and operational questions.
Develop insights and recommendations that support enterprise performance and organizational priorities.
Agilon Health is dedicated to changing healthcare delivery, leveraging expertise to improve the lives of patients and physicians. They foster a culture where individuals can make a tangible difference in healthcare nationwide.
Design and execute roadmap to decouple ticket volume from headcount
Cultivate radical accountability and hold everyone to a high standard
Drive issue resolution through deep healthcare data proficiency
Aledade, a public benefit corporation, empowers independent primary care practices. Founded in 2014, they've grown into the largest network of independent primary care in the country, offering a collaborative, inclusive, and remote-first culture.
Own and maintain sales reporting, dashboards, and operational playbooks.
Drive process optimization and enablement initiatives, including onboarding, training materials, and SOPs.
Partner with Sales leadership and collaborate cross-functionally to align systems, processes, and reporting across the sales lifecycle.
Clover Health is reinventing health insurance by combining the power of data with human empathy to keep members healthier. They have custom software and analytics to empower clinical staff, putting members first, with passionate and mission-driven individuals.
Own and evolve Deel's people data quality framework.
Design and maintain people analytics dashboards in Looker and Hex.
Identify repetitive analytical workflows and build automated pipelines.
Deel is the all-in-one payroll and HR platform for global teams. They combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. Among the largest globally distributed companies in the world, their team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Support the development of company-wide metrics, dashboards, and reporting frameworks to drive efficiency.
Lead special projects from concept through execution in a fast-moving startup environment.
Analyze operational and business data to identify opportunities to improve performance, efficiency, and scalability.
Zinier empowers frontline workers to achieve greater things. They are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India.
Act as a junior Product Owner by conducting discovery interviews with cross-functional stakeholders to identify critical analytics "pain points" and high-value data gaps.
Translate qualitative user feedback into technical requirements for the AI Analyst, ensuring the conversational interface addresses real-world business logic.
Design and curate a Prompt Library to optimize the AI’s Natural Language Processing (NLP) capabilities and improve the precision of generated insights.
Actian believes data should be a competitive advantage and helps business-critical systems transact and integrate at their very best through the deployment of data technology. With a global team of experts and a culture of innovation, the company is dedicated to helping customers solve their most complex data challenges.
Full P&L ownership of scheduling operations and call center functions.
Drive transformative cost reduction across the full operational cost structure.
Design and evolve the Operations organization, deploying AI and automation.
Scan.com is a digital health company making diagnostics accessible, fast, and transparent. Their technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. They've raised over $100m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.
Review and validate AI-generated responses, knowledge articles, and case resolutions.
Create, test and validate automated workflows across Salesforce Service Cloud, Jira, and Wrike.
Analyze CSAT, NPS, and case resolution data to identify trends and quality issues.
Granicus builds and maintains technology that transforms the Govtech industry by bringing governments and constituents together. They have served 5,500 federal, state, and local government agencies, and over 300 million citizen subscribers use their digital solutions across the U.S., U.K., Australia, New Zealand, and Canada.
Analyze operational workflows and processes to identify inefficiencies, risks, and opportunities for improvement
Work with operational and performance data to surface trends, patterns, and actionable insights
Collaborate with stakeholders across operations, clinical leadership, and other teams through interviews and working sessions
Presence is the leading provider of teletherapy solutions for children with diverse needs. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, they’re dedicated to ensuring every child has access to the support they need.