Provide email, phone, video, and chat support for clients using our event management platform.
Troubleshoot technical issues related to event setup, payments, seating, and third-party integrations.
Participate in weekend on-call rotation and occasionally travel for on-site event support.
Brushfire builds a ticketing and registration SaaS platform for events, handling everything from concerts to camps. We are a small, nimble, fully remote team that thrives on collaboration and continuous improvement.
Act as a critical link between APAMSA and Vot-ER, managing partnerships and onboarding new health organizations to expand national reach.
Mobilize and train health professional students to facilitate voting access for hospitalized patients via the Emergency Patient Voting Program.
Create patient-facing educational materials and toolkits to streamline emergency ballot requests, requiring strong communication and remote work skills.
Vot-ER is a nonprofit that partners with health institutions to increase patient voting access, while the Asian Pacific American Medical Student Association supports medical students. This collaboration focuses on civic health, with a small team fostering student leadership and equity.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Manage the full lifecycle of edit and audit development, converting complex medical policy and coding regulations into actionable logic specifications.
Partner with PI Directors, internal auditors, and claims operations to ensure coding and billing appropriateness and regulatory compliance.
Use data queries to prove financial validity of coding hypotheses and author technical specification documents.
Devoted Health is an all-in-one healthcare company combining health insurance, clinical care, service, and technology to improve the health and well-being of older Americans. Founded in 2017, we've grown fast and now serve members across the United States, with a diverse and big-hearted team.
Handle inbound post-sales calls and chats, providing single-call resolution and managing escalations.
Maintain customer records in Salesforce.com and report inefficiencies via ServiceNow.
Collaborate with a team of 5-10 representatives to meet call quality, adherence, and performance metrics.
Ferguson is a leading distributor of quality supplies for infrastructure, plumbing, HVAC, and more, serving commercial and residential industries. With approximately 36,000 associates across 1,700 locations, the company fosters a culture of pride, growth, and meaningful work.
Respond to client inquiries and provide timely, professional support
Coordinate and manage service-related requests using established processes
Maintain organized records of client interactions and support activity
We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.
Own the vision and strategy for product support, defining best-in-class service levels and building a phased roadmap balancing long-term transformation with near-term quality.
Lead, develop, and retain a high-performing support team, including internal staff and outsourced partners, fostering a resilient, customer-first culture.
Architect the path to AI-augmented support, assessing workflows and tooling to design a scalable foundation and lead implementation and refinement.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, the company provides integrated solutions that capture everything happening within a community, backed by nurse specialists and powerful analytics to drive efficiency, profitability, and better care outcomes.
Scale Airtable Builder Crews by recruiting leaders, developing playbooks, and expanding to new regions.
Drive community engagement across Airtable Community, Reddit, and social channels to boost customer connections.
Improve community operations by building scalable systems, dashboards, and workflows for program growth.
Airtable is a no-code app platform that empowers teams to accelerate critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Support the Deputy Director of Partnerships in maintaining high-touch communication with existing partners to increase engagement.
Actively identify and onboard new health-related organizations to expand our national footprint beyond current partners.
Organize and train health professional students to facilitate voting access for patients facing unexpected hospitalization during election cycles.
Vot-ER is a nonpartisan organization that works to integrate civic engagement into healthcare by helping health institutions provide voter registration and voting access to patients. The organization collaborates with partners like the Latino Medical Student Association to expand its reach and impact.
Respond to patient inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy, including answering inbound calls and conducting status checks.
Make outbound patient refill phone calls, coordinate medication refills including data entry and pharmacy claim adjudication, and resolve adjudication error messages.
Manage, organize, and update relevant data using database applications, identify trends, and participate in process improvement initiatives.
Shields Health Solutions is a healthcare company that partners with health systems to deliver specialty pharmacy services. They focus on patient engagement and medication adherence through integrated care models.