Assist clients in selecting and booking hotel accommodations.\n- Respond promptly and professionally to client inquiries via phone, email, or online chat.\n- Collaborate with team members to ensure seamless client experiences and stay updated on industry trends.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world, offering a supportive team culture and mentorship in a flexible, virtual environment.
Provide empathetic live inbound call support to members regarding services, eligibility, and benefits.
Document interactions and verify eligibility using internal tools while handling sensitive information.
Assist with scheduling, platform troubleshooting, and coordinating with internal and external partners.
Foodsmart is a Foodcare platform delivering nutrition-driven healthcare by combining clinical nutrition care, behavior change tools, and food benefits. It is a remote-first company with a mission-driven, collaborative team serving over 3 million members across various health plans.
Independently manage operational alignment, performance consulting, and issue resolution for assigned client accounts, serving as a trusted operational advisor.
Translate complex operational data into clear insights, recommendations, and action-oriented narratives, partnering closely with internal Revenue Services, Client Success, and Implementation teams.
Lead client discussions and monthly operational reviews with confidence and a consultative presence, developing agendas, reporting narratives, and ensuring clear follow-through on action items.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging an intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers nationwide. The company is a multi-year recipient of the Top Workplaces award, recognized as a leading solution provider, and is among the fastest-growing private companies, fostering a culture of cooperation and professional growth.
Lead, coach, and develop a regional team of Client Support Supervisors and Team Leads to deliver a premium, luxury-caliber service experience.
Partner with showroom leadership and sales teams to support an exceptional client experience and seamless order management.
Oversee service execution for large-scale, high-profile projects within the region, ensuring service-level expectations and timelines are met.
Waterworks is a luxury brand that designs and sells high-end fittings, fixtures, and hardware for baths and kitchens. It operates in a collaborative, creative environment that values team contributions and empowers associates with training and growth opportunities.
Design, develop, and implement comprehensive enablement programs to empower the pre-sales engineering team.
Collaborate with Product Management, Field CTOs, and Sales Leadership to translate product updates into sales strategies.
Manage demonstration tools, instances, and scripts to ensure the team delivers effective technical presentations.
Saviynt provides an AI-powered identity platform that manages and governs access to an organization's applications, data, and business processes. It is a high-growth SaaS company focused on identity security, recognized as a leader in the field and serving Fortune 500 companies and government institutions.
Assist with planning and organizing customized itineraries based on client preferences.
Support the coordination of reservations, schedules, and travel-related details using company tools.
Communicate with clients to gather information and provide timely updates throughout the planning process.
Destination Planners is a company that specializes in creating and coordinating detailed travel itineraries for clients. It operates as a structured, professional organization offering remote roles and emphasizes a collaborative and supportive work culture for its team members.
Serve as the primary point-of-contact for enterprise customer inquiries, managing the support inbox and ticket workflow.
Troubleshoot and resolve first-line issues for enterprise hospital groups and escalate complex cases with proper documentation.
Partner with internal teams like Operations and Customer Support to resolve issues and maintain trackers for enterprise accounts and support trends.
Roo is a company that builds a veterinary staffing platform to connect animal healthcare professionals with hospitals for relief work and hiring opportunities. It is a remote-first, mission-driven company with a diverse team focused on innovation in the animal health industry.
Handle 40+ inbound and outbound calls daily, providing one-call resolution and support for individuals searching for housing and navigating the apartment leasing process.
Communicate effectively with customers, respond to inquiries with timely and accurate information about listings and leasing requirements, and assist with application completion.
Access company software to retrieve information, update digital records, and adhere to all remote work policies and procedures while reporting to the Customer Service Supervisor.
Apartment Agents provides apartment locating services, rental support, and personalized guidance to help individuals find and secure housing. It is a company with a culture of collaboration, recognition, and a commitment to exceptional customer-focused service.
Manage a diverse block of customers to ensure successful delivery of global EAP, behavioral health, wellness, and work-life services.
Utilize relationship management skills to strengthen customer experience and collaborate with internal partners for flawless service.
Oversee customer satisfaction and profitability, implement effective program delivery, and retain and grow the book of business.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, helping individuals and organizations thrive globally. It serves over 75,000 customers worldwide, touching more than 160 million lives across 200 countries, with a substantial presence among Fortune 500 companies.
Own a portfolio of 150–300 customers with clear accountability for retention, adoption, and expansion outcomes.
Proactively engage customers through calls and meetings to drive value and lead renewal strategy and execution.
Monitor health signals and usage data to prioritize high-impact actions and identify expansion opportunities in partnership with Sales.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. The company delivers integrated, AI-powered solutions to unlock student engagement and empower teachers across K–12 classrooms.