This role will report to Manager, Customer Support and will contribute directly to Vimeo’s API Support efforts – with focus on troubleshooting and responding to escalated API issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support. Focus on API product area to handle, help triage, and resolve escalated issues and cases requiring highly customized responses and/or additional troubleshooting.

Your role is to be the external face of the company, dealing with patient enquiries, working with referrers, contacting imaging sites to assist with scheduling and ensuring we are delivering our services both efficiently and excellently. You’ll be passionate about providing an amazing service.

We are seeking an enthusiastic Travel Advisor to join our team. In this role, you will be responsible for planning and booking travel arrangements for clients, offering expert advice, and providing exceptional customer service. You will have the opportunity to work with a diverse range of clients, helping them to create memorable travel experiences.

The Provider Systems Support Specialist provides systems and transactional support to healthcare providers via phone and email, serving as a key resource for inquiries related to the CareAffiliate and Availity systems, requiring strong problem-solving skills and customer support.

As a Remote Licensed Property & Casualty Insurance Agent, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs.

The Customer Success Manager (CSM) manages projects and activities, with the goal of building channel partner and client productivity. CSMs drive customer’s overall health and retention, while supporting revenue growth and reducing churn. The CSM collaborates cross-functionally to bring the partner voice to product strategy.

Compassionate Patient Advocate needed to help patients navigate the complexities of the healthcare system. Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, & coordinating the delivery of free medications and assistance payments.

Provide customer service with regard to the installation, operation and maintenance of products and applications as well as answer other types of inbound customer queries with an emphasis on Customer Care by offering personalized solutions. Troubleshoots and resolves technical issues using established diagnostics tools and procedures.

The National Service Coordinator will primarily be responsible for providing a broad range of support and assistance to both internal and external Fleet Management customers, fielding inbound calls and assisting customers with roadside assistance and setting up rentals.

As a Member Advocate, you'll answer questions regarding pharmacy benefits, establish and maintain relationships with members, and provide information and solve issues to influence a positive customer experience. You will be the first point of contact and must convey a sense of care and expertise in our services.