Remote Customer service Jobs • Google Sheets

The Advisor Support Associate supports the delivery of services to CPL and AMP clients, focusing on operational tasks such as lead invalidation, credit management, client invoicing, and direct client support via email, ensuring client satisfaction and retention.

Serve as the primary point of contact for clients and respond to support requests coming in from our clients via email. Work with CS leadership to monitor client health and execute campaigns to keep clients engaged. Lead training sessions and onboarding calls on Zoom, where you'll show our clients on how to use the Magellan AI platform to effectively sell more podcast ads.