Provide quality customer service experience to consumers and customers.
Communicate effectively with consumers via all channels including telephone, email, chat, and social media.
Analyze trends in customer reviews and social sentiment for actionable insights.
Jobgether uses an AI-powered system to ensure applications are reviewed objectively and fairly. They identify the top-fitting candidates and share the shortlist with the hiring company, with final decisions managed by the internal team.
Act as the main point of contact for all client-submitted cases and ensure regular follow-up and continuous communication.
Quickly diagnose and resolve client issues while ensuring that KPIs are being met regularly.
Coordinate with the client's help desk team to ensure seamless communication and collaboration.
Datacor provides software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. They aim to equip the industry with intuitive products that solve customers’ problems and help them use data as a competitive advantage.
Provide superior customer service and communication to clients, patients, staff and referring veterinarians.
Demonstrate judgment and decision-making skills in triaging client calls and making appointments.
Respond to internal/external clients in a respectful, friendly & thorough manner, updating them with patient information.
Schwarzman Animal Medical Center is the world’s largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Founded in 1910, their commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world.
Assist members with online registration and navigation for our web portal and mobile app.
Educate members about OTIP’s products and services to ensure members’ needs are being fully met by OTIP.
Provide timely and accurate information in response to incoming telephone inquiries using an automated telephone system, computer applications, training material and other applicable resources.
OTIP Group of Companies (OGC) believes that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization. They deliver meaningful benefits support and service.
Offers solutions that aid and facilitate a unique customer service experience.
Answers and places calls in a professional manner.
Uses company resources to gather information and offer solutions to meet customer needs.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries. They believe in providing an unmatched experience, driven by their people, processes, and technology.
Provide quality customer service experience to consumers and customers.
Communicate effectively with consumers via various channels (telephone, email, chat, social media, etc.).
Problem solve in a professional and effective manner.
Jobgether is a platform that uses an AI-powered matching process to connect job seekers with potential employers. They ensure applications are reviewed quickly, objectively, and fairly, and provide a shortlist of top-fitting candidates to hiring companies.
Serve as the primary point of contact for customer-facing activities.
Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.
Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.
Serve as the primary point of contact to ensure customers achieve measurable readiness outcomes.
Coordinate with internal teams to ensure project requirements are met on time and within scope.
Act as a trusted advisor, delivering best practices and strategic recommendations aligned with readiness goals.
Ethos aims to transform training development, consumption, and alignment with business outcomes to bridge the human readiness gap. They are a Series A startup with $40M+ raised, partnering with 150+ enterprise customers across various sectors.
Provide first-line remote technical support for Growth Direct™ system robotic, software, imaging, and microbial related issues.
Manage customer complaints per SLAs, Escalation Processes, and with Technical Service Engineer coordination as needed.
Case management within the Customer Relation Database, inputting pertinent information that includes date stamps, symptoms, investigation details and the resolution.
Rapid Micro Biosystems creates innovative products for fast and accurate detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products. They are headquartered in Lexington, Massachusetts with R&D and manufacturing operations in Lowell, Massachusetts and field offices in Germany, Switzerland, and Singapore.