Remote Customer service Jobs • Microsoft Office

As a Call Center Agent, you will be the first point of contact for our clients and their families, providing excellent customer service and support. Your role will be crucial in helping us maintain a high level of satisfaction for our clients and promoting our services as a premier home health care provider. Responsibilities include answering calls, responding to inquiries, scheduling appointments, maintaining client records, and ensuring client satisfaction.

In this remote position, you will be responsible for providing exceptional customer service to our patients and their families. As a Telecommute Medical Customer Service Representative, you will help patients navigate their home health care journey and address any questions or concerns they may have. You will play a critical role in ensuring our patients have a positive experience with our company.

As the Bi-Lingual Associate Product Consultant, you are the “Voice of Moen” that consumers interact with when they have product, installation, or warranty questions; delivering a consumer experience that drives unsolicited, positive “word of mouth” advertisement. Manages inbound calls from Spanish and/or English speaking consumers to resolve product and technical support issues. The position is 100% remote and requires a disturbance free work area and reliable internet service.

Engage in regular communication with physicians, medical office staff, outside sales representatives, and internal medical staff to support, document, and coordinate patient hub services. This involves inbound phone calls, issue ticket management, and live chat, interactively working with patients and healthcare providers to complete enrollment, coordinate pharmaceutical distribution, answer inquiries, and help coordinate access to therapies.

The Client Service Specialist will be the primary point of contact for clients, ensuring their needs are met with professionalism, efficiency, and a strong understanding of insurance products and services. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service and support to both clients and internal teams. Responsibilities include answering client inquiries, following up with warm leads, and maintaining client records.

The representative will closely support all aspects of travel including the GDS system, customer questions, backend support and account support. They will act as a trusted advisor to solve problems with clients and manage multiple customers while building relationships and proactively updating systems.

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts, which includes handling customer inquiries, analyzing payment history, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM (no weekends).

As a Virtual Customer Service Representative, responsibilities include providing exceptional customer service and support to clients, solving inquiries efficiently, and maintaining product knowledge. The role involves building client relationships, escalating issues, collaborating across teams, and keeping accurate records to improve customer satisfaction.

The Customer Care Representative I is a compassionate solution finder with excellent listening skills who will support the customer care department by delivering an elevated customer service experience while resolving customers’ concerns. They should maintain a positive outlook while providing quick resolutions to meet customer’s needs and build customer relationships.

As a Home Office Customer Service Representative, you will be responsible for providing excellent and efficient customer service to our clients from the comfort of your own home office. You will be the first point of contact for our customers, providing support and assistance with their inquiries, orders, and concerns via phone, email, and live chat.