The Onboarding Manager position is a critical role here at StartEngine where the right candidate will work with innovative customers to help them launch their capital raise. They will help companies move from engaging StartEngine to launching on the platform, delivering a high volume of metrics, and being critical to the success of the Issuer division.

As a Customer Care Associate, you will be joining a team of passionate agents responsible for all basic tasks of Customer Care. As the front line to our customers, your primary goal will be to handle all customer interactions with empathy, spot trends in customer issues and escalate to other departments in a manner that is consistent with our brand and our values.

In this role, you will be responsible for helping existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. Retain policyholders by actively finding solutions.

You'll help our customers execute some of the most important transactions of their lives. We look for teammates who take initiative and exemplify empathy, support, and flexibility; in this crucial customer-facing role, you will perform chat, email, and phone-based customer support and maintain a positive, empathetic, and professional attitude toward customers at all times. The ideal candidate will be technologically savvy and have a proactive, helpful, can-do attitude.

The Customer Support Associate is responsible for manual New Order creation as well as related tasks associated to these orders, including New Order Support and Notary Support. They ensure manual orders are submitted quickly, efficiently, and without error, acting as the back up defense for inbound phone calls.

As a Customer Support Manager at Runwise, you'll work closely with property companies, acting as a trusted advisor to help them run their heating systems efficiently and comfortably, troubleshooting issues to meet energy reduction goals. The role involves answering live phone calls, real-time troubleshooting, remote monitoring, and making system adjustments.

As a Billing Support Specialist at Grow Therapy you will be at the forefront of our mission to make high-quality mental healthcare accessible and affordable, troubleshooting and resolving technical issues, assisting and educating customers on our platform, and identifying opportunities for continued customer growth.

As the frontline of the P2P market, the role involves handling inquiries via chats, emails, and calls, providing accurate information to resolve issues, and escalating issues as needed. The candidate will adhere to quality assurance standards and schedules, displaying a good team working attitude.

As a Customer Support Representative, you’ll ensure B2B customers feel supported and empowered by helping admins manage scheduling, communications, registration, or reporting, acting as their advocate, problem solver, and relationship builder by providing an exceptional customer experience through email, chat, and occasional outbound calls.

This is a non-patient facing customer service role, assisting the company’s Radiologists and facility Radiologists, by managing the radiology imaging workflow for emergent studies. This position answers the phone, retrieves and sends radiology images, locates and acquires prior electronic exams, faxes reports, or other paperwork as needed, and follows up on any unread studies. The ultimate responsibility of this position is to assist the Radiologists with providing good patient care.