Remote Customer service Jobs

Job listings

$50,000–$55,000/yr
US Unlimited PTO

  • Manage client campaign implementation, timelines, and end-to-end configuration.
  • Track, launch, and monitor campaigns to ensure successful execution.
  • Collaborate with Client Success and Development teams, generate reports, and support troubleshooting.

Impiricus is an AI-powered HCP Engagement Engine that ethically connects healthcare professionals to pharmaceutical resources. It was named the #1 fastest growing company in North America by Deloitte in 2025 and is guided by a council of 2000+ HCP advisors.

  • Develop and execute a customer success strategy that ensures adoption, retention, and expansion.
  • Strengthen client relationships and minimize churn through proactive engagement and early warning systems.
  • Collaborate with GTM, Product, and Engineering teams and lead a future CS team to exceptional performance.

Patlytics provides AI-powered patent workflow solutions, using LLM technology curated by patent professionals. Backed by top-tier Silicon Valley VCs, the company has a world-class team from leading tech and law firms.

  • Serve as a strategic operational consultant to clients, driving delegation and process optimization.
  • Lead weekly client sessions to identify bottlenecks and expand VP utilization.
  • Build and maintain delegation roadmaps and standardize workflows through SOP creation.

We provide offshore staffing solutions and high-performing Virtual Professionals to help businesses scale efficiently. We focus on building capacity and eliminating operational bottlenecks, fostering a culture of partnership and trust.

$65,000–$80,000/yr

  • Respond to client requests with timeliness and accuracy
  • Assist Advisors with client meeting prep and follow-up tasks
  • Process account openings, transfers, and manage brokerage tasks

ASL Financial, LLC is a boutique financial planning, tax, and investment advisory practice serving individuals, families, business owners, and high-net-worth clients with complex planning needs. The firm is intentionally small, relationship-driven, and grows through client referrals rather than advertising.

Global 6w PTO

  • Communicate with users via chat, maintaining warm and engaging conversations.
  • Adapt communication style to different users and ensure consistent, natural dialogue.
  • Follow internal guidelines and reliably handle high-volume chat interactions.

Social Discovery Group (SDG) solves problems of loneliness and disconnection through social discovery products. Our international team of digital nomads works remotely worldwide and we are a two-time 'Great Place to Work' winner and Top-5 Work-From-Anywhere company.

  • Provide professional, empathetic phone support to patients and customers throughout the sleep testing process.
  • Troubleshoot equipment issues and coordinate scheduling for overnight studies with attention to detail.
  • Document interactions accurately, escalate concerns, and maintain confidentiality per HIPAA requirements.

Beacon Biosignals is transforming precision medicine for the brain with an at-home EEG platform for clinical development and diagnostics. They have nearly 100,000 patients in their Clinico-EEG database and foster a collaborative, patient-focused culture.

  • Act as the primary point of contact for advanced technical support and product-related inquiries, providing exceptional service through email and live calls.
  • Troubleshoot and resolve complex technical issues involving APIs, SAML, SSO, integrations, and data connectors, collaborating with product and engineering teams.
  • Develop and maintain technical documentation, conduct training sessions, and continuously improve the support process.

Auto Integrate makes leased vehicle maintenance frictionless for millions of customers in the USA and Canada. We are a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.

  • Handle customer inquiries via web chat with prompt and professional responses.
  • Maintain comprehensive product knowledge to provide accurate recommendations.
  • Document interactions and collaborate with team members to improve service quality.

Abhihaara is a company focused on customer service excellence through digital channels. They emphasize a culture of diversity, inclusion, and respect, with opportunities for professional growth and continuous learning.

  • Work from home with a flexible schedule to balance personal and professional life.
  • Join a supportive community that values work-life harmony.
  • Access mentorship from experienced leaders to help you grow and excel.

Global Elite Empire Consultants is a third-party recruiter connecting talent with opportunities. They offer a supportive environment focused on flexibility and mentorship.

  • Edit and review machine-translated customer service content for accuracy and consistency.
  • Evaluate MT output quality and apply severity ratings following project guidelines.
  • Produce high-quality human translations as reference data for model training.

Welo Data specializes in AI services and data solutions. They operate with a freelance workforce and focus on improving AI-driven content through human expertise.