Drive successful enterprise onboardings by enabling client success on the Doppel platform, managing complex API/webhook integrations, and troubleshooting authentication issues.
Manage multiple parallel integration work streams by coordinating development, setting deadlines, and bridging communication between engineering and non-technical teams.
Own product adoption metrics by creating dashboards to track usage, documenting best practices, and proactively scaling customer limits.
Doppel is the first platform built to dismantle digital deception at scale, scanning billions of entities daily to uncover and disrupt phishing, impersonation, and online fraud with adaptive AI SOC agents and expert analysts. It is a fast-growing, mission-driven company backed by top-tier investors and trusted by major brands, fostering a culture of low ego, high ownership, and deep customer obsession.
Own the strategy, roadmap, and execution for Money Movement infrastructure, prioritizing payment rails and partner needs while driving the product vision.
Design end-to-end payment flows from API contracts through ledger impact, settlement, and exception handling, working directly with banking partners and PSPs.
Lead cross-functional collaboration with Engineering, Compliance, and Operations to build compliant, production-ready systems and automate reconciliation processes.
Zero Hash provides a full-stack financial infrastructure platform that connects fiat, crypto, and stablecoins via API and SDK, enabling global money movement and value transfer. The company, used by startups and Fortune 500 companies, is backed by prominent investors and fosters a culture of ownership, passion, collaboration, and integrity among its team.
Deliver world-class customer support as the first point of escalation, resolving complex inquiries and technical issues to maximize customer experience.
Partner with Product and Engineering teams by conveying customer feedback, triaging issues, and leading incident responses to ensure swift resolution.
Build expertise on the AlphaSense product by proactively learning new features, contributing to training, and updating support documentation.
AlphaSense provides AI-driven market intelligence and search to help companies remove uncertainty from decision-making through insights from a vast universe of public and private content. It is a global company with over 2,000 employees, headquartered in New York City with offices worldwide.