Lead and scale a high-performing organization across DevOps, IT, and Security functions, setting strategic roadmaps aligned with company objectives and regulatory requirements.
Own and evolve the company's security posture and compliance, ensuring high availability and disaster recovery capabilities while optimizing cost and system resilience.
Direct IT operations including end-user support and corporate systems, and mentor team members while fostering a culture of transparency and operational excellence.
Zippy is a fintech company providing online loans and insurance for manufactured homes to make the process simple and fast. The company is backed by institutional investors, has a remote-first team spread across many US states, and focuses on a mission-driven, inclusive culture with competitive pay and equity.
Develop and execute strategies to grow a portfolio of corporate partnerships with retailers and apparel brands, driving product donations and financial contributions.
Lead, coach, and develop a high-performing business development team, setting clear goals and KPIs while mentoring team members.
Identify and manage relationships with corporate partners, designing and implementing partnerships that include CSR programs and cause marketing campaigns.
Soles4Souls turns shoes and clothing into educational and economic opportunities. The organization values transparency, entrepreneurship, accountability, and meaningful impact.
Deliver world-class customer support as the first point of escalation, resolving complex inquiries and technical issues to maximize customer experience.
Partner with Product and Engineering teams by conveying customer feedback, triaging issues, and leading incident responses to ensure swift resolution.
Build expertise on the AlphaSense product by proactively learning new features, contributing to training, and updating support documentation.
AlphaSense provides AI-driven market intelligence and search to help companies remove uncertainty from decision-making through insights from a vast universe of public and private content. It is a global company with over 2,000 employees, headquartered in New York City with offices worldwide.