Provide technical assistance and troubleshooting for hardware, software, and connectivity issues. Support employees with software installations, configurations, and updates; oversee IT equipment and asset management. Manage user accounts, permissions, and access controls across IT systems, contributing to IT projects and ensuring alignment with business needs.

We’re looking for an experienced IT Lead to join and lead our internal IT team, responsible for ensuring the smooth operation, scalability, and security of our digital services, while guiding the team and aligning with our holding company’s broader IT strategy. You’ll drive daily operations, shape processes, and manage third-party vendors to help the company stay secure, productive, and efficient.

Lead IT projects, including full project management responsibility, related to the deployment and enhancement of IT systems often focusing on large scale operational upgrades. Develop and implement automations to streamline IT operations and improve efficiency. Manage and monitor overall operations to ensure seamless support for IT systems.

Part-time IT Admin to support IT operations, troubleshoot issues, and manage access to company tools. This role assists with Google Workspace administration, IT security, and process improvements securing efficient operations. They configure laptops, maintain IT protocols, and improve IT workflows.

Provide technical assistance for hardware and software systems across our local office and remote staff, maintain Zoom Rooms and AV equipment, and troubleshoot a wide range of technical issues. You will assist with software and hardware installations and upgrades, ensuring seamless deployment. This also includes keeping track of troubleshooting steps using our ticketing system.

The IT team is looking for an IT Engineer - Compliance to contribute technical expertise to engineering and compliance activities. A generalist system administrator skillset is required as is experience supporting compliance and audit work, especially for FedRAMP. You will design, build, and iterate on every detail of corporate IT programs.

This volunteer role optimizes technology platforms like Slack and Jira to improve the work experience of volunteers, reporting to the Agile technology lead and involving investigation, administration, and support. Responsibilities include exploring add-ons, contributing to administration, developing training modules, and holding information sessions.

As an experienced Engineer, you will accompany our customers on their digital transformation journey and assist them with all technical questions related to Google Workspace. You will independently and as part of a team take care of the preparation and execution of Google Workspace migrations in various system environments. You will be responsible for creating proof of concepts, technical kickoffs and training courses for our customers' IT administrators.

We are looking for a proactive IT Operations Engineer II to oversee and optimize our IT environment, with a strong emphasis on automation, user management, security configurations, and tool integrations. You will collaborate with IT leadership to design, implement, and maintain effective workflows across various platforms. As a level II engineer, you will take on more complex projects and mentor junior team members.

Lead and optimize our digital workplace tools, ensuring seamless and secure collaboration across the organization. Manage, evolve, and drive adoption of platforms including Zoom, Slack, Google Workspace, Microsoft 365, Miro, Lucid, Asana, Glean, Simpler, and DoControl. Partner with security and compliance teams to enforce governance, access control, and data protection policies across platforms.