Remote Information technology Jobs • Leadership

This leadership role involves leading a team of 8–12 Technical Consultants, championing customer transformation and ensuring solutions align with business goals across APAC. The role includes strategic and technical leadership to customers and internal teams, fostering collaboration, and supporting business development efforts to drive adoption in ServiceNow deployments.

Supervises a team of Coordination Managers, Coordinators, and other service delivery personnel, ensuring efficient service delivery processes and maintaining high standards of customer satisfaction. This role involves technical tasks, including the execution of technical work orders, support of technical infrastructure, and team supervision. Additionally, the manager acts as a liaison between technical teams and operations, optimizing processes and resolving technical issues to ensure smooth operations, all while adhering to PMO standards and methodologies.

We are seeking an experienced IT Support Manager to lead our technical support team in a fully remote capacity. The ideal candidate will possess exceptional interpersonal skills to effectively manage a distributed team, build strong relationships across the organization, and ensure efficient resolution of IT issues while maintaining excellent service standards.

The Head of Architecture leads the implementation of enterprise architecture within the Information System, managing a team of enterprise, solution, and data architects. This role defines and executes the team's roadmap, overseeing architecture governance, and deploying key standards and tools. The Head of Architecture acts as a catalyst between technology strategy, business challenges, and the operational reality of product delivery.

The Epic Community Connect Solutions Architect will lead solution design efforts for a strategic Community Connect implementation. This role is critical in designing scalable solutions for affiliate onboarding, encompassing clinical, technical, and operational components. This position emphasizes collaboration, innovation, and rigorous alignment with Epic best practices to ensure client and affiliate success.

This is a full-time position responsible for leading and overseeing the LOB technology and systems analysis functions while ensuring the efficient operation, maintenance, and enhancement of financial center technologies. This role provides strategic direction, manages vendor relationships, ensures regulatory compliance, and drives continuous improvements for client-facing technologies, collaborating with various departments and financial centers.

The Director of Service Delivery oversees IT service delivery across the organization, including the ServiceNow platform's performance and improvement, ensuring timely issue resolution and aligning IT services with business needs. Responsibilities encompass incident, request, change, and asset management along with leading cross-functional teams and enhancing service efficiency.

You will be a key technical leader in supporting Applied’s global SaaS strategy for Applied products. You'll provide technical leadership and guidance to the Cloud Operations team and manage team activities while working to resolve open issues. The position also participates in the overall administration of incident, problem, change, availability, and capacity management.