Lead and support the Epic Beaker CP implementation, managing IT staff by recruiting, training, assigning projects, and monitoring performance.
Ensure staff alignment with mission, compliance with budgets, and regular communication of project status to leadership and stakeholders.
Drive process improvements by reviewing technology advances and industry best practices, and assist with operating and capital budgets.
Vanderbilt Health is a large academic health system with eight hospitals and over 180 clinics, providing world-class care and advancing medicine through patient care, education, and research. They employ more than 43,000 people and foster a collaborative, supportive culture that values expertise, diversity, and compassion.
Lead and elevate a helpdesk and sysadmin organization from reactive support to a proactive, process-driven internal service team.
Establish a reliable, automated, and audit-ready employee onboarding and offboarding program that works flawlessly across departments.
Drive process design, operational rigor, and security-minded systems thinking while developing a high-performing team.
OpenSesame is a trusted partner for Workforce Reinvention in the age of AI, delivering integrated software, curated content, and expert services. They are a remote-first company with a focus on learning and growth, fostering an inclusive and diverse culture.
Lead the strategy, execution, and continuous improvement of systems and processes for end-to-end network service delivery.
Oversee technology capabilities that translate network infrastructure into customer-facing services with a focus on automation and operational excellence.
Drive cross-functional collaboration to ensure seamless order-to-service delivery and proactive monitoring.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 1 million connections and 50+ years of experience, they foster a culture of innovation and excellence.
Lead and mentor Revenue Cycle Informatics staff, overseeing daily support and project coordination for EHR-related initiatives.
Collaborate with departments to implement process improvements, training, and system enhancements for revenue cycle and electronic health record.
Provide end-user support and education, manage service tickets, and ensure efficient use of EHR applications.
UnityPoint Health is a healthcare system providing services across Iowa, Illinois, and Wisconsin. They are recognized as a Top 150 Place to Work in Healthcare, with a culture focused on belonging and employee support.
Oversee daily team operations, manage workload distribution, and serve as an escalation point for complex client issues.
Coach team members through monthly 1-on-1 sessions, conduct root cause analysis, and foster accountability.
Maintain service board hygiene, review completed work, and attend weekly leadership meetings.
Intelligent Technical Solutions is an IT services company providing managed support and cybersecurity. They emphasize a culture of core values, leadership behaviors, and a customer-first mindset, with a team-based environment.