Lead global service desk and HQ support operations ensuring high-quality IT support.
Oversee incident, request, and escalation management to meet service levels.
Drive continuous improvement, automation, and user experience initiatives.
Pluxee shapes the world of employee benefits and engagement by creating personalized and sustainable employee experiences. They employ 5,000 experts across 29 countries, fostering an inclusive culture where diversity is valued.
Lead the global IT/OT strategy and convergence across data center infrastructure, driving reliability, scalability, and security.
Oversee mission-critical systems including DCIM, BMS, and EMS to ensure high availability and performance.
Develop and enforce security frameworks and compliance across multiple geographies.
Rubix designs and delivers end-to-end AI data center infrastructure, from site origination to long-term operations. As part of the Submer Group, the company is a fast-growing scale-up with a mission to make a positive impact.
Lead the growth, development, and delivery of 3Cloud's Digital Workplace capability, including M365, Copilot, and endpoint management.
Build and scale the practice by defining strategy, developing offerings, and driving revenue growth with Microsoft and Cognizant partnerships.
Provide executive oversight for complex engagements, ensuring quality, security, adoption, and measurable business outcomes.
3Cloud is a cloud services company that helps organizations modernize their digital workplace through Microsoft 365, Copilot, and collaboration solutions. They foster a culture of experimentation, direct feedback, and accountability, with a focus on client success and team growth.
Lead and manage a technical support team for Microsoft 365 solutions.
Drive operational excellence, productivity, and team performance.
Provide coaching, mentoring, and process optimization in a remote environment.
Our partner company provides technical support and IT services for Microsoft 365 solutions. They emphasize a collaborative, performance-driven work culture and offer remote work opportunities.
Define Counterpart Health’s interoperability strategy across the industry, positioning us as early adopters and change makers.
Represent Counterpart Health externally with standards bodies, vendors, and policy stakeholders.
Lead and manage a team of interoperability engineers to turn strategy into real capabilities.
Counterpart Health is transforming healthcare with its primary care tool, Counterpart Assistant, supporting physicians to improve patient outcomes at lower cost. As a subsidiary of Clover Health, it has an exceptional team of value-based care and technology experts and fosters a remote-first, inclusive culture.
Lead digital application strategies to improve patient outcomes and operational performance.
Oversee implementation, integration, and support of applications like Epic Ambulatory and Healthy Planet.
Manage budgets, vendor relationships, and ensure compliance with healthcare regulations like HIPAA.
Emory Healthcare is a leading healthcare system affiliated with Emory University, focused on providing comprehensive medical care and improving patient outcomes. It employs over 24,000 people and fosters a culture of support, ongoing mentorship, and leadership development.
Serve as Incident Commander across all severities, orchestrating response and enforcing company-wide standards.
Drive quality and accuracy in incident data, lead cross-org projects, and influence incident response practices.
Bring curiosity to every incident and retrospective, ensuring continuous improvement and stakeholder communication.
Twilio is shaping the future of communications with innovative solutions for hundreds of thousands of businesses and millions of developers worldwide. The company is remote-first, with a strong culture of connection and global inclusion, and empowers employees to make a global impact.
Shape and advise senior stakeholders on ESM/ITSM strategy, architecture, and transformation roadmaps.
Lead and oversee the delivery of complex projects, ensuring alignment with best practices and client needs.
Develop and mentor team members, fostering a high-performance culture and driving consulting excellence.
Valiantys is a consulting firm specializing in enterprise service management, Atlassian solutions, and engineering productivity. They have an international and multicultural team focused on transformation and collaboration.
Lead the administration and optimization of Revenue Cycle Management (RCM) applications to ensure stable and efficient system operations.
Serve as primary liaison between business teams and third-party vendors to coordinate issue resolution and system enhancements.
Manage team workloads, establish escalation protocols, and ensure performance aligns with SLAs and KPIs.
Partner Company is a healthcare technology organization focusing on revenue cycle management. They foster a collaborative, team-oriented culture with a commitment to innovation and continuous improvement, though company size is not specified.
Lead strategic NetSuite initiatives and act as a trusted advisor for clients.
Architect, design, and implement complex NetSuite solutions to drive business outcomes.
Mentor junior consultants and drive innovation within the consulting practice.
The partner company is a technology consulting firm specializing in NetSuite and ERP solutions. It fosters a supportive and inclusive culture with a focus on collaboration and innovation.