Corporate datacenters and regional offices LAN/WAN network services development and support. Corporate wireless network (Wi-Fi) services development and support. Network equipment and services troubleshooting/monitoring. NetOps documentation/processes/procedures/knowledge base management.
Job listings
This role is to join the global IT team, ensuring employees have the technical support and resources they need. Focusing on providing Tier 1 and Tier 2 helpdesk support, the IT Engineer manages IT operations, and contributes to enterprise system improvements. The working hours of this role will bridge the US and APAC time zones, e.g. 5AM - 2PM local Philippine time.
You will understand customer technical environments, gather insights, and map architecture solutions to business outcomes. You will act as the voice of the customer, driving feedback and identifying gaps. As a key element within the Rackspace support infrastructure, you will provide high-level technical support to customers, applying problem-solving techniques and suggesting alternatives to enhance the stability and security of customer solutions.
Seeking an experienced Mainframe z/OS Systems Programmer to play a key role within a high-impact technical services team. Work involves system administration in support of agency mainframe applications and supporting infrastructure; and coordinate day-to-day system administration functions. Routine system administration functions include security and performance monitoring and system maintenance.
As the Senior Telecom Engineer, you will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions, serving as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure, impacting millions of users worldwide.
$120,000–$130,000
USD/year
As an IT Network Engineer, you will be a key player in designing, implementing, and managing network systems, ensuring seamless connectivity and optimal performance for all employees and operations. You'll translate business needs into technical solutions and continually improve the network architecture to support evolving goals.