Manage and configure EAM application modules, user access, security groups to align with business policies.
Oversee the accuracy, integrity, and standardization of master data.
Design, test, and implement automated workflows, service requests, and maintenance work order processes.
AECOM delivers a better world by improving commutes, providing access to clean water, and transforming skylines. They are a global infrastructure consulting firm with over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals.
Provide first-level technical support for hardware, software, and IT systems issues.
Monitor and manage incoming tickets through the ticketing system.
Ensure accurate documentation and timely follow-up on all support issues.
Teamwork is a fast-growing company with a global reach, specializing in digital transformation across management consulting, SAP business solutions, data analytics, and technology platforms. They are a North America-based team of more than 100 experts valuing diversity, continuous learning, and remote work flexibility.
Provide advanced technical support for desktop systems, applications, and peripherals.
Diagnose and troubleshoot hardware and software problems, implementing effective solutions.
Assist end-users with technical queries, providing clear guidance and support.
Outpost creates stunning visual effects for film and episodic projects. They believe in making people matter and building a creative environment where everyone feels valued and respected. The company is ambitious and growing quickly, focusing on nurturing personal connections and celebrating collective successes.
Demonstrate knowledge of Epic implementations, upgrades, and optimizations.
Plan, design, test, implement and support the needs of Epic EHR.
Serve as subject matter expert in assigned applications and provide counsel.
Baker Tilly is a leading advisory, tax, and assurance firm, providing clients with coast-to-coast and global advantages. They operate in major U.S. regions and global financial centers, with 43,000 professionals worldwide and a combined revenue of $5.2 billion.
Supports Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness.
Contributes to the development and refinement of standardized testing methodologies and workflow validation frameworks.
Translates technical findings into structured insights and recommendations for program leadership.
GovCIO is a company that transforms government IT, delivering innovative IT services and solutions. They foster a collaborative team environment and invest in their people, prioritizing continuous enhancement of the employee experience.
Provide escalated technical support for complex issues impacting end users, applications, and infrastructure services.
Support daily IT support desk operations by using Fresh Service or Assyst and cloud-based services.
Assist in the design, execution, and maintenance of user provisioning and de-provisioning workflows.
Stratus is the market leader in brand implementation and maintenance, they transform how national brands connect with their customers. Every employee is a stakeholder in Stratus' success and the environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Provide installation and technical support for complex Snap-on products.
Troubleshoot, document, and train internal and external customers.
Make recommendations to improve and enhance products.
Snap-on is known for the quality of their products, but it is the passion and character of their people that make the company a global leader. With diverse talents and a deep pride in the Snap-on family of brands, they drive innovation and create value.
Provide support to users experiencing product issues or seeking assistance.
Troubleshoot software and platform-related problems reported by users.
Document issues and resolutions within the product support ticketing system.
Equip is a virtual, evidence-based eating disorder treatment program that ensures everyone can access treatment. Since 2019, they have been a fully virtual company with a highly-engaged, passionate, and diverse team.
Intelligent Technical Solutions is a dynamic and growing company. It seems they value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.