Under general supervision, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable clinical business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment , medical device capacity and limitation s .

Oversee and enhance the organization's training and development initiatives by configuring, maintaining, and managing all aspects of the LMS. Responsible for user accounts, permissions, and system updates, also assisting with troubleshooting technical issues.

In this role, the Senior Business Applications Analyst formulates and defines systems scope and objectives based on user needs and understanding of business systems and industry requirements. They design, build, and test applications, analyze business needs, troubleshoot issues, and mentor less-experienced analysts, working at the highest technical level.

The Application Support Analyst will assist customers to effectively utilize Elite 3E software to meet their firm’s business objectives. The role provides Application Support for Elite’s 3E product in a project-based environment focusing on accounting. This position will support EMEA Business Hours covering a 5-day working week including one Saturday or Sunday.

Play a critical role in ensuring the success of our clients by providing technical guidance, leveraging your deep knowledge of SpryPoint applications to help customers maximize the value they receive from our products, drive adoption, and build strong, long-lasting relationships.

We are seeking a dedicated and detail-oriented L1 Technician to join our IT support team to provide first-level technical support to end-users, ensuring timely resolution of hardware and software issues. Responsibilities include troubleshooting, installing, and documenting support requests.

Maintains smooth operation of multi-user computer systems, coordinating with network engineers. Monitors system resources to maintain operating efficiency and performs systems security administration functions, including creating user profiles & accounts. Makes recommendations to purchase hardware/software and coordinates installation/backup recovery. Requires 5-7 years' experience and a BA/BS degree or equivalent.

As a Technical Support Specialist, link clients to all company departments, working within the U.S. time zone. Focus on Braiins OS and Manager, use Ubuntu and Linux command line, and navigate API setups. Contribute to knowledgebases, help clients install and troubleshoot, and engage with industry players, relaying feedback to product teams.

The Senior Storage admin is responsible for managing and maintaining data storage infrastructure, ensuring data availability, security and performance. Operate, maintain, manage, tune, configure, troubleshoot, and patch SAN. Upgrade all Storage Area Network (SAN)/Network Attached Storage (NAS) hardware, software and tools.

As a Level 1 Support Analyst, you’ll be the first point of contact for clients needing technical support, handling first level requests efficiently and professionally. You’ll also escalate issues to senior team members when needed, ensuring prompt resolution.