Provide technical support to clinical facilities, healthcare providers, and internal staff.
Resolve technical issues related to software, hardware, and systems.
Collaborate with departments to deliver world-class support services and ensure customer satisfaction.
Skilled Wound Care provides technical support to clinical facilities, healthcare providers, and internal staff. They are dedicated to providing exceptional technical support to clinical facilities, healthcare providers, and internal staff.
Serve as the escalation point for advanced technical issues, including those involving ERP integrations, APIs, middleware, and custom configurations.
Perform in-depth log analysis, error tracing, and root cause analysis using tools such as Jira, Salesforce, and internal monitoring platforms.
Work closely with Product, Engineering, and QA to validate software releases, escalate bugs, and ensure product enhancements align with customer needs.
Versapay turns accounts receivable (AR) into a competitive advantage by removing friction, unlocking working capital, and accelerating momentum. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Provide Tier 1 technical support to corporate, distribution, and retail store associates for basic software and hardware troubleshooting
Demonstrate qualities representative of A&F’s unique culture with a strong appreciation for customer service
Troubleshoot problems to resolution or escalate when necessary, and document incidents within the incident management system
Abercrombie & Fitch is a global, digitally led omnichannel specialty retailer of apparel and accessories. The company operates a family of brands and over 750 stores across North America, Europe, Asia and the Middle East and is committed to putting their people first.
Travel to assigned Army bases across the U.S. to deploy and support VMware VCF environments
Analyze existing infrastructure and collaborate with the team to develop optimized deployment plans
Install, configure, and maintain VMware systems, ensuring stability, scalability, and high performance
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Provide front-line support to users, troubleshooting technical issues and providing solutions
Perform server administration for physical and virtual server OS, including configuration, maintenance, and monitoring
Install, update, and patch operating systems and vendor software, ensuring system security and reliability
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Configure & Maintain Clinical Systems, including installing, upgrading, and tuning LIS and similar systems.
Develop and maintain simple scripts (e.g., Python, PowerShell, Low/No-code solutions) to automate data flows.
Respond to Tier 2/3 incidents, diagnose system issues, and coordinate with vendors or internal engineering to resolve defects.
Care Access aims to improve the future of health for everyone. They achieve this through research locations, mobile clinics, and clinicians globally, delivering research and health services to underserved communities.
Provide full lifecycle Operations & Maintenance (O&M) support for all systems, ensuring availability, stability, security, and performance.
Perform daily system health checks across all environments, verifying application services, web services, job services, connectivity, and operational readiness.
Monitor, maintain, and optimize Azure-based servers, Windows servers, and hosted application environments, ensuring system uptime, performance, and capacity stability
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.
Be the first line of support AssemblyAI's customers.
Serve as the "product expert".
Be the liaison between the customer and our engineering teams.
AssemblyAI is at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding. They have over 200,000 developers and 5,000 paying customers and are a remote team of startup veterans and AI researchers looking to build one of the next great AI companies.
Lead the day-to-day operations, ensuring 24/7 availability and on-call coverage.
Act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents.
Oversee real-time monitoring and alerting for Voice, SMS, and Identity service quality, continuously improving detection, automation, and incident response.
Twilio is shaping the future of communications from homes, delivering solutions to businesses and empowering developers worldwide to craft personalized customer experiences. They have a strong remote-first culture of connection and global inclusion.
Provide directions in technical and non-technical terms to solve customer issues.
Take ownership of customer issues, including troubleshooting and escalation.
Work with client resources to understand their data security risks and threats.
Jobgether is a platform helping candidates find the right job with AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.