Perform on-site installation, diagnosis, troubleshooting, and repair of complex equipment and systems.
Engage with customers to understand their workflows and tailor service offerings including training and upgrades.
Enhance account profitability through efficient service execution and identifying revenue opportunities.
PerkinElmer is a scientific solutions provider with over 80 years of experience, innovating for a healthier world. They are a global team of over 5,000 employees dedicated to supporting commercial, government, academic, and healthcare customers.
Perform hands-on configuration, deployment, tuning, and sustainment of enterprise monitoring solutions in a secured environment.
Develop dashboards, alerts, and automation using Splunk SOAR and Ansible, and support integration testing and production rollout.
Collaborate with cross-functional teams to translate monitoring requirements into scalable technical solutions and troubleshoot platform issues.
Makpar is a comprehensive professional and technical solutions provider for the Federal government, specializing in cloud engineering, data management, cybersecurity, and emerging technologies. The company has a connected and engaged workforce dedicated to delivering mission success and accelerating access to citizen services.
Travel extensively to deploy and install infrastructure and end-user equipment at remote CBP sites.
Coordinate with network engineers, cloud teams, and site personnel to ensure equipment is working and documented.
Make independent decisions on-site when the plan does not match reality, and ensure the site is left operational.
Agile Defense provides adaptive innovation and advanced technologies to support national security missions. The company values a culture of happiness, helpfulness, honesty, humility, hunger, and hustle, prioritizing employees as family members.
Handle 1st and 2nd line support cases across the full product range via phone, email, and ticket.
Work closely with the support team to maintain response times and escalate complex issues.
Diagnose and resolve configuration and data issues, including running SQL queries when needed.
CIM Software builds manufacturing and ERP software used by manufacturers across the UK and beyond. Acquired by Everfield in 2025, it maintains a close-knit, hands-on culture while benefiting from the backing of a larger group.
Install and support digital products for capturing, archiving, and sharing clinical video and data.
Provide technical support and troubleshooting for Intuitive digital products.
Perform remote and on-site system installations and configurations.
Intuitive is a pioneer in robotic-assisted surgery, expanding the potential of physicians. With over 25 years of experience, we foster an inclusive and diverse team committed to making a difference.
Provide concierge-level technical and client support across Mercer Advisors' technology ecosystem.
Manage support requests through ticketing systems, configure user access, and resolve system issues.
Collaborate with product, engineering, and operations teams to enhance systems and document processes.
Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, tax, estate, and insurance services. They serve over 42,800 families across the U.S., with a culture that values flexibility, diversity, and exceptional talent.
Provide remote technical support and manage IT infrastructure including cloud services, hardware, and networks for a globally distributed engineering team.
Administer Microsoft 365 services, user accounts, software licenses, and ensure compliance with internal IT policies and security measures.
Collaborate with departments to implement modern IT solutions, monitor network performance, and maintain documentation for systems and procedures.
Ehvert Mission Critical, a business unit within Salas O'Brien, specializes in the design and construction management of data centers. The firm is part of a 4,000-person engineering and professional services company with over 100 offices across North America, recognized for delivering innovative engineering solutions for mission-critical facilities.
Support and enhance enterprise technology solutions, troubleshooting issues and recommending improvements.
Collaborate with IT teams and stakeholders to evaluate technology performance and ensure quality and security standards.
Contribute to modernization by evaluating emerging technologies and performing application and infrastructure testing.
Our partner is a mission-driven financial services environment that supports greater financial access, choice, and opportunity. They are a collaborative, inclusive, and forward-thinking team focused on innovation and professional growth.
Provision and manage employee devices, identities, and access across Windows and Mac environments.
Troubleshoot and resolve technical issues from account access to backend disruptions for clinical tools.
Maintain VPN, remote access, and internal systems while documenting processes and coordinating with engineering.
Welby Health is a San Diego-based healthcare organization focused on transforming complex condition management through integrated care coordination and data-driven insights. It is a growing company that partners with physicians and health systems to deliver scalable solutions.