As an IT Engineer at Masabi, you’ll play an important role in making sure our people have the tools and support they need to do their best work, wherever they’re based. You’ll respond to a wide variety of IT requests, partnering closely with teams like Finance and PeopleOps to keep things running smoothly. Whether you're resolving technical issues or helping to improve internal processes, your collaborative approach will contribute to a secure, reliable, and supportive technology environment that enables everyone to thrive.

The Senior Systems Engineer is a global technical & customer service role that provides L3 Microsoft 365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company’s Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in: Power Platform and Power Shell scripting.

As an Integration Consultant, you realize customer-specific requirements in projects and support by designing and developing integrations with different middleware solutions. You will work independently as well as in a team on solutions for customers on-site and remotely and are in close contact with a team of about 40 international developers. You implement, extend, and document various integration scenarios and accompany SAP and integration projects in all phases of software development.

As part of the Production Engineering team, you will administer and maintain customer-facing SaaS infrastructure including services running in both public cloud and datacentre environments. You will provide support, troubleshooting, and management expertise for our growing application platforms while working closely with developers, DBAs, and other internal teams to ensure that the system is stable, secure and scaling to meet demand.

The primary responsibilities for this role include ensuring optimal service availability and performance, as well as efficiently identifying, categorizing, and resolving application, network, and system issues. The candidate will also be responsible for clearly communicating changes, upgrades, improvements, and integrations company-wide. Additionally, they will provide effective assistance.

The Technology Manager – Salesforce at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. This position is for a self-driven technology fanatic who consistently tinkers, tweaks, learns and improves. The ideal candidate thrives in a fast-paced, technology-centric environment, enjoys challenges with new technologies (Cloud and Mobile), streamlines traditional operations, manages multiple initiatives and takes pride in enabling process with technology.

The ServiceNow consultant will work under direct supervision, assessing customer requirements, functional and technical design, ITSM/HRSD/ CSM build, configuration and unit testing, as well as driving the production deployment. They will also make recommendations for integrations, developments and enhancements, leveraging ServiceNow deployments and reducing operational efforts and costs.

The position serves as a reporting developer for the State of Maine’s PRISM project, a Workday-based application. The State of Maine’s PRISM project is a statewide effort in the final stages of implementation and requires a talented resource to develop and modify reports to meet operational requirements. The developer will work with the Reporting Lead and Reporting BA to prioritize reports and troubleshoot report-related issues.

You will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging as a Level 3 support specialist. You will be relentless in the pursuit of problem solving and will exhaust all possible troubleshooting avenues available to you until the issue is resolved.

Senior technical expert responsibility for design and implementation of an assigned technology. Focus is mainly on ordering and provisioning of software, hardware, and virtual IT assets. Consult and support the teams in designing solutions for complex demands, describe the solution context and solution intent, analyze technical trade-offs, determine the primary components and subsystems, take part in defining and communicating a shared vision for our environment.