Lead AI-powered support and automation operations in Member Services.
Oversee AI agent performance, governance, and continuous improvement.
Partner with Product, Engineering, and Operations to scale solutions.
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.
Oversee process documentation, implementation, and continuous optimization
Manage and improve SDLC efficiency, quality, and performance
Ensure client satisfaction across cost, budget, timelines, and quality metrics
WhiteTech provides white-label and SaaS solutions for financial businesses, including EMI, PSP, e-commerce, and open banking platforms. We are a remote-first technology company with a values-driven culture and a friendly, supportive work environment.
Manage all aspects of the federal financial management program, including project plans, staff, and subject matter experts.
Perform and oversee accounting research and the development of accounting policies, procedures, and process documentation.
Lead executive-level meetings and design financial dashboards, presentation templates, and training.
Trilogy Federal provides consulting solutions for financial management, healthcare, and government clients. The company emphasizes a collaborative, client-first culture and rapid implementation of pragmatic solutions.
Own the strategy, goals, and operating plan for all three Financial Products teams, aligning to company objectives and growth targets.
Drive customer onboarding, enablement, adoption, and spend growth across segments while improving operational efficiency and satisfaction.
Lead, coach, and develop managers and individual contributors, building a performance culture and scalable processes.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Serving nearly 100,000 customers from Fortune 500 enterprises to small businesses, the company provides an AI-driven platform that unifies safety, operations, and finance.
Act as internal and external point-of-contact for program operations.
Manage program scope, risks, and change requests to ensure success.
Develop and maintain detailed project documentation and workflows.
Wpromote is a digital marketing agency that pushes the boundaries of what's possible in marketing. They prioritize work-life balance and inclusivity, supporting employees at every stage of their careers.
Lead the operational performance and continuous improvement of deployed AI support experiences and automation workflows.
Build and scale the Automated Operations capability, including governance, standards, and team development.
Partner with cross-functional teams to deliver measurable business outcomes and improve member and team member experiences.
HealthEquity empowers healthcare consumers by providing health savings accounts and related financial solutions. We are a mission-driven organization that values innovation, inclusion, and the personal growth of our team members.
Provide leadership and oversight for day-to-day operational activities across assigned programs and projects.
Coordinate personnel, schedules, resources, and priorities across technical and operational teams.
Support leadership decision-making through briefings, reports, and assessments.
Lynker Corporation provides innovative solutions in weather and climate science, leveraging technology and scientific expertise for operational weather forecasts. It is a growing, employee-owned business with a team-oriented culture and a focus on professional, scientific, and technical services.
Oversee enterprise workforce management strategy, including demand forecasting, scheduling, and real-time performance management.
Lead multidisciplinary teams and establish scalable workforce planning frameworks using advanced analytics.
Drive cross-functional alignment with operations, sales, finance, HR, and technology to optimize staffing and service quality.
A partner company of Jobgether, this organization specializes in customer-facing and contact center operations, seeking a strategic leader for workforce management. It fosters a remote-first, inclusive culture with a focus on professional growth, innovation, and work-life flexibility.