Lead and develop a team of fraud analysts, managing performance and serving as an escalation expert for complex attacks.
Own and improve investigation standards, playbooks, and tools for incident response, case review, and rule design.
Partner with Data Science, Product, and Engineering to turn fraud findings into scalable model and product improvements.
Signifyd helps merchants grow confidently by providing fraud prevention and frictionless shopping experiences, protecting revenue and customers. With thousands of merchants across 100+ countries and billions of transactions processed securely each year, the company is purpose-driven and values empathy, creativity, and collaboration.
Lead and develop a team of functional leads across Workforce Management and Quality Assurance.
Own the end-to-end vendor lifecycle, contract structuring, and performance management.
Set the automation roadmap for Service Delivery, forecasting mixed human and automated capacity.
Scan.com is building America's national imaging network, connecting patients, providers, and payers to faster diagnostic imaging. The company has raised over $200m, reached profitability, and is growing 100% year on year with a culture of speed and ownership.
Lead a high-performing team to deliver seamless product launches and operational changes across a provider network.
Collaborate with Product, Engineering, Clinical, and Business teams to turn clinical priorities into scalable implementation strategies.
Drive process optimization, change management, and adoption metrics for reliable feature introductions.
This digital health company focuses on improving access to high-quality mental healthcare through technology-enabled solutions. It is a growing organization with a collaborative culture that values innovation, clinical integration, and operational excellence.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Define research processes and standards at Mercury.
Own the customer research panel, from databases to recruitment and outreach.
Run daily research operations, including scheduling, incentives, and consent.
Mercury is a fintech company providing banking services to businesses, with banking services offered through partner banks. It is a scaling organization that values democratized customer research across product, design, and marketing.
Lead the operational transformation of a product organization scaling a localized Connected TV advertising platform.
Manage and develop a team of product managers while partnering with engineering, design, go-to-market, and customer success teams.
Establish scalable processes for planning, delivery, measurement, and support across multiple squads.
They build a technology platform for localized Connected TV advertising. They are a growing, remote-first product-led organization focused on operational excellence.
Own and build the operational layer across revenue operations, contracts, partner administration, people ops, and systems from scratch.
Initially perform each function hands-on, then document and hire an Operations Associate to take over.
Work closely with the CEO to scale processes and eventually influence company decisions.
Whippy is a communication, automation, and AI agent platform for businesses to manage calls, texts, and email in a shared inbox with AI agents and automation. It is bootstrapped, profitable, and growing fast with over 1,000 customers worldwide.
Set and own the strategic direction and roadmap for both Implementation and Learning, grounded in data.
Manage and develop your team of implementation specialists and learning content specialists.
Direct execution of Implementation and Learning, designing programs that scale and flex with evolving technology.
Campminder builds software for summer camps, enabling meaningful experiences for kids. With 20+ years of experience, they are stable, profitable, and have a loyal customer base, employing over 100 team members.
Lead Clinical Trial Liaison performance, development planning, and quality delivery across EMEA.
Oversee vendor-provided staff, implement standardised feasibility and site selection processes, and build investigator relationships.
Report monthly metrics, escalations, and best practices while retaining a 15% liaison workload.
Regeneron is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. Founded and led for over 30 years by physician-scientists, the company has a culture of innovation and has been recognized as a Great Place to Work.
Own Enveritas' India operations end-to-end: field teams, budgets, and senior relationships.
Support country leads in Indonesia and PNG on planning, logistics, and data quality.
Manage teams, represent Enveritas to stakeholders, and shape regional strategy.
Enveritas is a sustainability verification organization working with coffee and cocoa growers to end poverty and ensure sustainable supply chains. It operates across Asia and other regions, with a fast-paced, multicultural, remote-first team culture.