Remote Operations management Jobs · Process Improvement

Job listings

  • Design and implement standardized onboarding, training, certification programs for CDL drivers and attendants.
  • Ensure consistent compliance with FMCSA, DOT, and state-specific transportation requirements.
  • Identify and address process gaps across hiring, onboarding, training, and compliance; design scalable solutions.

Zūm is transforming the school transportation industry with technology-driven solutions, managing district systems and developing SaaS offerings. They are backed by industry leaders such as Sequoia Capital and SoftBank and have been recognized as a CNBC 50 disruptor and Financial Times 500 fastest-growing company.

$118,394–$150,242/yr
US 16w maternity

  • Drive initiatives that improve Gravie Care’s operational performance and enhance the member and provider experience.
  • Identify, prioritize, and size high-impact opportunities using a structured, data-driven approach.
  • Design and implement practical systems, process and operational enhancements to optimize efficiency and service delivery.

Gravie creates health benefits that actually benefit small and midsize businesses and their employees. The company's innovative benefit solutions and services are developed and delivered by a diverse group of unique people in a non-hierarchical, merit-driven, fast-paced environment.

  • Lead complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
  • Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
  • Develop and monitor key performance indicators (KPIs) and operational metrics to track progress and inform strategic decision-making.

Instructure believes in empowering people to grow and succeed by creating intuitive products for learning and personal development. They facilitate meaningful relationships and inspire people in education and careers, offering opportunities for smart, creative individuals to create awesome solutions.

  • Own the end-to-end performance of Ro’s onshore Member Experience organization.
  • Lead, coach, and develop frontline leadership, setting clear expectations for performance.
  • Establish and evolve the operating model for Ro’s internal care organization.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services, employing a vertically integrated platform to provide an end-to-end healthcare experience.

  • Collaborate across the organization to improve operations.
  • Implement policies and procedures to improve business operations.
  • Track infrastructure improvement projects to meet cost savings goals.

Columbia General is a company that appears to value innovation and streamlined processes. While the exact size and culture are not specified, the job posting emphasizes collaboration, continuous improvement, and valuing employee contributions, suggesting a results-oriented environment.

  • Own support performance across service level and customer satisfaction.
  • Partner with Product and Operations to reduce contact drivers.
  • Lead, coach, and develop Team Leads, Tier 2, QA, and frontline teams.

Muvr is building the future of on-demand logistics and moving services. Their platform connects customers with trusted drivers and crews to deliver large items quickly and reliably.

  • Own delivery performance across the India team, ensuring high quality standards.
  • Drive resource planning and forecasting in partnership with global leaders.
  • Lead the deployment of standard solutions and support the development of new ones.

Neara is creating engineering-grade, physics-enabled digital twins of electricity grids using advanced machine learning. They empower utilities to pinpoint risks and build a more resilient global energy future with a team of brilliant minds who are making a tangible difference.

$81,365–$108,487/yr

  • Manage insurance product projects to build and launch new project features.
  • Create, document, and improve insurance product processes to support Gravie products.
  • Configure and own documentation creation and management process for our plan portfolio.

Gravie aims to create health benefits for small and midsize businesses and their employees. It is composed of a diverse group of unique people that encourages you to be your authentic self.

$59,944–$75,730/yr

  • Coach and support a team of up to 7 Team Managers.
  • Make critical, real-time operational decisions.
  • Take full ownership of your operation's performance.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards. They are creating magical moments for their customers!

US 4w PTO 12w maternity

  • Own end-to-end contract lifecycle for extensive contract portfolio.
  • Partner directly with practices to ensure successful contract onboarding and ongoing compliance.
  • Act as the SME of the Explorer market with all relevant groups such as Payer Networks, SPP, Withdrawal, Legal, and Growth teams.

Aledade, a public benefit corporation, empowers independent primary care. Founded in 2014, they've become the largest network of independent primary care in the country, helping practices deliver better care and thrive in value-based care with a collaborative, inclusive, and remote-first culture.