Remote Operations management Jobs • Process Improvement

As a Staff Product Operations Manager, you'll be the operational backbone of our product team—enabling scale, improving product velocity, and serving as the connective tissue between engineering, product, design, support, forward deployed engineering and our GTM teams. You'll work closely with the Chief Product Officer, Chief Technology Officer, Product Management, Design, Engineering, and cross-functional stakeholders to reduce delivery friction and drive internal alignment.

This role drives patient enrollment and access through seamless navigation and insurance coordination. You’ll lead a team that supports prospective patients through intake and enrollment and ensure timely access to care by coordinating benefits and authorizations. As a key advocate for patients, you’ll work cross-functionally with clinical, administrative, and operational teams to streamline and continuously improve the journey to care.

Ready to revolutionize banking environments? We're seeking a dynamic Facility Manager to lead our retail branch operations and manage approximately 60-70 retail branches. As our facility management maestro, you'll oversee daily operations of cutting-edge financial service locations, mentor and inspire a high-performing site team, and drive innovation in Integrated Facilities Management. Create exceptional experiences for staff and customers. Join our team and transform how we manage our branch portfolio.

The Senior Director of Client Service Operations leads the teams powering Origami Risk’s Professional Services and Client Success organizations. This leader’s organization drives strategic internal initiatives, oversees data analysis & governance efforts, and champions colleague learning & enablement. This role is essential to boosting client service performance and achieving business goals by streamlining operations, enhancing processes, liaising across functions, and enabling operational innovation.

This role as EMEA Manager for our Customer Experience (CX) team will ensure that we are providing best-in-class support for MoonPay customers. You’ll oversee a regional team of high performing CX Support Agents and collaborate cross-functionally with other operational teams to ship initiatives that improve processes and the overall customer experience.

As Manager, EWX Operations, you’ll lead the team that powers the operational backbone of EWX—owning the processes, playbooks, and scaffolding that make our programs run at scale. You’ll oversee our coordinator/specialist team, partner on cross-functional program launches, and own the systems that help us go to market effectively—from change management and comms to measurement and reporting. You’ll also play a key role in how we tell our story.

Partner directly with our VP of Operations and help scale the systems, processes, and analytics that power our care delivery engine. You will be at the center of operations, collaborating across clinical, support, product, and engineering teams to drive efficiency, improve quality, and build infrastructure that supports exceptional patient care. You will have real ownership from day one, the autonomy to make things happen, and a clear path to grow into leadership.

This role will own operational excellence for Grow’s internal-facing functions: Clinical, Success, Credentialing, Onboarding, and Community. You’ll lead cross-functional initiatives, own complex HubSpot workflows and partner closely with internal operations leadership to drive performance and process improvement. You'll manage a team of people and processes while setting a high bar for what “great” looks like.