Answer, screen, and route incoming calls to the appropriate team member
Maintain regular communication with clients and respond to questions
Request and obtain medical records and billing statements from providers
The Ward Law Group is a firm where your work truly matters, serving the community with compassion and excellence. They foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes, with locations in Miami Lakes, Manhattan, and Orlando.
Store and organize documents, files and spreadsheets to track outreach contacts and follow-ups.
Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
Research and build a spreadsheet of referral sources for the personal injury practice: doctors' offices, chiropractors, and medical-adjacent businesses in United States.
Wing Assistant is the world’s first on-demand B2B concierge service, redefining the "Future of Work" by connecting innovative companies with top-tier global talent. At our core, they are a tech-enabled platform that combines a sophisticated software experience with elite human intelligence.
Run full intake and secure signed representation agreements
Handle 30–40 calls per shift (weekends)
Urrly uses AI to review every application against the same clear requirements for the role. They evaluate every candidate on job-related factors like skills, certifications, and experience—not on personal attributes.
Urrly helps members get the care they need by booking, confirming, and following up on appointments using AI. They ensure a more objective and equal opportunity hiring process for all.
Efficiently triage incoming phone calls with professional phone etiquette.
Provide support for call center staff and resolve issues promptly.
Effectively communicate issues and solutions to members and pharmacies.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Answer incoming patient calls promptly and professionally
Accurately register and update patient information in the system
Ensure all patient data is handled in compliance with HIPAA regulations
We are seeking an experienced Medical Receptionist to support a health practice.. The ideal candidate has prior hands-on experience in a medical setting, is HIPAA compliant, and is confident in handling patient interactions with accuracy and professionalism.
Conduct initial legal intakes and greet guests, clients, and potential leads.
Execute sales-oriented follow-ups and email contracts for legal representation.
Prepare, file, and manage legal documents, correspondence, and court pleadings.
They appear to be a growing team supporting a South Florida family law firm. The company seems to value empathetic communication and administrative excellence.
Maintain ongoing caseload of individuals to promote engagement and achievement of health goals.
Use relationship-based strategies to support members with social support navigation.
Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care - clinical, behavioral, and social - in partnership with community organizations. Their model empowers clinicians and care teams to provide compassionate, high-impact care and leverages AI and automation to reduce administrative burden.
Actively conduct outreach via phone, text, and email daily
Successfully complete >100 outbound calls a day
Maintain 92% or higher customer satisfaction score
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.
Handle inbound and outbound contacts in a courteous, timely, and professional manner
Ensure first call resolution through problems solving and effective call handling
Accurately document and process customer claims in appropriate systems
MCI is a tech-enabled business services company in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. They employ 10,000+ individuals and have been recognized as one of the fastest-growing companies.
Answer incoming calls promptly and professionally.
Conduct basic client intake by collecting caller information and case type.
Maintain accurate call logs and client notes in the firm's CRM.
They are a personal injury law firm specializing in serious injury cases. Their team includes attorneys, paralegals, and support staff committed to providing high-quality legal services.
Field customer inquiries, finding innovative ways to respond to questions, issues, and concerns.
Connect with customers via phone/email/chat/social media to resolve their questions or concerns.
Calmly attempt to resolve and de-escalate any issues.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 employees speaking over 300 languages, they focus on streamlining business in meaningful and sustainable ways, fostering inspired and passionate people.
Encode and verify billing entries using provided formats.
Maintain accurate billing logs and support documentation for financial processes.
Value Virtual Assistants is part of Bright Business Acceleration Inc., a Japanese-owned Filipino company that specializes in business management consulting. They offer strategic solutions and virtual assistance to help businesses worldwide improve operations and achieve growth.
Handle client intake processes and gather initial information.
Organize and maintain case files within Google Workspace.
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They aim to improve business efficiency and enhance service delivery through qualified contractors.
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Track each case from sign-up through litigation to resolution, ensuring deadlines and milestones are met.
Coordinate the ordering, tracking, and follow-up of medical records, ensuring all are received and in order.
Actively hold the attorney accountable by following up on deadlines, pushing next steps, and ensuring no case stalls.
Pleasant Law, PLLC is a plaintiff-side law firm focused on nursing home abuse and personal injury cases, focusing on providing justice and alleviating the suffering of those wronged by negligence and misconduct. The firm is known for its thoroughness in investigating every detail, from medical records to staff histories in nursing home cases, making them formidable advocates in and out of the courtroom.
Review client intake forms and supporting documentation.
Generate permit documentation using the company’s proprietary permit software.
Track permit submission progress and maintain documentation records.
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They focus on providing high-quality, task-specific services to improve business efficiency and support operational functions.
Handle warm inbound and warm outbound calls and contact new leads within 5 minutes of submission.
Follow call scripts to qualify interest and book appointments and conduct follow-ups with existing leads.
Schedule appointments accurately, confirm patient details, and log call outcomes in CRM systems.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia, offering a vibrant community and constant support.