Source Job

US

  • Handle consumer inquiries via phone and email regarding manufacturer policies and product information.
  • Collaborate with local customer facing departments as necessary to resolve consumer issues and maintain positive customer relationships.
  • Document all consumer interactions in systems designated by the company.

Communication Customer Service Microsoft Office Salesforce

20 jobs similar to Consumer Relations Specialist

Jobs ranked by similarity.

$11–$11/hr
Canada

  • Help and support family caregivers through quality conversations and customer service experiences.
  • Answer phones and assist customers with order placement, product questions and guidance, and returns.
  • Build customer relationships based on trust, kindness, and reliability.

Carewell is dedicated to providing the most trusted and reputable retail source for caregiving products. Our team is committed to being architects of our own success, striving to improve our teams, partnerships, and solutions to ensure impact and simplicity.

US

  • Answer incoming calls and assist customers, pharmacies, and doctor offices.
  • Research information in databases to resolve customer service issues
  • Maintain composure in escalated situations

Qualfon delivers engaging interactions and positive experiences. With a mission to help as many people as possible pursue their total vocation, they strive to be the partner of choice for their clients, creating ever-growing job opportunities.

US

  • Provide direct support to GE Appliances Owners with a focus on sales and service.
  • Provide product information, registration support, and service, parts, delivery, and dealer location inquiries.
  • Resolve owner issues through troubleshooting, sales, service, referrals and providing minor concessions.

GE Appliances, a Haier company, focuses on making "good things, for life" and is the fastest-growing appliance company in the U.S. They are powered by creators, thinkers and makers who believe anything is possible and value diversity, teamwork, innovation, and lean manufacturing.

US

  • Provides inbound Phone support to Copart Members.
  • Offers solutions that aid and facilitate a unique customer service experience.
  • Answers and places calls in a professional manner.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.

US

  • Perform basic qualification of leads and respond to their inquiries.
  • Conduct discovery calls to gather information on current systems and budget.
  • Prepare presentation materials and assist with solution demonstrations.

UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365 based solutions. They are seeking a Sales Coordinator who can support our sales and marketing activities, and values a work-from-home position.

US 3w PTO

  • Answer customer inquiries via email, chat, and phone, ensuring they feel supported and heard throughout their journey with us.
  • Become a product expert, guiding customers with confidence to help them maximize the value of Olly Olly’s tools and services.
  • Investigate and resolve product issues swiftly, collaborating with other teams when necessary and keeping customers informed with timely updates.

Olly Olly blends technology and real-world expertise to empower businesses across the U.S. They aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly.

US

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate

TP is a global, digital business services company that delivers advanced business services to help brands streamline their business. They have more than 500,000 employees and are passionate about supporting their communities, clients, and the environment.

US

  • Field customer inquiries and find innovative ways to respond to varying questions.
  • Provide excellent customer service through active listening.
  • Work with confidential customer information and treat it sensitively.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired and passionate people speaking more than 300 languages, their global scale and local presence allows them to support their communities, clients, and the environment.

US 3w PTO

  • Provides friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence.
  • Cross-sells Credit Union products and services.
  • Supports a sales and service environment focused on the credit union’s mission, vision and core values.

Grow Financial Federal Credit Union provides financial services to its members. They have 600 team members and are dedicated to a diverse, collaborative culture where you can grow personally and professionally.

$21–$23/hr
US

  • Respond to customer support issues and resolve them per SLAs.
  • Work cross-functionally to resolve issues promptly.
  • Guide customers on product benefits and enhancements.

Wayvia helps the world’s top brands stay ahead using AI, data, and innovation to shape the future of commerce. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next; they connect with their shoppers in ways that are relevant, respectful, and real.

US

  • Provide accurate information on health plan benefits, eligibility, and claims.
  • Handle inbound/outbound calls and respond to email inquiries.
  • Deliver an exceptional customer service experience to members and providers.

Evry Health's mission is to bring humanity to health insurance. Their high-technology health plans expand benefits, increase access and transparency, and feature a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL).

$51,900–$75,800/yr
US

  • Qualify leads and set appointments for Field Sales Reps.
  • Support sales representatives at events and tradeshows.
  • Learn to sell Orascoptic’s product line of custom loupes and headlights.

Orascoptic is dedicated to providing innovative visualization solutions that enable clinicians to deliver superior patient care. As part of Envista, a global family of 30+ trusted dental brands, they empower dental professionals with industry-leading consumables, solutions, technology, and services.

Global

  • Interact with customers, providing service information and intake.
  • Triage reported issues to advise service technicians.
  • Document issues in the ticketing system and communicate via various channels.

Hikinex is dedicated to ensuring customers receive exceptional service. They likely have a customer-focused culture.

Global

  • Make outbound calls to tenants to schedule health and safety inspections.
  • Coordinate inspection appointments between landlords, tenants, and service providers.
  • Maintain accurate records of tenant communications and appointment confirmations.

20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to improve business efficiency and enhance service delivery through qualified contractors providing task-specific services.

US

  • Utilize systems to create work orders for field operations based off of orders provided from channel partners.
  • Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders.
  • Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging.

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years of experience, Cardinal Health employs a diverse group of individuals.

India

  • Reply to customer inquiries via supported communication channels
  • Identify, replicate, and report validated product issues to the R&D team
  • Provide outstanding service to our customers via prompt and value-adding interactions over phone, email and chat

Cision empowers individuals to make an impact, valuing voices and ideas. They are a global team that champions curiosity, collaboration, and innovation, driving meaningful contributions to brands.

US

  • Support providers and patients by managing administrative tasks.
  • Ensure compliance, coordination, and continuity of care.
  • Manage documentation related to tele-mental health services.

Valera Health is at the forefront of tele-mental health, committed to delivering compassionate mental health care that is accessible and affordable. The company employs a comprehensive care approach, combining therapy and medication management with overall wellness promotion to ensure patients are supported.

$71,000–$87,000/yr
US

  • Generate new and repeat sales by providing product and technical information.
  • Determine customer requirements and recommend specific products and solutions.
  • Accurately process customer transactions, including orders, quotes, or returns.

Trace3 provides technology solutions and consulting services. They have over 1,200 employees and a startup culture with a scalable business.

$40,000–$50,000/yr
US

  • Talk to business owners all day, gathering information on their operations.
  • Capture information with precision, maintaining accuracy while keeping the conversation flowing.
  • Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

12w maternity

  • Provide ongoing support to a portfolio of standard customers, serving as a consistent point of contact to help customers adopt core product features and achieve early success.
  • Execute proactive, scalable customer engagement programs, including scheduled check-ins, adoption reminders, webinars, group trainings, and mass email campaigns in partnership with the Customer Education team.
  • Monitor customer health indicators, usage trends, and engagement signals to identify customers who may need additional outreach or support.

Forma's flexible benefits software helps companies offer competitive benefits packages. They have helped hundreds of the world’s most admired companies design and support flexible, inclusive benefits programs for nearly a million employees.