Source Job

• Own and resolve complex IT Infrastructure incidents, acting as an escalation point for IT Support.
• Administer and improve core internal platforms including Okta, Atlassian, Google Workspace and others.
• Design and implement automations for onboarding, offboarding, access and device management.

Typeform is a form builder that helps over 150,000 businesses collect data with forms, surveys, and quizzes. They foster strong bonds grounded in respect, transparency, and trust and move as one team, empowering our collective efforts by valuing each individual’s unique perspective.

• Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
• Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
• Execute and improve user lifecycle workflows (onboarding, offboarding, access management)

Typeform is a refreshingly different form builder, helping over 150,000 businesses collect data with engaging forms, surveys, and quizzes. They drive 500 million responses annually and integrate with tools like Slack and Hubspot, valuing individual perspectives within a unified team.

• Support staff via Slack and JIRA, troubleshooting complex issues.
• Administer identity, access, and endpoint services such as Okta and Active Directory.
• Contribute to IT projects including new tool implementations and platform migrations.

Grant Street Group provides SaaS in fields such as electronic payments, auctions, and tax collection and billing. They reward teamwork, professional excellence, and individual responsibility and offer a technology-rich work environment.

• Own and deliver a seamless global IT onboarding experience including leading IT orientation and ensuring timely equipment provisioning for all new hires
• Manage global equipment logistics end-to-end, including vendor coordination (e.g., Firstbase), asset tracking, shipping, and recovery across regions
• Administer and support core IT systems including Google Workspace, Okta, Slack, MDM tools (Intune/Iru), and ITSM platforms (Jira Service Management)

Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors.

• Own day-to-day IT support for employees across time zones.
• Administer and improve identity and access workflows in Okta.
• Partner with Security, Engineering, and Operations.

LiveKit is revolutionizing the AI landscape by providing the network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 billion calls annually, 200,000+ developers globally, and industry leaders like OpenAI, Salesforce, Spotify, and Meta.

• Scale our tools (endpoint, identity, and infrastructure).
• Improve our users' experience by applying your deep understanding of cloud-first IT.
• Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It is trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.

• Administer and manage our IT applications to ensure secure configurations and efficient user access.
• Design and implement integrations, workflows, and automations to streamline processes and improve efficiency.
• Lead and coordinate IT projects, leveraging project management methodologies and tools.

Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, and finance.

• Own and resolve customer issues end-to-end, from initial report to final fix, whether a quick solution or a major technical project.
• Advocate for and implement IT best practices to establish a secure and highly productive workforce worldwide.
• Manage projects across device management, identity management, hardware logistics, and user lifecycle to automate processes and minimize manual touchpoints.

Ashby helps companies streamline their hiring process with modern software. They have grown from 250 to 320 employees and cultivate a culture of world-class support and automated technology solutions.

• Act as the primary contact for IT requests via Jira and Slack.
• Own identity and access management across core systems.
• Own SOC 2 Type II IT controls: evidence collection, audits, and working with external auditors.

PolicyMe is a Canadian digital insurance solution, offering straightforward and affordable financial protection. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.

• Own the Global IT roadmap, setting technical direction.
• Manage the full software procurement lifecycle.
• Supervise and mentor IT support staff.

KoBold builds AI models for mineral exploration and deploys those models—alongside novel sensors—to guide decisions on exploration programs. The company has around 280 employees and a remote-first culture.

• Implement Automations via Okta, Slack, and or Workato.
• Respond to employee helpdesk requests, troubleshooting and/or suggesting workarounds or alternatives.
• Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages.

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. They have more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. They are also guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all.

• Resolve hardware, software, access issues across all time zones.
• Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
• Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.

Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.

• Design, deploy, and maintain IAM solutions (e.g., Okta, etc.).
• Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federation services.
• Automate provisioning and deprovisioning workflows.

Serve Robotics is reimagining how things move in cities with its personable sidewalk robot designed to take deliveries away from congested streets and benefit local businesses. It is composed of tech industry veterans in software, hardware, and design pooling their skills to build the future.

• Provide onsite & remote user support, including general desktop troubleshooting for all employees
• Manage & develop our identity providers (Active Directory, Okta, Google workspace)
• Provision & deploy new employee endpoints, assist with new hire onboarding

Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions to modernize how businesses acquire, engage with, and enable consumers in a mobile-first economy. They have over 1,000 enterprise customers and process 20 billion customer requests annually.

• Manage, configure, and optimize SaaS applications and integrations across the organization.
• Administer Okta for identity governance, SSO, and MFA.
• Develop scripts and automation workflows to streamline SaaS and infrastructure management.

Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. The team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit.

• Own endpoint and device management across the environment; maintain MDM platforms, enforce security baselines, and ensure devices remain compliant, patched, and operational.
• Manage SaaS and identity systems, including application lifecycle, access controls, and integrations; maintain least-privilege access and support audit and compliance requirements.
• Act as the escalation point for complex technical issues; diagnose root causes across endpoints, systems, and integrations, and drive issues through resolution.

Onebrief provides collaboration and AI-powered workflow software designed specifically for military staffs. It operates as an all-remote company with a team of veterans from all forces and global organizations, and technologists from leading-edge software companies.

• Drive configuration, optimization, and security hardening of enterprise systems including Google Workspace, Kandji MDM, and critical SaaS integrations
• Lead technical design and implementation of enterprise system integrations, ensuring scalability, security, and compliance with organizational standards
• Deliver reliable systems administration and provide escalated technical support during high-volume periods or when IT Support coverage is needed

Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. As a diverse team of more than 600 members, they are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.

• Own end-to-end employee onboarding: device provisioning, configuration, and day-one readiness
• Manage global IT inventory across regions: ensuring accurate tracking of all assets
• Oversee device lifecycle: procurement, distribution, refresh, and decommissioning

We are a fast-growing company looking for an experienced and proactive IT Administrator to join our Security & IT team. If you’re excited to solve complex challenges and make a meaningful impact, we’d love to hear from you!

• Provide advanced technical support and operational execution.
• Support administration and standardization efforts.
• Serve as a primary escalation resource for complex technical issues.

NAC International is a global leader in nuclear fuel cycle management and consulting services. For more than 50 years, they have been at the forefront of nuclear innovation, delivering safe, sustainable, and forward-thinking solutions in fuel cycle technology and waste management.

• Provide end-user support across macOS, Windows, and SaaS platforms, specifically Slack and Google Workspace.
• Manage onboarding and offboarding, including device provisioning, shipping logistics, and access lifecycle management.
• Design and implement automation to eliminate repetitive IT tasks and improve operational efficiency.

Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides technology, tools, and services that empower older adults to live life on their own terms. With a global franchise network and more than 100,000 Care Pros.