Own and resolve complex IT Infrastructure incidents, acting as an escalation point for IT Support.
Administer and improve core internal platforms including Okta, Atlassian, Google Workspace and others.
Design and implement automations for onboarding, offboarding, access and device management.
Typeform is a form builder that helps over 150,000 businesses collect data with forms, surveys, and quizzes. They foster strong bonds grounded in respect, transparency, and trust and move as one team, empowering our collective efforts by valuing each individual’s unique perspective.
Serve as the initial point of contact for hardware, software, and access requests.
Build and maintain automations and AI workflows to streamline provisioning and operational work.
Execute end-to-end onboarding and offboarding workflows in partnership with the People team.
Underdog aims to make sports more fun by building the best products for sports fans. They are a fast-growing sports company valued at $1.3B with a culture that values high performance and dedication.
Act as the primary contact for IT requests via Jira and Slack.
Own identity and access management across core systems.
Own SOC 2 Type II IT controls: evidence collection, audits, and working with external auditors.
PolicyMe is a Canadian digital insurance solution, offering straightforward and affordable financial protection. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
Execute and improve user lifecycle workflows (onboarding, offboarding, access management)
Typeform is a refreshingly different form builder, helping over 150,000 businesses collect data with engaging forms, surveys, and quizzes. They drive 500 million responses annually and integrate with tools like Slack and Hubspot, valuing individual perspectives within a unified team.
Own and deliver a seamless global IT onboarding experience including leading IT orientation and ensuring timely equipment provisioning for all new hires
Manage global equipment logistics end-to-end, including vendor coordination (e.g., Firstbase), asset tracking, shipping, and recovery across regions
Administer and support core IT systems including Google Workspace, Okta, Slack, MDM tools (Intune/Iru), and ITSM platforms (Jira Service Management)
Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors.
Implement Automations via Okta, Slack, and or Workato.
Respond to employee helpdesk requests, troubleshooting and/or suggesting workarounds or alternatives.
Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages.
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. They have more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. They are also guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all.
Manage, configure, and optimize SaaS applications and integrations across the organization.
Administer Okta for identity governance, SSO, and MFA.
Develop scripts and automation workflows to streamline SaaS and infrastructure management.
Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. The team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit.
Own day-to-day IT support for employees across time zones.
Administer and improve identity and access workflows in Okta.
Partner with Security, Engineering, and Operations.
LiveKit is revolutionizing the AI landscape by providing the network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 billion calls annually, 200,000+ developers globally, and industry leaders like OpenAI, Salesforce, Spotify, and Meta.
Scale our tools (endpoint, identity, and infrastructure).
Improve our users' experience by applying your deep understanding of cloud-first IT.
Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.
Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It is trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.
Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Assist in designing and maintaining secure infrastructure on EKS in our multi-cloud environment (AWS) using Infrastructure as Code (Terraform).
Write code (Python, Go, or Bash) to automate manual tasks, threat detection, and vulnerability management processes.
Integrate security tools (SAST, DAST, SCA) into our CI/CD pipelines, ensuring developers receive fast, actionable feedback on their code.
Smartsheet helps people and teams achieve anything with seamless work management and scalable solutions. They empower teams to automate the manual, uncover insights, and scale smarter, creating space for impactful work. The company values diverse perspectives and supports employee growth.
Own the Global IT roadmap, setting technical direction.
Manage the full software procurement lifecycle.
Supervise and mentor IT support staff.
KoBold builds AI models for mineral exploration and deploys those models—alongside novel sensors—to guide decisions on exploration programs. The company has around 280 employees and a remote-first culture.
Oversee the annual technical roadmap for the Systems and Infrastructure engineering teams, prioritizing projects based on business impact and technical risk.
Act as an operational auditor to identify manual "toil" and guide the team toward API- driven automation for the Joiner-Mover-Leaver (JML) lifecycle.
Collaborate with Security on the internal incident response framework, leading blameless post-mortems and driving long-term corrective actions for system outages.
Outreach is the only complete agentic AI platform for revenue teams. They infuse agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. The company's success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives.
Smartsheet helps people and teams achieve their goals with work management and scalable solutions. They empower teams to automate tasks, uncover insights, and scale smarter, with a focus on creating space for innovation and meaningful work.
You'll own the administration of our Identity Provider (JumpCloud), oversee Single Sign-On (SSO) and access governance, and manage the full employee IT lifecycle.
You'll handle backend management of essential internal tools such as the Atlassian Suite (Jira, Confluence), Slack, and Notion.
You'll implement and maintain device policies across Windows and macOS endpoints using JumpCloud, handle software deployment, and support security initiatives.
Finom is a European tech startup headquartered in Amsterdam that aims to revolutionize financial services for entrepreneurs. They have 346M total funding and foster innovation in an inspiring environment where bold ideas thrive.
Design, deploy, and maintain IAM solutions (e.g., Okta, etc.).
Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federation services.
Automate provisioning and deprovisioning workflows.
Serve Robotics is reimagining how things move in cities with its personable sidewalk robot designed to take deliveries away from congested streets and benefit local businesses. It is composed of tech industry veterans in software, hardware, and design pooling their skills to build the future.
Own and resolve customer issues end-to-end, from initial report to final fix, whether a quick solution or a major technical project.
Advocate for and implement IT best practices to establish a secure and highly productive workforce worldwide.
Manage projects across device management, identity management, hardware logistics, and user lifecycle to automate processes and minimize manual touchpoints.
Ashby helps companies streamline their hiring process with modern software. They have grown from 250 to 320 employees and cultivate a culture of world-class support and automated technology solutions.
Focused on Python-driven automation, building systems integrations between HRIS, Identity Provider, SaaS, and Finance Platform.
Transforming operational data into actionable insights and dashboards.
You’ll own high-impact projects end-to-end, mentor teammates, and raise the bar on reliability, security, and employee experience.
EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. They are growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of their growth journey.
Lead and manage the India-based End User Services and Enterprise Service Desk (Level 1) team.
Ensure adherence to established SLAs and service delivery standards for incident resolution and service requests.
Drive continuous improvement initiatives, including automation of service desk workflows.
Oportun is a mission-driven financial services company that aims to help its members reach their financial goals. They empower members with capabilities for borrowing, saving, and budgeting, in order to build a better financial future.