Respond to technical support requests and resolve issues on first contact
Troubleshoot common issues related to Google Workspace, Slack, and SaaS tools
Support Mac, Windows, Chromebook, and mobile devices across the device lifecycle
Firsthand supports individuals living with serious mental illness through a holistic approach involving peer recovery specialists, benefits specialists, and clinicians. Their team uses lived experience to build trust, reconnect individuals to healthcare, and minimize inappropriate healthcare utilization.
Manage user accounts, access rights, and permissions across Google Workspace, Slack, Atlassian/Jira, NetSuite, HubSpot, and other SaaS tools
Own IT onboarding and offboarding end-to-end: account setup, access provisioning, device preparation, and account deactivation/wipe for leavers
Provide responsive first-line IT support to employees across diverse time zones - troubleshoot hardware, software, and SaaS issues efficiently
Remote People builds the infrastructure to power borderless teams by handling global payroll, benefits, taxes, and compliance. Their technology enables businesses to hire anyone anywhere compliantly at the push of a button and they are committed to building a global, diverse team.
Administer and support core IT systems like our Identity Provider, SSO systems, Google Workspace, and device MDM
Manage user lifecycle across systems in collaboration with HR and Security teams
Serve as the primary escalation point for IT requests and incidents
Transcend is the compliance layer for customer data, enabling enterprises to activate AI responsibly and at scale. We're growing quickly, backed by top-tier investors and we are proud to serve some of the world's most iconic brands.
Own end-to-end IT operations including device provisioning and troubleshooting.
Administer identity & access systems such as Google Workspace and Microsoft 365.
Support IT security & compliance, including endpoint security monitoring and audit preparation.
OpenFX operates in a high-speed, high-trust environment where engineering, operations, risk, and finance teams rely on seamless technology every day. As they scale transaction volume and team size, operational complexity increases, resulting in the need for strong IT operations.
Troubleshooting & Technical Support: diagnose and resolve software glitches and hardware malfunctions.
Hardware & Software Lifecycle: set up new laptops and deploy OS updates.
Network & Infrastructure Oversight: ensure devices connect to Wi-Fi and troubleshoot routers.
Red Cup IT, Inc. maintains the health of hardware, software, and network infrastructure. They are dedicated to minimizing downtime through rapid incident response and proactive system optimization.
Own our identity stack—Okta and Google Workspace—and design a secure, seamless access experience across the company.
Architect automated joiner, mover, and leaver workflows that provision and deprovision access in minutes—not days.
Build and manage AI-powered workflows using tools like ChatGPT, Claude, Gemini, n8n, or Zapier to eliminate repetitive IT tasks.
OfficeSpace is an AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. They are a performance-based, PE-backed company with world-class teams operating in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.
Provide first-line support for hardware, software, and account-related issues through Oportun’s IT Service Desk channels.
Troubleshoot and resolve Windows, macOS, and mobile device issues, escalating complex incidents when necessary.
Assist in configuring and deploying laptops, peripherals, and mobile devices for new hires and existing employees.
Oportun is a mission-driven financial services company focused on putting its members' financial goals within reach. They have provided more than $21.3 billion in credit and saved its members more than $2.5 billion in interest and fees, fostering a diverse, equitable, and inclusive culture.
Provide training and support to IT staff and end-users.
Prioritize, address, and resolve employee requests via Atlassian, Slack, and Zoom.
Manage the IT support ticketing system and ensure issues are resolved within set service level agreements (SLAs)
Censys' mission is to be the one place to understand everything on the internet. They deliver real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.
Own day-to-day IT support for employees across time zones.
Administer and improve identity and access workflows in Okta.
Partner with Security, Engineering, and Operations.
LiveKit is revolutionizing the AI landscape by providing the network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 billion calls annually, 200,000+ developers globally, and industry leaders like OpenAI, Salesforce, Spotify, and Meta.
Act as a senior escalation point for complex issues and provide expert technical guidance.
Partner with Engineering, Product, and Customer Success on initiatives that improve delivery quality.
Identify, design, and help deploy automation that improves efficiency, accuracy, and consistency across Operations.
Fixify aims to improve service delivery through automation and AI. They are looking for someone who enjoys deep technical problem-solving, mentoring others, and shaping how Fixify’s platform and AI capabilities evolve in real-world customer environments.
Provide remote IT support for customers in a variety of industries.
Respond to and resolve support tickets promptly via email, chat, and SMS.
Troubleshoot and resolve issues within Office 365, Windows, and Windows Server environments.
A premier managed service provider specializing in supporting networks with comprehensive IT solutions. Our dedicated team of highly skilled IT professionals across Australia ensures the smooth operation of businesses, fostering innovation, reliability, and excellence.
The Service Desk Administrator is the primary contact for all IT services.
Handle, route, and resolve all service requests quickly.
Clearly communicate technical solutions in a user-friendly manner.
M3 USA offers digital solutions across healthcare, life sciences, pharmaceuticals, and more. They have experienced remarkable growth since 2000, driven by a mission to utilize the internet for a healthier world and more efficient healthcare systems. M3 USA prides itself on a dynamic and innovative work environment where team members contribute to global health advancements.
Design, operate, and continuously improve our end-user technology environment at scale.
Maintain our ITSM Cloud space, identity, endpoint management and manage platforms such as Google Workspace and Slack.
Collaborate with IT leadership on standards, automation, and platforms to build a fantastic IT Operational department.
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.
Provides phone, remote, and desk-side technical support to users in the areas of e-mail, directories, standard MS Windows desktop applications, and network connectivity
Provides personal computer support, problem analysis, and hardware/software installation and configuration
Interacts daily with customers to ensure productivity; provides individual feedback
Empower AI provides federal agency leaders with AI tools for workforce transformation, leveraging three decades of experience in Health, Defense, and Civilian missions. They are headquartered in Reston, VA; they are recognized as a 2024 Military Friendly Employer.
Provide technical support for internal users across Mac and PC environments.
Manage and troubleshoot MDM systems and device configurations.
Support the engineering team in identifying and resolving software-related user issues.
Software Mind is a team of engineers focused on ramping up top-notch company projects, aiming to always be one step ahead. They are a multicultural company in constant growth with an excellent work environment.
Lead and manage the India-based End User Services and Enterprise Service Desk (Level 1) team.
Ensure adherence to established SLAs and service delivery standards for incident resolution and service requests.
Drive continuous improvement initiatives, including automation of service desk workflows.
Oportun is a mission-driven financial services company that aims to help its members reach their financial goals. They empower members with capabilities for borrowing, saving, and budgeting, in order to build a better financial future.
You'll own the administration of our Identity Provider (JumpCloud), oversee Single Sign-On (SSO) and access governance, and manage the full employee IT lifecycle.
You'll handle backend management of essential internal tools such as the Atlassian Suite (Jira, Confluence), Slack, and Notion.
You'll implement and maintain device policies across Windows and macOS endpoints using JumpCloud, handle software deployment, and support security initiatives.
Finom is a European tech startup headquartered in Amsterdam that aims to revolutionize financial services for entrepreneurs. They have 346M total funding and foster innovation in an inspiring environment where bold ideas thrive.
Own and resolve escalated support tickets across a range of client environments
Troubleshoot everything from workstation issues to network hiccups to cloud weirdness
Support Microsoft 365, Azure, Windows environments, and common business apps
We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).
Lead and develop high-performing IT principles and processes
Partner with Business Operations to understand needs and priorities
Oversee IT operations, service delivery, and incident management
Testlio provides a fully managed crowdsourced testing platform, powered by their proprietary intelligence technology. They are a female-founded company, and half of their team identifies as women, with an inclusive, purpose-driven culture where people genuinely enjoy collaborating.