Provide exceptional customer support in a fast-paced remote Managed Services Practice.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide day-to-day operational support for desktop and server operating systems, Microsoft Office 365, Azure, Teams.
CyberSheath provides Cybersecurity services to the Defense Industrial Base (DIB). They integrate compliance and threat mitigation efforts and eliminate redundant security practices. The company is fast-growing and seeks candidates who want to be part of their upward trajectory.
Supporting both cloud and on‑premise environments.
Focus on Microsoft 365 and cloud services, combined with helpdesk escalations, advanced troubleshooting, and project-based tasks.
Handling complex environments and varied client needs.
Dijital Team is a company that offers technology support services. The job posting does not mention details about the company's size, employee count, and culture.
Provide day to day support for the implementation, troubleshooting, and maintenance of client IT systems.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Assist with the onboarding and offboarding of clients, systems, and users.
CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). They seek candidates who want to be part of their upward trajectory and successful candidates are self-motivated, think out of the box, work, and solve issues independently.
Answer IT support calls and aim to resolve tickets.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions is a leading provider of workforce development services in North America. They have a dedicated and passionate team, focusing on the development, design, and delivery of demand-driven workforce solutions, and they value diversity and inclusion.
Manage a team of T1 technicians and cultivate a culture of curiosity.
Oversee all facets of cloud and desktop support, ensuring effective ticket queue management.
Act as Incident Commander during major service disruptions, ensuring swift resolution.
Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. They deliver cutting-edge, integrated solutions that deliver business value with experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform.
Act as a trusted technical advisor for customers, understanding their IT environments and business goals
Manage and validate documentation of the customer’s technology landscape
Conduct ongoing assessments to ensure technologies are fit for purpose and right-sized for current and future needs
Telefónica Tech is a leading NextGen Tech solutions provider with over 6,000 exceptionally skilled employees and +60 nationalities. They develop integrated technology solutions to accelerate digital transformation through Cloud, Data & AI, Enterprise Applications, Digital Workplace, and Cyber Security & Networking.
Clean Earth is an environmental services provider in the US, offering remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste. They value their employees and have a positive work culture that fosters growth and development.
Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Sentinel Blue provides enterprise-class cybersecurity to small and medium-sized businesses. We are pushing the envelope and constantly seeking innovative ways to meet that mission; it is a fast-paced environment where we are always learning new things, and success can transition into more senior roles or technical leadership opportunities.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Mentor and guide Level 1 analysts, assisting with incident resolution and skill development
Dyopath is a company that turns everyday work into meaningful impact with its L.O.V.E. philosophy—Living Our Values Every Day. They have an award-winning culture with a collaborative environment where achievements are celebrated.
Diagnose and resolve complex issues across Microsoft Cloud technologies, CSP licensing, and SaaS platform operations.
Triage and own escalations to Microsoft support when issues cannot be resolved internally.
Act as the internal voice of the customer and reseller, ensuring their needs are understood and addressed across teams.
AppXite is a product software development company based in Riga, Latvia. Their platform is an Ecosystem Marketplace & Subscription Billing Platform that enables distributors, vendors, and managed service providers to automate cloud service sales and manage partner ecosystems.
Provide escalated technical support for complex issues impacting end users, applications, and infrastructure services.
Support daily IT support desk operations by using Fresh Service or Assyst and cloud-based services.
Assist in the design, execution, and maintenance of user provisioning and de-provisioning workflows.
Stratus is the market leader in brand implementation and maintenance, they transform how national brands connect with their customers. Every employee is a stakeholder in Stratus' success and the environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Serve as the go-to technical resource for various IT-related issues.
Tackle mid-level challenges and collaborate with IT teams for escalations.
Mentor Level 1 analysts through coaching and continuous learning.
DYOPATH is dedicated to providing exceptional IT support and solutions. They foster a collaborative and uplifting environment guided by their L.O.V.E. philosophy (Living Our Values Every Day).
Monitor ticketing system service boards, inbound email, and receive inbound phone calls.
Act on requests and notifications in accordance with defined procedures, which vary by client.
Self-manage assigned tasks in accordance with Service Desk guidelines.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to its clients. They employ more than 1,200 people all over the United States and their culture embodies the spirit of a startup with the advantage of a scalable business.
Handle escalated cases requiring high-level expertise and advanced troubleshooting.
Maintain an in-depth understanding of all product areas, like Driver Safety and Fleet Management.
Streamline workflows between engineering, product, and technical support teams.
Motive empowers those who run physical operations with tools that improve safety, productivity, and profitability. They serve nearly 100,000 customers from enterprises to small businesses across industries like transportation, construction, energy, and agriculture.
Lead end‑to‑end delivery of multiple concurrent IT projects for MSP clients.
Develop and maintain comprehensive project plans, allocate resources, and manage budgets.
Maintain client communication, manage risks, and ensure adherence to MSP methodologies.
Red Cup IT provides IT services to businesses. They are likely a small to medium-sized company focused on delivering reliable and efficient IT solutions.
Manages and coordinates deployment, development, and expansion of the technology operations environment.
Identifies potential problems with delivery of operational services and develops solutions.
Provides on-call infrastructure support during non-business hours.
Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits to millions of federal employees and retirees, military retirees and their families since 1937. They empower health and wellness by meeting its members where they are, when they need care.
Own and resolve technically challenging customer issues.
Serve as a technical escalation point for specialists.
Partner with Engineering to diagnose and track complex bugs.
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way.
Provide first-level technical support for hardware, software, and IT systems issues.
Monitor and manage incoming tickets through the ticketing system.
Ensure accurate documentation and timely follow-up on all support issues.
Teamwork is a fast-growing company with a global reach, specializing in digital transformation across management consulting, SAP business solutions, data analytics, and technology platforms. They are a North America-based team of more than 100 experts valuing diversity, continuous learning, and remote work flexibility.
Own and grow a portfolio of MSP clients end-to-end.
Clean up agreements, eliminate billing confusion, and align clients to standards.
Confidently present upgrades to leadership.
We are a company that cares about our employees and are looking for motivated teammates. We foster a culture of growth and creativity and encourage team members to take ownership of their roles.