Serve as the primary point of contact for a high volume of small client accounts, managing day-to-day requests and inquiries.
Coordinate with internal teams (Service Desk, Engineering, Finance, Billing, etc.) to resolve client issues through to completion.
Support client retention by ensuring a responsive, reliable, and positive day-to-day client experience.
Jobgether is a company using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements. Their system identifies top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage a book of business focused on maintaining and growing partner relationships.
Be a trusted advisor to partners, delivering solutions to increase satisfaction and adoption.
Build strong relationships with multiple contacts within partner organizations.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Own a portfolio of enterprise accounts with a long-term, growth-oriented mindset
Establish quarterly cadences that drive alignment, adoption, and momentum
Build and execute strategic account plans focused on expansion, retention, and revenue impact
Cypress aims to make software testing faster and more reliable, improving the efficiency and quality of software development. With a culture rooted in passion, collaboration, and curiosity, their fully remote team is on a mission to positively impact the developer community.
Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
Build strong, consultative relationships with customers by acting as a trusted advisor and proactively engaging outside of renewal periods to reinforce ShareGate’s value.
Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros. They offer a way to move business data to Microsoft 365 and help organizations stay in control once their data is migrated.
Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.
Momentus provides event and venue management software to customers in over 50 countries. Their comprehensive platform offers event professionals leading-edge SaaS technology, providing a 360 view of their business and helping them cut costs, save time, and increase revenue.
Lead and develop a team of quota-carrying Account Managers.
Own team performance against Net Revenue Retention (NRR).
Partner closely with MSPs as a trusted advisor.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade cybersecurity products.
Identify, recruit and enable new MSSP partners to expand the business portfolio.
Collaborate with MSSP partners to develop and roll out new services built around Horizon3 NodeZero.
Meet revenue and profitability goals by generating new business opportunities.
Horizon3.ai is a cybersecurity company dedicated to enabling organizations to proactively find and fix exploitable attack vectors. They are composed of former U.S. Special Operations cyber operators, startup engineers and operators, and cybersecurity practitioners.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. While the size of the company is not mentioned, they foster a fast-paced SaaS environment with a focus on client relationships and growth.
Manage a portfolio of 40-60 accounts, prioritizing based on health and potential.
Upsell by navigating organizations to find new budget holders and building cases.
Lead Quarterly Business Reviews, translating technical data into business outcomes.
Unbounce, empowering digital marketers since 2010, offers a landing page builder with AI. In 2024, Insightly joined Unbounce, providing a CRM, marketing automation, and customer service tracking, in a unified platform; they are a results-focused, customer-obsessed team.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.
Understand clients' technical requirements and business objectives, and ensure that our AI-powered customer support solutions meet their needs.
Collaborate with internal teams, including sales, product development, and customer support, to address client needs and resolve technical issues.
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. They revolutionize customer engagement by transforming contact centers into strategic assets with their AI-native platform. Level AI empowers organizations to enhance customer experience and drive growth.
Build strong, trusted relationships with key stakeholders across assigned mid-market accounts
Manage renewals end-to-end, partnering with customers to ensure continued value
Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption
Cypress aims to make software testing faster and more reliable. Their fully remote team is on a mission to positively impact the developer community, with a culture rooted in passion, collaboration, and curiosity.
Serve as a primary point of contact for a portfolio of customers, building strong, long-term relationships.
Manage renewals and support account retention in partnership with Customer Success.
Monitor account health and key performance indicators, identifying risks and opportunities early.
Customer.io's platform is used by over 8,000 companies, from startups to global brands, to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive and appear to have a collaborative team culture.
Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping, orchestrating an account strategy across a broad virtual team
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Drive customer outcomes, deep technical adoption, and long-term success across segments.
Shape how technical post-sale engagement scales, ensure consistency and quality across teams, and directly influence retention.
1Password is building the foundation for a safe, productive digital future. They ensure every identity is authentic, every application sign-in is secure, and every device is trusted. They are one of the most loved brands in cybersecurity with over 180,000 businesses trusting them.
Lead enterprise clients through infrastructure challenges.
Ensure operational excellence across Mirantis platforms.
Act as a trusted technical advisor to client engineering teams.
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure. They empower platform engineering teams to deliver composable, production-ready developer platforms.
Building a repeatable outbound and partner‑driven pipeline
Leading complex enterprise deals
ThriveWell Tech is a leading healthcare-focused Managed Services Provider (MSP) and the developer of an industry‑first, AI‑powered Fall Prediction and Prevention platform. They are the technology consulting arm of Asbury Communities Inc. and a team passionate about innovation, collaboration, and making a difference.
Work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews.
Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. It delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments.
Serve as the operational point of contact for partner accounts.
Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
Build and maintain partner-facing documentation and internal operations manuals.
Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.
Design, deploy, and support servers, storage, and virtualization platforms.
Implement and support Microsoft technologies like Windows Server and Microsoft 365.
Manage and troubleshoot client networks including WAN/LAN, VPNs, and firewalls.
Red Cup IT, Inc. is a managed service provider. They specialize in designing, implementing, and supporting client infrastructure across on-premises and cloud environments.
Act as the highest technical escalation resource for service desk and field teams
Troubleshoot and remediate complex server, network, cloud, and security issues
Lead and contribute to infrastructure projects and migrations
We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).