Build strong, trusted relationships with key stakeholders across assigned mid-market accounts
Manage renewals end-to-end, partnering with customers to ensure continued value
Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption
Cypress aims to make software testing faster and more reliable. Their fully remote team is on a mission to positively impact the developer community, with a culture rooted in passion, collaboration, and curiosity.
Deliver against retention and expansion goals for a book of SMB accounts.
Build strong, trust-based relationships with customer stakeholders.
Identify qualified expansion opportunities and execute strategic sales motions.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving highly complex problems for enterprise customers and putting their information to work to transform the way they do business. They are a global team of 600+ colleagues, spread across 15 countries on four continents with colleagues representing 30+ nationalities.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.
Serve as the primary point of contact for renewal.
Identify low-effort add-ons and expansion signals.
Maze is a user research platform helping companies build the right products faster by making user insights available at the speed of product development. They are a Series B company backed by top-tier investors with a global remote workforce driven by their core values.
Manage customer relationships during their first year, guiding them from onboarding to growth readiness.
Support the 90x90 success framework to drive license utilization, product adoption, and value realization.
Qualify expansion opportunities and lead commercial conversations for renewals and expansions.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world.
Own renewals and expansion for a portfolio of strategic customers
Partner with Customer Success Directors to show customers the real value they get from Hirevue
Forecast and track renewal performance
Hirevue transforms the way organizations discover, engage, and hire talent. Its end-to-end hiring platform features video interviewing, assessments, and conversational AI, serving over 1200 customers globally and hosting millions of interviews.
Own the success of a portfolio of Tier 0/1 enterprise accounts.
Be explicitly accountable for renewals, expansion, NRR (targeting 130%+), and Customer Success Plans.
Drive adoption, value realization, and long-term growth using MEDDPICC and Command of the Message.
TheyDo's AI-powered journey management platform helps enterprises align around their customers. Since 2019, global leaders across industries have trusted TheyDo to scale journey management and deliver measurable impact; the fully remote team of 30+ nationalities across 27 countries is backed by $50M from top-tier investors and is united by a customer-led, people-first culture.
Manage Enterprise customer relationships with high-value customers.
Become a Dovetail expert to onboard new customers successfully.
Drive renewals, retention, and track core customer metrics.
Dovetail is on a mission to improve the quality of everything with its AI-native customer intelligence platform. They help thousands of teams bring together customer insights and empower them to build better products, services, and experiences.
Own the account strategy and hold targets for revenue retention.
Build and maintain strong, long-lasting relationships with clients.
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions. They have over 1,000 enterprise customers and process 20 billion customer requests annually, fostering a fast-paced environment that values curiosity and teamwork.
Work with multiple strategic accounts simultaneously, building relationships and expanding the Coralogix footprint.
Maintain an active pipeline of forecasted opportunities to meet quarterly quota objectives, focusing on renewals and expansions.
Analyze customer business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth and retention.
Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. They specialize in comprehensive monitoring of logs, metrics, track, and security events, enhancing operational efficiency and reducing observability spending by up to 70%.
Drive the post-sales journey for assigned accounts, from, product adoption, expansion, advocacy, and ultimately renewal.
Manage a high-volume book of business of approximately 150 accounts, maintaining an accurate forecast and account status within SFDC.
Process renewals within SFDC and ensure price increase targets are met.
Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. They lead with an AI-forward mindset and are shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.
Own renewals for Growth customers, managing a high-volume book of business.
Drive renewal motions end-to-end, including outreach, negotiation, contract execution.
Proactively identify churn risk and take action to mitigate through value reinforcement.
Common Room is a customer intelligence platform that captures buying signals, giving companies AI enrichment and automation to reach the right person at the right time. They've raised over $50 million from top-tier investors and are backed by operators from fast-growing companies.
Drive expansion opportunities within existing accounts.
Collaborate closely with Client Success Managers to align on objectives.
Establish trusted advisor status with key customer stakeholders.
CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.
Produce new business sales revenue from a SaaS license model.
Develop relationships with multiple C-suite personas across all product sales.
Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help.
ServiceNow, founded in 2004, is a global market leader in AI-enhanced cloud-based technology. They empower organizations to connect people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.
Own and execute a Strategic Account Plan for named enterprise accounts.
Drive new business, expansion, and retention within strategic customer relationships.
Build and maintain strong C-level relationships, positioning Couchbase as a strategic partner.
Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility. The company is trusted by over 30% of the Fortune 100 and values diverse perspectives.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team where many have found success without prior security experience.
Responsible for the success, retention, and expansion of healthcare facility customers.
Act as a trusted partner to accounts, proactively guiding strategy, running reviews, and identifying upsell opportunities.
Build relationships, solve problems, and translate customer needs into growth opportunities.
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
Own and manage a portfolio of parent enterprise accounts.
Serve as the primary strategic advisor and trusted partner for accounts, driving retention and growth.
Coach and mentor a team of Customer Success Managers on account strategy and growth initiatives.
Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. Aspire has served household names and paid out $100M to creators around the world.
Manage a territory including target accounts and an existing book of business with companies of 2501+ employees.
Hunt new business opportunities, build sales pipeline, and drive growth within the Enterprise sector.
Upsell into the existing account base, leveraging our Extended Access Management platform.
1Password is building a foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. They have over 180,000 businesses trusting their services, from Fortune 100 leaders to the world’s most innovative AI companies.
Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
Build and maintain strong relationships with multiple contacts within assigned customer organizations
Contribute to team goals around retention, expansion, and satisfaction
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.