Source Job

$90,000–$112,500/yr
US Unlimited PTO

  • Serve as the initial point of contact for hardware, software, and access requests.
  • Build and maintain automations and AI workflows to streamline provisioning and operational work.
  • Execute end-to-end onboarding and offboarding workflows in partnership with the People team.

Okta MacOS Windows Bash Python

19 jobs similar to IT Support Engineer

Jobs ranked by similarity.

US Canada Costa Rica

  • Own our identity stack—Okta and Google Workspace—and design a secure, seamless access experience across the company.
  • Architect automated joiner, mover, and leaver workflows that provision and deprovision access in minutes—not days.
  • Build and manage AI-powered workflows using tools like ChatGPT, Claude, Gemini, n8n, or Zapier to eliminate repetitive IT tasks.

OfficeSpace is an AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. They are a performance-based, PE-backed company with world-class teams operating in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.

Global Unlimited PTO

  • Own IT support operations for hardware, software, and access requests.
  • Build scalable Automations and AI Workflows to streamline provisioning and requests.
  • Administer core SaaS tools and access management across the software stack.

Monarch is a personal finance platform designed to help make finances simple again. They are a fully remote team of do-ers led by experienced entrepreneurs, hyper-focused on building a product people love and continuously evolving based on user feedback.

$95,000–$120,000/yr
US

  • Provide technical support and manage the device lifecycle for Mac and Windows environments.
  • Build, maintain, and optimize automation workflows using Zapier, Workato, and Google Apps Script.
  • Administer Google Workspace and identity platforms, including user provisioning and security settings.

HopSkipDrive is a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. They connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. The company has facilitated more than five million rides across over 17 states around the country and continues to expand at a rapid pace.

$69,888–$99,960/yr
US

  • Administer, optimize, and automate core services.
  • Build and maintain integrations using Okta Workflows and Make.com.
  • Engineer macOS and Windows endpoints using NinjaOne.

Minted is an online marketplace that empowers independent artists to sell and scale their work. They nurture self-expression, cultivate community, and bring the best in visual art to a global audience, employing 350+ full-time employees.

Global

  • Own day-to-day operational support: devices, SaaS admin, access management, and troubleshooting across a globally distributed team
  • Build and maintain automation for access provisioning, onboarding, offboarding, and common support workflows
  • Contribute to IaC using Terraform or similar tooling for SaaS configuration management

Buildkite's mission is to unblock every developer on the planet. Their CI/CD platform is the infrastructure that teams at Uber, OpenAI, Shopify, Airbnb, and Canva rely on to ship software at scale. Buildkite has been remote-first since 2013 with a small team, high standards, and real ownership.

$30–$36/hr
US

  • Provide IT helpdesk support to ensure Pie team members have the tools and technologies they need.
  • Responsible for hardware/software/VOIP troubleshooting, identity and access management, and asset management.
  • Candidate should have experience troubleshooting LAN/WAN/VPN and a strong understanding of networking protocols.

Pie Insurance empowers small businesses by making commercial insurance affordable and easy. They are a diverse team of builders, dreamers, and entrepreneurs driven by core values and operating principles.

  • Deliver high-quality remote support to end users with a strong focus on clarity, empathy, and ownership.
  • Own the full ticket lifecycle: log, categorize, prioritize, resolve, escalate, and follow through to closure with strong user communication.
  • Troubleshoot issues across Windows 10/11, macOS, Microsoft 365, and Google Workspace, applying structured, hypothesis-driven problem solving.

INFUSE believes every human deserves attention. They are committed to complying with applicable data privacy and security laws and regulations.

IT Admin

OpenFX
Global

  • Own end-to-end IT operations including device provisioning and troubleshooting.
  • Administer identity & access systems such as Google Workspace and Microsoft 365.
  • Support IT security & compliance, including endpoint security monitoring and audit preparation.

OpenFX operates in a high-speed, high-trust environment where engineering, operations, risk, and finance teams rely on seamless technology every day. As they scale transaction volume and team size, operational complexity increases, resulting in the need for strong IT operations.

$31–$47/hr
US

  • Provide first-line support for hardware, software, and account-related issues through Oportun’s IT Service Desk channels.
  • Troubleshoot and resolve Windows, macOS, and mobile device issues, escalating complex incidents when necessary.
  • Assist in configuring and deploying laptops, peripherals, and mobile devices for new hires and existing employees.

Oportun is a mission-driven financial services company focused on putting its members' financial goals within reach. They have provided more than $21.3 billion in credit and saved its members more than $2.5 billion in interest and fees, fostering a diverse, equitable, and inclusive culture.

$110,000–$132,000/yr
US

  • Troubleshoot hardware and software issues for laptops, peripherals, and mobile devices.
  • Respond to incidents and service requests in a timely manner.
  • Create and maintain documentation for problems and the knowledge base.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact.

LATAM

  • Provide technical support for internal users across Mac and PC environments.
  • Manage and troubleshoot MDM systems and device configurations.
  • Support the engineering team in identifying and resolving software-related user issues.

Software Mind is a team of engineers focused on ramping up top-notch company projects, aiming to always be one step ahead. They are a multicultural company in constant growth with an excellent work environment.

$105,700–$165,100/yr
Canada US UK

  • Architect and evolve Jane’s identity and access management strategy, designing scalable role-based access control systems that reduce risk and support long-term growth.
  • Lead the technical direction for identity, device trust, and access automation as we prepare for High Trust certification, ensuring our environment is secure, resilient, and audit-ready.
  • Design and implement automation frameworks across IT systems, leveraging platforms such as Okta, Freshservice, and low-code or no-code workflow tools to eliminate manual processes and increase reliability.

Jane is a founder-led, high-growth SaaS company. They build products and tools that hundreds of thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. Jane is now a team of 700+ people working remotely across Canada, the US, and the UK.

IT Analyst

Censys
$106,680–$123,290/yr
UK

  • Provide training and support to IT staff and end-users.
  • Prioritize, address, and resolve employee requests via Atlassian, Slack, and Zoom.
  • Manage the IT support ticketing system and ensure issues are resolved within set service level agreements (SLAs)

Censys' mission is to be the one place to understand everything on the internet. They deliver real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

$135,000–$165,000/yr
US

  • Oversee the annual technical roadmap for the Systems and Infrastructure engineering teams, prioritizing projects based on business impact and technical risk.
  • Act as an operational auditor to identify manual "toil" and guide the team toward API- driven automation for the Joiner-Mover-Leaver (JML) lifecycle.
  • Collaborate with Security on the internal incident response framework, leading blameless post-mortems and driving long-term corrective actions for system outages.

Outreach is the only complete agentic AI platform for revenue teams. They infuse agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. The company's success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives.

$8–$9/hr
Philippines 1w PTO

  • Provide timely IT support to remote agents and internal staff.
  • Manage core business platforms, including Google Workspace, AWS, Slack, and Monday.com.
  • Ensure all systems and devices comply with company security policies.

Aventus is a boutique customer experience BPO in Charleston, South Carolina. They have over 10 years of experience providing omnichannel support for 100+ amazing clients and partners in the e-commerce industry, fostering a collaborative and forward-thinking IT team.

$153,000–$214,000/yr
US Canada

  • Contribute to the implementation and improvement of identity and access management solutions.
  • Support authentication, access controls, identity lifecycle management, and secure access to internal and SaaS systems.
  • Automate and improve identity workflows, and grow your skills alongside more senior engineers.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience and have surpassed $400M in ARR.

$70,000–$80,000/yr
3w PTO 11w maternity 11w paternity

  • Respond to technical support requests and resolve issues on first contact
  • Troubleshoot common issues related to Google Workspace, Slack, and SaaS tools
  • Support Mac, Windows, Chromebook, and mobile devices across the device lifecycle

Firsthand supports individuals living with serious mental illness through a holistic approach involving peer recovery specialists, benefits specialists, and clinicians. Their team uses lived experience to build trust, reconnect individuals to healthcare, and minimize inappropriate healthcare utilization.

Global

  • Design, operate, and continuously improve our end-user technology environment at scale.
  • Maintain our ITSM Cloud space, identity, endpoint management and manage platforms such as Google Workspace and Slack.
  • Collaborate with IT leadership on standards, automation, and platforms to build a fantastic IT Operational department.

Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.

India

  • Lead and manage the India-based End User Services and Enterprise Service Desk (Level 1) team.
  • Ensure adherence to established SLAs and service delivery standards for incident resolution and service requests.
  • Drive continuous improvement initiatives, including automation of service desk workflows.

Oportun is a mission-driven financial services company that aims to help its members reach their financial goals. They empower members with capabilities for borrowing, saving, and budgeting, in order to build a better financial future.