Source Job

• Lead day-to-day communication for assigned health plan clients
• Manage requests and deliverables with tight tracking
• Coordinate outreach, scheduling, field ops, reporting

• Manage operational alignment, performance consulting, and issue resolution for assigned client accounts.
• Translate complex operational data into clear insights, recommendations, and action-oriented narratives for clients.
• Partner with internal teams to drive alignment across the client lifecycle, escalating to the Client Alignment Director as needed.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform. The company is a multi-year recipient of the Top Workplaces award, recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024, and has been on the Inc. 5000 list for eleven consecutive years.

• Support client onboarding projects, identify scalable improvements through automation and AI, and guide team members on complex tasks.
• Independently manage end-to-end client implementation projects with high performance and accountability.
• Operate as a subject matter expert on specific onboarding tasks, collaborating with leadership to enhance workflows.

Experian is a global data and technology company that powers opportunities by redefining lending, preventing fraud, and simplifying healthcare. With 23,300 people across 32 countries, we are a FTSE 100 company known for our people-first culture and recognition as a World's Best Workplace™.

• Plan, develop, and direct all aspects of onshore and offshore BPaaS activities to ensure operational efficiency and customer success.
• Establish operational objectives, policies, and procedures in compliance with contracts and regulations, and develop strategies to achieve key performance measures.
• Provide executive-level briefings to senior leadership and build collaborative relationships with client leadership to drive continuous improvement.

UST HealthProof is on a mission to reshape healthcare insurance by reducing administrative costs and building better healthcare experiences for health plans and their members. The company is run by leaders with strong health plan and technology backgrounds, fostering a supportive, start-up-like environment that nurtures individual growth.

• Troubleshoot complex product and technical issues to determine severity and scope.
• Manage escalated issues from Customer Support, Account Management, and Implementation teams.
• Maintain customer ownership and leverage CRM tools like Salesforce to resolve inquiries.

Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 23,300 employees across 32 countries, we are a FTSE 100 company committed to innovation and inclusion.

• Conduct research and structured reviews of documentation to evaluate program performance.
• Support day-to-day program execution and maintain project artifacts and workplans.
• Present findings and proposed solutions in client-facing meetings and working sessions.

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012, they have over 300 employees nationwide and focus on human-centered services to optimize mission delivery.

• Own and grow strategic client relationships with large self-insured employers, translating healthcare claims data into actionable cost-saving strategies.
• Lead client engagement cycles including regular check-ins, executive presentations, and strategic business reviews, collaborating with internal data science and clinical teams.
• Oversee onboarding and implementation processes, coordinating with carriers and external data partners to ensure high-quality data intake and program enhancements.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and share top-fitting shortlists directly with employers, while the hiring company manages the final decision.

• Prepare materials such as board presentations and meeting minutes for ACO board meetings.
• Coordinate key events like ACO retreats and kick-offs for providers and field teams.
• Design and implement key reports using business intelligence and CRM tools.

Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.

• Bridge business, technology, and operations to guide solution strategies and enhance product releases.
• Lead triage for system issues and testing challenges, driving timely resolution and continuous improvement.
• Collaborate with Plan and NASCO teams, providing data-driven recommendations to improve system performance and operational outcomes.

NASCO is a healthcare technology company providing system solutions and services to Blue Cross Blue Shield plans. The company operates fully remote, emphasizing work-life balance and a comprehensive benefits package.

• Facilitate client calls related to contracting and payer enrollments.
• Run and analyze client KPIs, providing regular reports.
• Manage the full contracting and payer enrollment process.

Experity transforms on-demand healthcare across the U.S. by empowering urgent care clinics with industry-leading software. The company fosters a team-first culture with opportunities for flexible work and career development.

• Lead a team of regulatory professionals to monitor and operationalize federal and state healthcare regulations for HealthEdge Source™.
• Oversee workload distribution, delivery, and escalation management to ensure compliance with complex regulatory landscapes.
• Partner cross-functionally with Product, Engineering, and Client Success to integrate regulatory requirements into product development.

HealthEdge is a healthcare technology company that provides reference data and pricing transparency platforms. The company is a full-time, permanent employer with a remote workforce, committed to diversity and offering a collaborative culture.

• Troubleshoot complex issues related to the Patient Access Curator platform and payer configurations.
• Manage a large caseload of escalated support cases via Salesforce, email, and phone.
• Collaborate with internal teams, payers, and clients to resolve issues and oversee small projects.

Experian is a global data and technology company that powers opportunities for people and businesses worldwide, using data, analytics, and software across markets like financial services and healthcare. With 23,300 employees across 32 countries and a people-first culture, they are a FTSE 100 company recognized as a top workplace.

• Process assigned claims based on client-specified guidelines.
• Meet productivity targets and procedural accuracy standards.
• Mentor junior team members and collaborate on special projects.

UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. With a global presence and over 4000 employees, they are dedicated to simplicity, honesty, and leadership.

• Lead Medicaid operations and serve as the subject matter expert shaping service delivery and regulatory compliance.
• Own client relationships, drive operational excellence, and implement process improvements across the team.
• Develop and coach a high-performing remote team, fostering accountability, collaboration, and continuous growth.

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. With over 150 customers in more than 120 countries and 25+ years of experience, the company fosters a culture of innovation and customer success.

• Lead operations strategy and service design for Core Administration BPaaS programs, shaping future-state operating models and supporting sales pursuits.
• Work with health plan executives to assess current operations, define migration pathways to modern platforms, and design scalable service models.
• Drive sales support through whiteboarding, proposals, and executive communication, translating operational capabilities into business outcomes.

HealthEdge provides software and services for health plans, focusing on core administration modernization and BPaaS solutions. The company is an equal opportunity employer committed to workforce diversity and has a remote-friendly, permanent full-time workforce.

• Combines project leadership and technical expertise to deliver strategic health economics and outcomes research solutions.
• Serves as a client-facing point of contact, managing project teams, tasks, and budgets to ensure timely and high-quality delivery.
• Participates in business development, including proposal and budget development, while staying current on industry trends.

Lumanity is a healthcare consulting firm that helps clients demonstrate the value of their products and services through strategic insights and analytical expertise. The company offers a comprehensive benefits package focused on health, finances, and professional development.

• Lead hospital site consulting initiatives to implement da Vinci surgery best practices in standardization, OR efficiency, and staff training.
• Engage with hospital executives to manage surgical service lines and ensure sustainable da Vinci Surgery programs.
• Collaborate with commercial teams, manage complex customer engagements, and mentor team members.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system that have transformed surgical care for millions. They are a diverse team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human, fostering a collaborative and rigorous culture.

• Support client onboarding and implementation, from leadership conversations to go-live support.
• Deliver engaging, hands-on training to healthcare providers and clinical staff both in-person and virtually.
• Build strong client relationships, monitor success metrics, and drive adoption and growth.

Optain is transforming healthcare by using advanced software, hardware, and clinical expertise to screen and manage ophthalmic and systemic diseases through a teleophthalmology team and AI. Following a successful Series A funding round, the company is expanding its presence across the US and globally.

• Lead one or more client policy initiatives with a team, including policy analysis, facilitating client meetings, and deliverable development.
• Drive your development through an annual process with your supervisor and BerryDunn's learning and development team.
• Participate in new business development through research, supporting proposal content, or developing marketing materials.

BerryDunn is a client-centered, people-first professional services firm that helps businesses, nonprofits, and government agencies solve their greatest challenges. Founded in 1974, the firm is recognized for its diverse and inclusive workplace culture and focus on learning, development, and well-being.

• Serve as the primary point of contact for clients, overseeing all aspects of the client life cycle.
• Build deep knowledge of client needs, match them with Arine’s platform, and identify areas for additional capabilities.
• Collaborate with Product, Engineering, and Delivery teams to monitor opportunities for new products and features.

Arine is a healthcare technology and clinical services company that optimizes medication management using data science and AI. Backed by leading investors, the company manages over 18 million lives and was ranked 236 on the 2024 Inc. 5000 list.