Source Job

US

  • Handle customer inquiries via web chat with prompt and professional responses.
  • Maintain comprehensive product knowledge to provide accurate recommendations.
  • Document interactions and collaborate with team members to improve service quality.

Customer Service Communication Typing Microsoft Office Problem-solving

20 jobs similar to Web E-Chat Representative

Jobs ranked by similarity.

  • Respond to customer questions through online chat with accurate information about orders, services, and locations.
  • Resolve common customer issues and service requests while maintaining a friendly and professional tone.
  • Escalate issues that require additional support and document interactions in company systems.

We provide customer support services through online chat for our clients. We are committed to equal opportunity and seek team members who are patient, friendly, and customer-focused.

US 4w PTO

  • Assist customers through chat, email, and phone to resolve issues efficiently.
  • De-escalate challenging situations and provide timely, customer-focused resolutions.
  • Collaborate with internal teams to share feedback and improve processes.

Green Filing provides digital platform solutions for legal services. The company fosters a supportive, collaborative, and remote-friendly culture.

US

  • Connect with customers via phone, email, chat, and social media to resolve their questions or concerns.
  • Calmly de-escalate issues and escalate interactions when necessary.
  • Track all call-related information for auditing and reporting purposes.

TP is a global digital business services company that delivers advanced, digitally powered business services to help brands streamline their business. With over 500,000 employees speaking 300+ languages, they foster an inclusive and diverse culture.

Philippines

  • Answer customer messages by email, chat, and phone quickly and kindly.
  • Solve common questions yourself and pass complex issues to the right team with clear notes.
  • Handle urgent problems fast and keep customers updated until resolved.

Wing Assistant builds AI-enabled workforce solutions for growing businesses. They help companies get high-quality support across roles like executive assistance, admin support, customer support, and more.

Bulgaria 6w PTO

  • Provide technical support via messaging for LivePerson's Conversational Cloud platform.
  • Troubleshoot complex issues using Developer Tools, ElasticSearch, and API requests.
  • Collaborate with global customers to maintain high satisfaction and improve product usability.

LivePerson is a global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for brands like HSBC and Chipotle. They foster an inclusive workplace culture that encourages collaboration, innovation, and continuous growth.

US

  • Respond to customer inquiries via phone, email, and chat in a timely, efficient, and professional manner.
  • Troubleshoot customer issues, identify root causes, and provide effective solutions.
  • Guide customers on product usage, features, and best practices to enhance their experience.

WeSalute is a public benefit corporation that operates a two-sided marketplace connecting Brands and the WeSalute Community, providing benefits and exclusive offers. The company is expanding and seeks a compassionate customer support representative to join their team.

US

  • Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
  • Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
  • Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.

Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.

US

  • Maintain a professional and friendly attitude while communicating with customers via phone, web, and in-person.
  • Build relationships, resolve complaints, and provide prompt responses to ensure customer satisfaction.
  • Process orders, maintain records of interactions, and stay updated on company offerings.

Breeze Unlimited provides customer service solutions for businesses. The company size and culture are not specified in this posting, but the tone suggests a professional and customer-focused environment.

Global

  • Handle inbound and outbound calls to up-sell products and services while ensuring first-call resolution.
  • Accurately document customer claims and research systems to find missing information.
  • Lead fact-finding discussions and actively listen to customers while following scripts and policies.

Voice Dream is a company that provides remote call center services, focusing on customer support and sales. The company fosters a dynamic team culture with dedicated colleagues and emphasizes career development and a professional work environment.

US

  • Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
  • Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
  • Support outbound outreach campaigns and accurately document member interactions across multiple systems.

This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.

Global

  • Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
  • Troubleshoot technical issues and educate customers on CE Broker platform features.
  • Collaborate with internal teams to improve processes and product experience.

Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.

$17–$20/hr
US

  • Act as the first point of contact in our call center, handling incoming calls, emails, texts, and web chat inquiries from customers and service providers.
  • Assist customers with booking, canceling, and rescheduling services, and help service providers with work order and policy questions.
  • Troubleshoot software issues and work as part of a fully remote team, utilizing technology for communication, training, and meetings.

Qleen makes it easy for homeowners to automate chores from house cleaning to yard maintenance, window cleaning, and pool maintenance using vetted providers and an online booking system. We are a growing company that values detail, self-management, and quality in our remote team members.

$22–$22/hr
US

  • Handle 4–6 simultaneous inbound chats, maintaining accuracy and response timeliness across all active sessions.
  • Qualify customer needs by gathering key information and routing them to the appropriate department or licensed agent.
  • Answer general insurance questions and provide guidance on website navigation, plan viewing, and enrollment processes.

eHealth is a health insurance marketplace that helps consumers find, compare, and buy health insurance online. The company fosters a diverse and innovative culture where team members support one another in solving challenges.

US Unlimited PTO

  • Provide exceptional customer service across email, chat, and social media to support and nurture user relationships.
  • Respond to user complaints and inquiries, practicing conflict resolution and effective communication.
  • Assist Regulatory Operations and Compliance with ad hoc requests and fraud reviews.

Sleeper is a sports-focused games platform with messaging at its core, creating a digital playground for sports fans. The company is young and energetic with a small, passionate team focused on quality over quantity.

US

  • Act as first point of contact for prospective homebuyers, managing online and phone inquiries to qualify leads and schedule appointments.
  • Collaborate with marketing, sales, and operations teams to enhance customer experience and drive qualified traffic to communities.
  • Maintain accurate records in CRM and provide support for digital marketing initiatives and sales team efforts.

Sekisui House U.S. builds homes under brands like SHAWOOD and Richmond American, leveraging over 60 years of global experience. With 2.6 million homes built, they foster a culture of teamwork, health, and work-life balance.

$42,000–$49,000/yr
US Unlimited PTO

  • Manage high-volume inbound client communications across phone, chat, email, and social media with a focus on first-call resolution.
  • Handle membership adjustments, policy enforcement, and real-time support for booking and studio inquiries.
  • Identify opportunities for improvement and deliver elevated client experiences in a fast-paced environment.

Solidcore is a national boutique fitness company offering 50-minute low-impact, high-intensity strength training classes. With over 100 studios across the country, they are committed to diversity, equity, and inclusion in a supportive and empowering culture.

Global

  • Provide exceptional customer support via phone and email for a health and wellness e-commerce client.
  • Assist customers with product questions, orders, shipping, subscriptions, and account issues.
  • Navigate multiple systems and maintain accurate documentation while delivering empathetic service.

ModSquad provides customer support, content moderation, and social media services to top brands globally. Since 2007, the company has been a primarily remote organization with a team supporting over 50 languages in more than 90 countries.

$50,000–$55,000/yr
US

  • Provide best-in-class customer support via email, chat, and phone for Xplor's software products.
  • Document all customer interactions and escalate complex issues following company policies.
  • Meet or exceed personal KPI targets for performance metrics while maintaining high customer satisfaction.

Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. The company serves over 130,000 businesses globally and fosters a culture of growth, diversity, and inclusion with core values like 'Find a better way' and 'Win together'.

US

  • Manage inbound and outbound communications to resolve customer inquiries.
  • Connect with customers via phone, email, chat, or social media to resolve questions or concerns.
  • Track call related information for auditing and meet sales objectives.

TP is a leading global provider of digital business services, partnering with world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity where every employee feels valued.

Global 7w PTO

  • Consult customers via calls, email, and chat on all questions regarding our websites.
  • Resolve customer issues promptly to ensure retention and promote our services.
  • Maintain high service quality while analyzing customer emotions and adapting to difficult situations.

Social Discovery Group (SDG) solves loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms that connect people globally. The company employs a diverse international team of digital nomads working remotely worldwide, and has been recognized as a Great Place to Work (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).