Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
Provide excellent customer service in a timely manner while building rapport and maintaining positive relationships.
Handle issues and complaints, and maintain policies and standard operating procedures.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible for everyone. The team consists of passionate individuals from diverse backgrounds including tech leaders and healthcare professionals, all driven to fix a broken system.
Provide clear communication to help customers succeed in the Chatbooks ecosystem.
Resolve customer inquiries and concerns quickly and with a sense of urgency.
Build relationships to create lifelong customers while expanding your knowledge beyond support.
Chatbooks helps busy families preserve their memories by turning phone photos into printed photo books. We are a remote-first company with a high-performing culture, headquartered in Lehi, UT, and we offer flexible working options strongly supporting women and parents.
Handle inbound calls in a high-volume environment supporting SLA objectives.
Provide high quality service and support to callers, efficiently meeting their needs from start to finish.
Collaborate across departments with clinical and non-clinical colleagues to ensure seamless care and positive member outcomes.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. With expertise, scale, compassion, and vision, the company sets the industry standard and employs a mission-driven team committed to helping patients live their best lives.
Handle inbound calls and chat boxes from members regarding Sidecar Health's products and services.
Provide excellent customer service in a timely and positive manner, building rapport and maintaining positive relationships.
Handle issues and complaints, maintaining policies and standard operating procedures.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible for everyone. The team consists of passionate individuals from tech, policy, and healthcare backgrounds, working in a fast-moving startup environment.
Manage high-volume inbound communications across phone, email, chat, and SMS as the first point of contact for patients.
Schedule appointments and coordinate with GI Providers, Registered Dietitians, and Behavioral Health Providers.
Respond to billing and insurance questions, triage clinical inquiries, and de-escalate challenging interactions with empathy.
Oshi Health is a virtual digestive health practice transforming GI care by combining compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions. It is a remote-first, mission-driven high-growth startup with a focus on patient-centered care and team collaboration.
Evaluate AI agent conversations for acute symptom triage, diabetes management, and travel health guidance.
Score and annotate agent performance using structured rubrics and provide actionable feedback.
Participate in calibration sessions and help refine test scenarios for clinical safety.
Hippocratic AI develops AI-driven clinical agents to support healthcare delivery. As a specialized AI company, it focuses on patient safety and clinical accuracy, engaging clinical experts to evaluate and refine its systems.
Respond to client inquiries via chat and email with professionalism and empathy.
Document interactions and escalate complex issues to appropriate teams.
Maintain response time standards and support administrative communication tasks.
Medi Transcare provides medical support services. The company is a private limited firm with a focus on client communication and administrative support.
Answer inbound calls to help individuals understand coverage and select the right products.
Make outbound calls to follow up with customers and build lasting relationships.
Assist with Medicare application workflows and answer policy-related questions.
Qualfon is a global provider of omnichannel customer experience and business support solutions. We are a purpose-driven team focused on creating job opportunities and supporting personal growth, with a mission to help people pursue their total vocation.
Respond to agent inquiries via calls, chats, and emails, providing accurate information and timely resolutions.
Review and process carrier appointment requests, ensuring accuracy and compliance with carrier requirements.
Maintain accurate records in HubSpot CRM and collaborate with internal teams to streamline processes and enhance the agent experience.
First Connect Insurance Services is a digital platform that provides independent insurance agents access to over 150 top US carriers, enabling them to sell home, auto, and small business policies. We have thousands of active agents with hundreds joining monthly, and we are committed to accelerating growth with a culture of dedication and care.
Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.
Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.
Respond to inbound calls from existing customers to assist with insurance policy changes
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
Help customers with questions regarding existing insurance policies and work to retain policyholders at risk of cancellation
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. They have over 5 million customers, raised $240 million, and have been profitable since 2024, with a fully remote culture.
Serve as the primary point of contact for providers and Medicare contractors, responding to inquiries via phone, written, and electronic channels.
Maintain knowledge of contract requirements, develop professional relationships, and educate providers on proper protocols and appeal rights.
Perform research, due diligence, and data entry to resolve complex issues, while notifying management of escalated concerns.
Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, the company combines an AI-powered platform with best-in-class expertise.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.
Takes incoming calls from members and navigates tools to resolve inquiries.
Maintains high service levels and meets performance targets.
Participates in training to develop product knowledge and skills.
Velera is a premier payments credit union service organization and integrated fintech solutions provider serving over 4,000 financial institutions. The company fosters a people-helping-people culture with a remote-first, inclusive environment.
Provide accurate health insurance guidance across phone, text, chat, and email channels.
Help new customers onboard and select appropriate health plans and steps.
Assist members with care journey issues, including finding providers and claims help.
Sana builds affordable health plans designed around integrated primary care and care navigation for small to midsize businesses. Founded in 2017, the company is remote-first with a fully distributed team across the U.S., valuing curiosity and ownership.
Provide telephonic and e-coaching to help individuals set and achieve goals in fitness, nutrition, weight, stress, and health management.
Review participant health risk assessment results and work with them to set personal goals and strategies for success.
Contribute to a seasonal team from August through December, impacting positive lifestyle changes.
HealthCheck360 focuses on reducing medical costs while increasing employee engagement and productivity through onsite biometric screenings, technology, and health coaching. The company is a small to mid-sized team dedicated to supporting positive behavior change.
Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries.
Gather accurate patient information and verify insurance coverage and eligibility.
Guide patients through the intake process with clarity, empathy, and professionalism.
We are a healthcare organization dedicated to providing patient intake services. We offer a supportive remote work culture with team engagement events and leadership development programs.
Respond to inbound SMS inquiries promptly and professionally.
Conduct consultative conversations to understand client health goals and needs.
Coordinate phone consultations and accurately document intake details in CRM.
Hire Hangar is a talent platform that connects professionals with vetted employers. It supports fast-growing global companies and offers competitive pay and growth opportunities.
Serve as the primary point of contact and trusted advisor for employer groups, brokers, and employees navigating ICHRAs, individual health plans, and Medicare.
Manage account onboarding, implementation, renewals, and issue resolution while driving retention and satisfaction.
Educate stakeholders on health insurance options, process enrollments, and ensure compliance with ACA, HIPAA, and CMS regulations.
Kyra Health is a health benefits technology company that transforms how employers and employees experience health benefits through technology, innovation, and exceptional service. They are a growing company focused on delivering exceptional client experiences and building long-term relationships.