Manage inbound SMS inquiries and engage in consultative conversations to understand patient needs.
Guide prospective patients toward scheduling consultations and coordinate appointments using scheduling tools.
Maintain accurate patient information in CRM systems and conduct follow-ups to support the decision-making process.
The hiring partner is a healthcare-focused organization that connects patients with appropriate care. The company values empathy, independence, and meaningful conversations, operating with a small, supportive team in a remote setting.
Answer incoming calls, texts, patient portal communications, and emails to provide accurate responses and book appointments.
Manage tasks in the Navigator system and act as a cross-functional liaison between departments including Care Navigation and Operations.
Screen patients for demographic and appointment information, inputting data into CRM and EHR while maintaining a professional and positive attitude.
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365, providing concierge medical care with ER-trained teams and expedited services. The company operates in multiple US states and cultivates a high-caliber clientele, emphasizing personalized and immediate support.
Efficiently schedule and coordinate medical appointments between patients and healthcare providers, managing calendar reminders to ensure timely healthcare delivery.
Facilitate effective communication between patients, providers, and team members while handling outbound and inbound calls to address inquiries and resolve issues.
Support Remote Therapeutic Monitoring and Remote Patient Monitoring, manage documentation, and help patients complete Health Risk Assessments to prepare for visits.
CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. They are a fast-growing telehealth organization with a nationwide clinical workforce, committed to creating an inclusive environment for all employees.
Provide high-quality support to prospective and existing clients through SMS and phone consultations.
Proactively follow up with clients to understand their progress and address concerns.
Maintain accurate client records and support retention efforts.
A remote-first company dedicated to helping clients achieve better outcomes through personalized support and meaningful engagement. The team is supportive, focused on empathy, innovation, and continuous improvement.
Act as the primary point of contact for new patients via phone and email, guiding them through initial enrollment.
Proactively support patients in completing initial enrollment tasks and track progress to reduce drop-off.
Efficiently register and onboard a high volume of new patients by phone, collecting insurance details and setting up charts.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.
Manage registration, scheduling, and rescheduling for new and existing patients.
Ensure accurate record management by obtaining and communicating patient information.
Receive, screen, and coordinate telephone calls from healthcare providers.
Luna is a tech-enabled physical therapy platform operating in 28 states with 25+ nationwide partners. The company has been recognized as a top employer in healthcare by Forbes and is known for its award-winning technology and clinical models.
Conduct high-volume inbound and outbound patient outreach via phone to educate, engage, and enroll eligible patients in care management programs.
Accurately document patient interactions and enrollment outcomes in a timely manner, collaborating with care teams for a seamless patient experience.
Follow established outreach workflows and compliance requirements while adapting conversations to meet individual patient needs and escalating concerns as needed.
Jaan Health is a leading AI-based care management company serving healthcare providers with its proprietary Phamily platform that enables high-quality proactive care. As an early-stage company, it values a growth mindset, ownership, and collaboration among its smart and humble team.
Serve as the welcoming anchor for the practice, blending compassionate communication with organizational skills.
Schedule new patient appointments, manage scheduling systems, and collect intake data accurately.
Proactively address cancellations, re-engage patients, and maintain flawless EMR documentation.
Isaac Health improves brain health by providing accessible specialty dementia care services. Founded in 2022, it has scaled across the US with support from leading healthcare investors and a focus on clinical quality.
Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.
Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.
Serve as a primary point of contact for patients through phone, email, and in-app messaging.
Partner with cross-functional teams to ensure coordinated support throughout the care journey.
Resolve non-clinical inquiries while delivering a positive, patient-centered experience.
Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. The company has grown from a single innovation into a complete sleep health company with an international team across the US, France, and Belgium, and values clarity, trust, collaboration, and compassion.
Provide exceptional support to patients via phone, email, chat, and SMS.
Resolve patient inquiries related to appointments, prescriptions, billing, subscriptions, and account management.
Guide patients through the telehealth experience with empathy, professionalism, and accuracy.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are a remote-first, globally distributed team that values clarity, accountability, and initiative.
You'll make 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through the intake process with efficiency and warmth.
You'll own the member relationship from first outreach through handoff to the Care team, persuading undecided members with clear articulation of Leap's value.
You'll partner closely with Care Guides, Member Growth, and Care Operations, while having a real voice in how this function evolves as we grow.
Leap is a fast-growing benefits solutions company that is redefining employer specialty pharmacy by eliminating hidden markups and expanding access to high-quality infusion care. We partner with Fortune 500 companies and leading TPAs, and we're building an outlier team focused on real impact, energy, and commitment.
Handle referral coordination, appointment scheduling, insurance verification, and medical records requests for members.
Communicate updates to providers and members, ensuring world-class service and access to high-quality doctors.
Work collaboratively in a fast-paced virtual care team, managing multiple priorities with excellent attention to detail.
Included Health is a healthcare company that delivers integrated virtual care and navigation, breaking down barriers to provide high-quality care for everyone. The company offers care guidance, advocacy, and access to virtual and in-person care across various health needs.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Handle inbound and outbound calls in a fast-paced call center environment.
Manage patient communications via SMS, chat, and email.
Maintain patient records, ensure HIPAA compliance, and resolve concerns with first contact resolution.
Herself Health is a primary care startup focused on women aged 65 and older. With a team of 100+ colleagues, they are dedicated to providing specialized, patient-centric care.
Coordinate care for adolescent and young adult patients, including outreach, chart scrubbing, and panel management.
Provide medical assistant duties and support the care team with referrals, follow-ups, and documentation.
Communicate with patients and families via phone, MyChart, and email to ensure compliance and care coordination.
Oregon Health & Science University is a public academic health center in Portland, Oregon, providing patient care, groundbreaking research, and training for healthcare professionals. It is the largest employer in Portland, operating hospitals and clinics across Oregon and Southwest Washington, and is committed to being an anti-racist, multicultural institution.
Serve as a facilitator between the patient and the company, ensuring a seamless experience.
Handle patient complaints and identify the appropriate response and strategy to solve issues quickly.
Keep records of patient interactions, process accounts, and file documents.
Homera Health has built large and fast-growing D2C telemedicine brands, expanding into new markets with virtual healthcare experiences. We are a diverse, global team hiring talent across product design, engineering, digital marketing, and operations.
Confirm the following day's appointments by text via Ring Central.
Respond to incoming patient text messages promptly throughout assigned shifts.
Schedule and manage bookings in Dr. Chrono across multiple providers.
A well-established medical/aesthetic practice in Los Angeles, California, serving a predominantly female patient base. The practice is small and family-run, with a focus on personal care and communication via text.
Provide exceptional customer service and build rapport with patients.
Serve as the new patient scheduling liaison for 16 clinics and telehealth visits across 20+ states.
Manage and schedule new patient appointments and promptly respond to patient inquiries.
Aligned Modern Health is changing the face of healthcare with a holistic, multi-disciplinary model offering evidence-based solutions. The company has 16 clinics across Chicago and suburbs, provides telehealth services in over 20 states, and prides itself on outstanding clinical outcomes and a five-star patient experience.
Respond to clinical professionals and clients seeking treatment for addiction and mental health issues.
Gather and analyze client information to make appropriate referrals to behavioral health facilities.
Triage calls and ensure callers are connected to the right resource quickly.
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. With over 23,000 employees and 250+ facilities, it is the largest stand-alone behavioral health company in the U.S.