Source Job

United States

  • Identify commercial process gaps across sales, business development, and deal execution, designing Lean-based workflows.
  • Build and deploy AI-powered workflows to reduce manual effort in proposal generation, CRM hygiene, and documentation.
  • Own standard work and SOPs, lead organizational change, and drive adoption through training and continuous improvement.

Commercial Operations GTM Operations

19 jobs similar to Head of Commercial Process Excellence

Jobs ranked by similarity.

$156,000–$195,000/yr
US

  • Lead cross-functional process engineering initiatives using Lean Six Sigma and systems thinking to measurable outcomes.
  • Design AI-ready processes, build prototypes, and use process simulation to validate designs.
  • Partner with Product, Engineering, Data Analytics, and Operations to align priorities and drive trade-offs.

Airbnb is an online marketplace that connects hosts offering unique stays and experiences with guests seeking authentic connections worldwide. It has grown to over 5 million hosts and 2 billion guest arrivals, with a culture that values inclusion, belonging, and innovation.

$110,000–$150,000/yr
US

  • Partner with leaders and frontline teams to map workflows and design process improvements.
  • Implement practical AI, automation, and low-code solutions to reduce bottlenecks and improve outcomes.
  • Analyze operational data, define KPIs, and build dashboards to measure and track impact.

We are a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. We value high ownership, resourcefulness, intellectual curiosity, and a bias toward execution.

US

  • Lead Lean and cultural transformations for 5-7 customers in Food & Beverage, CPG, and manufacturing through QAD Redzone implementations.
  • Train shop-floor teams and leadership on Redzone workflows, facilitate huddles and kaizen activities, and track performance uplifts.
  • Travel up to 80% across the U.S. while managing project schedules, executive overviews, and customer success assessments.

Redzone, the Connected Workforce unit within QAD, helps manufacturers boost productivity and employee engagement by combining AI-powered software with expert coaching. With nearly 2,000 plants and 500,000+ users, they foster a collaborative culture focused on growth, idea-sharing, and frontline empowerment.

$160,000–$190,000/yr
US

  • Own the roadmap for AI-enabled talent acquisition from workflow design through deployment, adoption, and improvement.
  • Deploy conversational AI agents for hiring-team and candidate-facing processes with authorized system actions and human handoffs.
  • Manage recruiting infrastructure, analytics, and team enablement to reduce administrative work and deliver measurable results.

Re:Build Manufacturing runs an end-to-end manufacturing platform partnering with innovators to scale products in aerospace, electrification, medical, energy, and robotics. We're revitalizing American manufacturing and creating meaningful jobs, with a culture of shared ownership and collaboration.

US

  • Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
  • Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
  • Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.

India

  • Own a portfolio of AI workflows end to end, from prioritization and PRDs to adoption and live performance.
  • Redesign work with human-in-the-loop models, defining quality bars, handoffs, and escalation paths.
  • Be accountable for realized business value, monitoring production metrics and driving the iteration cycle.

QAD | Redzone provides an intelligent adaptive platform that connects people, processes, and data to help manufacturers achieve productivity and growth. The company values a collaborative culture where idea-sharing is prioritized over hierarchy, with growth opportunities as the business expands.

$160,000–$185,000/yr
US

  • Define future-state revenue lifecycle processes, data standards, and operating frameworks ready for automation and AI.
  • Manage process and knowledge libraries, simplify CRM objects, and design AI-ready workflows with governance.
  • Write business requirements for Salesforce, CPQ, and GTM tools, and align stakeholders to drive adoption.

BlueCat delivers intelligent network operations platforms that help enterprises manage, secure, and optimize their networks. With a global team and a Great Place to Work culture, they value collaboration, integrity, and innovation.

North America

  • Manage a portfolio of manufacturing accounts, driving adoption, engagement, and ROI across the customer lifecycle.
  • Build relationships and help customers apply Poka to their CI and TPM initiatives using proven playbooks.
  • Run business reviews, track KPIs, spot at-risk customers, and flag expansion opportunities to Account Managers.

Poka provides a connected worker platform for manufacturing, with industrial AI to capture knowledge and improve frontline performance. As a fast-growing part of the IFS family, Poka supports global leaders across 3,000+ sites in 70+ countries.

US

  • Lead quality strategy and AI-enabled monitoring to shift from manual audits to real-time automated controls.
  • Own software and operational quality by partnering with Engineering and Product on test automation and release validation.
  • Drive process design and cross-functional accountability to reduce error rates by 50% within the first year.

PHIL is a Series D health-tech company building a platform that connects patients, prescribers, pharmacies, and pharmaceutical manufacturers to get medication quickly and affordably. They are a dedicated team of people from a wide range of backgrounds, united by a focus on the patient experience.

$153,935–$213,000/yr
US

  • Map manual workflows across a business function and identify the highest-impact steps to automate.
  • Build and ship AI-powered automation with engineering, measuring success through signed-off cycle time metrics.
  • Own scope, rollout, and handoff of automated workloads, making kill calls when metrics don't move.

Engine is the AI-native platform for intelligent travel, providing the proprietary technology and supply behind modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture of ambition and innovation recognized as one of Built In's Best Places to Work.

US Unlimited PTO

  • Partner with department leaders to map cross-functional workflows and design scalable operational processes.
  • Author and maintain clear SOPs and a centralized knowledge base for company policies.
  • Drive continuous improvement, compliance monitoring, and operational efficiency across all teams.

Motion delivers world-class solutions and operational excellence for the data center industry. As a fast-growing company, Motion has a high-performing executive team committed to impact, transparency, and excellence.

US

  • Own and continuously improve the end-to-end Product Development Process across Core and Experience product tracks.
  • Build and maintain process automation using Camunda 8 and design agentic workflows for product development.
  • Collaborate cross-functionally to simplify engineering operations and align product strategy with engineering execution.

The company is a global, remote-first technology organization driving AI-first software development and product innovation. It fosters an inclusive, collaborative culture with a strong focus on professional growth and distributed teamwork.

Global

  • Shadow the Founder daily to map workflows and turn them into clear SOPs, checklists, and templates.
  • Build automations and AI workflows across tools like Slack, email, CRM, and project management.
  • Own project and executive support: track priorities, manage calendar and inbox, and coordinate with the part-time assistant.

Growthub is a creative agency that makes high-performing paid ad creatives, specializing in "stealth creatives" that feel like native social content. They run the full creative process in-house and have scaled clients past $1M/month in ad spend, working with brands like Shapermint and Obvi.

$65–$75/hr
US

  • Map current workflows and identify where AI can take on review and quality work.
  • Build and launch AI-driven workflows, including prompts, pipelines, and quality monitoring.
  • Design test sets, measure accuracy, and help product teams set launch-readiness criteria.

We help business and product teams use AI to take on review and quality work. We are a small team that values hands-on collaboration, measurable outcomes, and continuous learning.

$104,800–$149,300/yr
US

  • Improve manufacturing speed, delivery, quality, and productivity with operations teams and local lean leaders.
  • Lead Value Stream Coaches and implement lean standards, metrics, training, and kaizen events globally.
  • Coach executives in lean, Hoshin Kanri, and problem solving while growing the Wabtec Management System.

Wabtec is a leading global provider of equipment, systems, digital solutions, and services for the freight and transit rail sectors. With about 30,000 employees worldwide, it emphasizes a People First culture and continuous improvement, fostering inclusion and innovation.

US

  • Partner with Sales leadership to drive operational execution.
  • Build AI-driven workflows and scalable sales processes.
  • Translate complex data into insights for senior stakeholders.

Brightwheel provides a modern platform for early education, trusted by millions of educators and families. It is a Cloud 100 company with a distributed, customer-focused team across US time zones.

US

  • Lead AI discovery sessions with executives and operational teams to identify business challenges and high-value use cases.
  • Assess and prioritize AI opportunities, develop business cases, and advise on generative AI, agentic AI, copilots, and automation.
  • Build trusted client relationships and support solutions from discovery through deployment, ensuring measurable business outcomes.

This partner company helps enterprises identify and implement high-value AI opportunities in manufacturing and retail. It fosters a collaborative, open-feedback culture with flat hierarchies and individual career planning.

US

  • Own end-to-end customer contracting, including drafting, redlining, and negotiating agreements from initial terms through execution.
  • Manage customer-issued vendor onboarding requirements and security questionnaires, representing our company as vendor to customers.
  • Support RFP/RFI processes and maintain accurate contract records, partnering with cross-functional teams on commercial matters.

We are an innovative AI startup transforming professional services with Generative AI and agent-driven solutions that automate complex workflows. We are a fully remote, fast-growing company with an innovative culture focused on efficiency and accuracy.

$125,000–$135,000/yr
US

  • Build and run regional field plans tied to pipeline and revenue goals, partnering with Sales leadership.
  • Plan and execute end-to-end events: trade shows, executive dinners, customer roundtables, and plant tours.
  • Use AI for account research, targeting, personalization, and program analysis to drive faster execution.

Redzone, the Connected Workforce business unit within QAD, helps manufacturers improve productivity and employee experience with an AI-powered platform. With nearly 2000 plants and over 500,000 users, Redzone is changing the way people work one plant at a time.