Manage a portfolio of manufacturing accounts, driving adoption, engagement, and ROI across the customer lifecycle.
Build relationships and help customers apply Poka to their CI and TPM initiatives using proven playbooks.
Run business reviews, track KPIs, spot at-risk customers, and flag expansion opportunities to Account Managers.
Poka provides a connected worker platform for manufacturing, with industrial AI to capture knowledge and improve frontline performance. As a fast-growing part of the IFS family, Poka supports global leaders across 3,000+ sites in 70+ countries.
Lead GL&C's shared legal services, centralized paralegal organization, BPO, and performance intelligence teams.
Drive 3–4% annual productivity improvements through work model shifts, technology adoption, and optimized leverage.
Integrate generative and agentic AI into legal service delivery and establish data-driven performance measurement governance.
Liberty Mutual is a global insurance company whose Global Legal & Compliance organization is transforming how legal and compliance work is delivered through AI, shared services, and operational excellence. The culture emphasizes inclusion, flexibility, professional development, and employee well-being across a large, matrixed enterprise.
Drive operational excellence across utility-scale battery storage assets, developing scalable processes and systems.
Lead Sitetracker implementation and optimization for post-COD operations, translating complex requirements into workflows.
Apply AI tools to improve documentation, reporting, and process automation, while coordinating cross-functional teams.
We are a partner company specializing in utility-scale battery energy storage, driving operational excellence across a growing portfolio. We foster an inclusive, collaborative environment supporting professional growth and career development.
Own R&D's narrative for executive reviews and board updates, turning complex technical work into actionable insights.
Lead strategic projects and planning cycles, including annual/quarterly planning and mid-year retrospectives.
Design lean processes and automate reporting to reduce manual overhead across the R&D organization.
Twilio is a customer engagement platform that helps businesses build personalized communication experiences with developers. It is a remote-first company serving hundreds of thousands of businesses, with a culture grounded in connection, inclusion, and Twilio Magic.
Build, lead, and develop the CX Process and Content teams, setting priorities and coaching team members for growth.
Own end-to-end content lifecycle for agent-facing process documentation and knowledge base content.
Establish governance, track metrics, and partner cross-functionally to ensure processes and content stay current.
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle complex retail delivery challenges, reaching 97% of US households across over 30,000 zip codes. With a network of more than 310,000 independent drivers, Roadie offers flexible delivery solutions and a collaborative culture.
ConnectWise is a global software company dedicated to helping technology solution providers manage their businesses, sell efficiently, and automate service delivery. With over 3,000 colleagues across North America, EMEA, and APAC, the company fosters an inclusive culture that values diverse perspectives and skills.
Own the strategy and roadmap for product team tools and workflows, including Aha!, Confluence, and Pendo.
Build and manage the product analytics stack and enablement programs for PMs.
Define operational metrics, partner with engineering, and manage the APM team.
SaiSystems Health is a healthcare IT company focused on improving product delivery through operational excellence. They are a growing organization that values systems thinking, data-driven decision-making, and mentorship, fostering a culture of continuous improvement.
Lead end-to-end delivery of CharterUP's largest cross-functional projects, from business case through close-out and retrospective.
Build foundational PMO standards, charters, governance cadences, and reporting processes for the new Enterprise Operations PMO.
Drive large-scale, time-critical client-facing mobilizations and hold cross-functional partners accountable without formal authority.
CharterUP is transforming the $365 billion global group transportation and mobility market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. As a hyper-growth, remote-first company with a tech hub in Austin, TX, they are backed by $60 million in Series A funding and trusted by Fortune 500 companies.
Manage and lead field service teams to deliver exceptional, timely service to customers within the region.
Coach, develop, and mentor direct reports while fostering collaborative, high-performing team environments.
Use data and metrics to track business health, ensure service contract compliance, and escalate and resolve key customer issues.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. The company is a team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Lead process improvement, RPA, and Lean Six Sigma projects to drive operational excellence.
Collaborate with senior leadership to prioritize initiatives and build stakeholder relationships.
Develop project plans, coach teams, and promote a culture of continuous improvement.
Navitus is a pharmacy benefit manager (PBM) providing cost-effective medication solutions. They foster a diverse environment with a focus on customer service and growth.
Own the day-to-day operations for 15-20 locations, ensuring site processes run smoothly, efficiently, and safely.
Design and execute process improvement projects to drive operational efficiencies and improve service quality.
Work cross-functionally with central teams to ensure customers get the best experience on every order.
DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery of food, goods, and more. The company is growing rapidly and offers a fast-paced, inclusive culture with comprehensive benefits and a focus on employee well-being.
Provide ongoing subject-matter expertise for a training program preparing people for maintenance-operator roles in automated warehouses.
Review course content and give feedback to ensure it reflects real-world maintenance practices.
Support learners by answering questions as they build confidence in the field.
Pathstream partners with enterprises to transform frontline workforces through training programs, helping employees and managers advance their careers. The company is a tight-knit, mission-driven team of about 60 employees focused on scaling their solution across the United States.
Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.
Manage rolling stock engineering projects from concept to completion, including new vehicle procurement and modifications to existing equipment.
Oversee technical aspects of rail projects, support teams, ensure accuracy, schedule adherence, and budget compliance, and produce high-quality deliverables.
Provide technical liaison with clients, develop specifications and reports, guide and mentor teams, and engage in marketing and proposal development.
DB E.C.O. North America provides specialized rail and transit consultancy services to public agencies and passenger and freight railroads across the U.S. and Canada. As part of the DB E.C.O. Group, the cross-disciplinary team leverages global expertise to innovate client portfolios and elevate business performance, focusing on sustainability, safety, and operational excellence.
Lead process improvement initiatives by analyzing current-state operations and designing future-state workflows.
Facilitate cross-functional collaboration with program managers, analysts, IT teams, and field staff to develop scalable solutions.
Apply Lean, Six Sigma, and Kaizen methodologies to improve efficiency, compliance, and performance measurement.
The hiring company provides process improvement and modernization initiatives for the public sector. It fosters a collaborative, remote-first culture focused on operational efficiency, innovation, and continuous improvement.
Own real-time support queue monitoring, staffing coverage, and ticket flow to prevent backlogs.
Write and maintain SOPs and Confluence documentation for support processes and best practices.
Act as the go-to SME, coach the team, handle escalations, and jump on tickets when needed.
O.R. TRAX is a healthcare SaaS company that automates vendor management and surgical scheduling for hospitals and ambulatory surgery centers. The company is fast-growing and execution-driven, supporting hundreds of hospitals with zero-hardware deployment and enterprise-scale reliability.
You take over the operational and technical leadership of a cluster in the Onsite Operations & Enablement team.
You ensure defined quality standards for onsite product, image, and text content.
You drive process optimization, tool development, and performance monitoring to boost operational excellence.
Breuninger is a fashion and lifestyle company with 6,500 employees, 13 department stores, online shops in 13 countries, and 1,500 brands. It is a traditional company that pursues international paths, defines clear goals, and creates innovative opportunities.
Lead quality strategy and AI-enabled monitoring to shift from manual audits to real-time automated controls.
Own software and operational quality by partnering with Engineering and Product on test automation and release validation.
Drive process design and cross-functional accountability to reduce error rates by 50% within the first year.
PHIL is a Series D health-tech company building a platform that connects patients, prescribers, pharmacies, and pharmaceutical manufacturers to get medication quickly and affordably. They are a dedicated team of people from a wide range of backgrounds, united by a focus on the patient experience.
Drive daily performance of operations teams to exceed service and quality levels while within budget.
Design and implement robust operations processes, quality programs, and continuous improvement initiatives.
Collaborate with Product, Sales, and Technology teams on services, incident response, and reporting.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that reshape understanding of the built environment. The company fosters an inclusive, supportive culture where employees move fast, work smart, and embrace remote work.
Own delivery across your squads, including sprint shaping, prioritization, and backlog grooming.
Stay technical by shipping production code and reviewing architecture decisions.
Partner with Product Strategists to balance scope and delivery, and grow managers on your team.
Omada Health reverses how healthcare is delivered in America, focusing on the space between doctor visits for chronic conditions like obesity and diabetes. They have served over two million members across 2,000+ employers and health plans, with a certified Great Place to Work culture.