Provide direct support to parents via phone, text, email, chat, video, and social media about their child's educational program.
Maintain accurate records, use the help ticketing system to triage and respond to parent requests, and update databases.
Advise parents on building education program schedules and coordinate with team members to provide consistent information.
OpenEd provides customized, world-class education and resources to over 100,000 students, empowering families across the country. With an eNPS of 79, the company ranks in the top .1% of technology companies and values customer focus, transparency, and continuous learning.
Provide academic guidance to learners on course navigation, policies, and expectations.
Engage with learners as their primary point of contact via voice, text, and video.
Collaborate on retention initiatives and support at-risk learners toward success.
Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Founded in 1994, it offers content-rich online programs and hands-on training at its Clearwater, Florida campus.
Guide prospective and current students through financial aid packages and tuition costs.
Assess eligibility for federal, state, military, and other assistance programs.
Provide personalized financial guidance and responsive support via phone and email.
The hiring partner provides educational services and supports students in navigating financial aid. It offers a fully remote, inclusive culture that values collaboration, innovation, and employee well-being.
Provide accurate admissions information and conduct virtual interviews with prospective students.
Manage outreach via phone, text, and email to schedule appointments and follow up.
Maintain detailed records in the CRM and collaborate with campus admissions teams.
This educational institution operates multiple campuses across the United States and focuses on student recruitment and enrollment. It maintains a remote, customer-focused team with a professional and collaborative culture.
Support clients and providers across live chat, messaging, and phone with empathy and professionalism
Solve complex issues around insurance, billing, and platform navigation while balancing quality and efficiency
Collaborate with teammates to identify recurring challenges and improve the support experience
Grow Therapy is a mental health platform that connects providers, insurance payors, and patients through a three-sided marketplace. Backed by over $328M in funding and a $3B valuation, the company fosters an ambitious, kind, and ownership-driven culture focused on making care accessible.
Provide strategic email, phone, and video support to employers, students, and career services users.
Troubleshoot technical issues, build custom reports, and resolve a high volume of tickets and calls daily.
Collaborate with Support, Success, and Product teams to improve the customer experience and operations.
Handshake is a career network that connects millions of students and employers, and now runs Handshake AI to build data products for frontier labs. It's a fast-growing startup with a ~$1B run rate and a mission-driven, collaborative culture.
Work from a home office and deliver web presentations.
Support families with benefits conversations that matter.
Receive ongoing training and mentorship from engaged leaders.
Global Elite Empire Consultants provides client-facing, fully remote financial services. The company offers mentorship, training, and a supportive team culture focused on helping families.
Serve as the primary point of contact for members through onboarding, ensuring they successfully establish their businesses.
Assist members with tax, accounting, payroll, and U.S. corporate structure questions using cross-functional resources.
Proactively send updates on key milestones and identify opportunities to improve the onboarding process.
Collective is a technology platform and team of trusted advisors helping businesses-of-one with incorporation, accounting, bookkeeping, and taxes. Backed by prominent investors, the company empowers self-employed people to focus on their passion, not paperwork.
Serve as first point of contact for patient and customer inquiries, resolve issues.
Schedule appointments, verify insurance, and maintain records.
Coordinate with clinical teams, route urgent calls, and support navigation.
A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.
Communicate with members via phone and email, exhibiting care in every interaction.
Listen to members, providing empathy and solutions to their unique needs.
Collaborate with your team to share knowledge and accurately document member interactions.
Achieve is a leading digital personal finance company that provides personalized financial solutions, including loans and debt consolidation. It has over 3,000 employees in mostly hybrid and work-from-home roles across the US, with a people-first culture focused on empathy.
Resolve complex issues impacting providers and members as a subject matter expert.
Manage a queue of assigned cases and communicate via calls, messages, and email.
Collaborate with production teams to improve the member and provider experience.
Oscar is a health insurance company built around a full stack technology platform and a focus on serving members. Founded in 2012, it fosters an inclusive culture where employees feel connected across remote work.
Provide world-class customer support to patients and advocates via phone, email, and chat.
Troubleshoot and resolve client inquiries with empathy and creative problem-solving.
Gather and track feedback to improve the Solace platform and client experience.
Solace is a healthcare advocacy company that pairs patients with expert advocates to navigate the complex U.S. healthcare system. It is a Series C startup founded in 2022 with a lean, mission-driven U.S. team and an intense culture focused on redefining healthcare.
Take requested conversations from warm leads with no cold calling
Explain financial-protection benefit options simply and help clients enroll when it fits
Maintain a clean follow-up rhythm while being measured on activity and results
Global Elite Empire Consultants specializes in remote financial-protection services, connecting clients with benefit options. The company emphasizes a written process, coaching, and advancement for motivated, coachable team members.
Deliver Level 1 support via phone, email, and ticketing for clinical systems.
Troubleshoot and resolve issues, escalating complex cases when needed.
Manage user accounts and support vaccine-related operations.
Alphanumeric provides customer service and technical helpdesk support for healthcare and life sciences clients, including a global pharmaceutical company. They value empathy and strategic thinking, offering full training and e-learning courses to support employee growth.
Provide timely, accurate, and empathetic support to Raya members via email.
Troubleshoot product and service issues, identify root causes, and ensure resolution with thoughtful follow-up.
Analyze support data and collaborate with leadership to improve member experience and workflows.
Raya is a private community connecting members for dating, networking, and friendship worldwide. It is a startup with a global team focused on thoughtful, high-touch member support.
Serve as the primary non-clinical contact for members, providing timely and empathetic assistance via phone, email, and other channels.
Explain healthcare benefits and programs, coordinate appointments, and manage cases from intake through resolution.
Collaborate with clinical teams and providers to remove barriers to care and ensure a seamless healthcare journey.
The company provides healthcare navigation and member support services, helping members access essential healthcare services. The culture emphasizes customer service, remote work, and professional development in a technology-driven healthcare environment.
Learn a system and build your own book of business.
Receive written training and live coaching with no cold calling.
Global Elite Empire Consultants provides remote client care services, helping families understand their options through plain-language explanations. The company supports part-time and full-time remote workers with training, coaching, and advancement opportunities for those who lead their numbers.
Serve as first point of contact delivering exemplary service to members and providers via messaging, phone, and live chat.
Apply deep product and benefits knowledge to resolve escalations and support QA, bug triage, and emerging workflows.
Mentor junior associates and contribute to service recovery and Voice of the Customer feedback loops.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans on family health programs. The company has raised $425M+ and is an award-winning workplace with a mission-driven culture.
Work remotely to help families understand and set up protection options.
Enjoy flexible hours with mentorship and clear expectations.
Grow along a defined path with honest, pressure-free coaching.
Global Elite Empire Consultants helps families understand and set up protection options. The company emphasizes flexible remote work, mentorship, clear expectations, and a supportive coaching culture.
Manage a high volume of inbound calls and guide prospective customers through the loan application process.
Follow up with customers to encourage application completion and maintain accurate account records.
Deliver exceptional customer service with clear, professional, and empathetic communication.
Enova International is a financial technology company providing online financial services through AI and machine learning to create accessible credit for non-prime consumers and businesses. It is a values-driven organization focused on inclusion, culture, and employee development.