Source Job

$104,000–$170,400/yr
Global

  • Own end-to-end quality and delivery for Human Data projects, personally reviewing work to ensure accuracy and consistency.
  • Lead, coach, and performance-manage a team of AI Tutors, conducting regular reviews and driving continuous improvement.
  • Drive efficiency by identifying operational bottlenecks, implementing process improvements, and tracking performance via KPIs.

Performance Management Data Analysis Quality Assurance

20 jobs similar to Expert Team Lead, Human Data Operations

Jobs ranked by similarity.

$150,000–$240,000/yr
US Canada

  • Lead end-to-end AI training and evaluation engagements, translating client objectives into project plans and quality standards.
  • Manage multiple concurrent projects, owning operational performance across quality, throughput, cost, and timelines.
  • Serve as primary client contact, leading scoping discussions, progress updates, and acceptance testing.

The company is a partner firm specializing in AI model training and data operations. It offers a collaborative, diverse, and supportive work culture with remote flexibility and team-building activities.

US

  • Monitor agent performance in quality, productivity, and attendance to maintain QA scores above 9%.
  • Provide frequent coaching based on QA feedback, metrics, and ticket observations.
  • Handle escalations, ensure schedule adherence, and maintain coaching logs.

Clipboard is on a mission to uplift communities through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, the company is a remote-first team of over 1,000 people and has been profitable since 2022.

Global

  • Labelling, annotating, and evaluating various data types to support Canva's AI feature training.
  • Managing time effectively to meet output targets and deadlines.
  • Collaborating with in-house team members to maintain quality standards.

Canva is an online design platform that enables users to create visual content. The company has thousands of employees and fosters a culture of collaboration and innovation.

US

  • Lead complex medical AI data programs from design through delivery, bridging customer objectives and clinical expertise.
  • Own the success of frontier AI pilots, turning emerging use cases into validated programs meeting quality, feasibility, and cost standards.
  • Shape how market data, financial statements, and quantitative models are used for model training and evaluation.

Appen is a leader in AI training data, providing human-generated data for model training across generative AI, LLMs, computer vision, and speech recognition. With over 1 million contributors in 200+ countries, they foster a culture of innovation, collaboration, and humility.

Mexico

  • Lead and develop a team of seven Data Specialists, coaching them on customer-facing skills and ensuring high-quality data delivery for enterprise clients.
  • Own strategic initiatives to improve team efficiency, including integrating AI into workflows, and drive day-to-day operations and capacity management.
  • Foster cross-functional collaboration with Sustainability Advisory, Customer Success, and Project Management while building an inclusive culture in the Mexico City office.

Watershed is the enterprise sustainability platform for companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens. They are a mission-oriented startup with a growing team across offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, and remote team members across the US and Europe.

US

  • Own the success of frontier financial AI pilots, turning emerging use cases into validated programs.
  • Shape how market data, financial statements, and quantitative models are used for model training and evaluation.
  • Turn a pilot into a scalable project including workflows, expert requirements, and quality standards.

Appen has been a leader in AI training data for over 30 years, specializing in human-generated data to train, fine-tune, and evaluate models. With over 1 million contributors in over 200 countries, the company fosters a culture of innovation, collaboration, and excellence, valuing curiosity and accountability.

India

  • Own the quality analysis of annotated data across computer vision and ML programs, making judgment-heavy calls that cannot be outsourced.
  • Analyze annotation data to detect anomalies and distinguish between annotation error, model error, and genuine field degradation.
  • Build and maintain performance trackers, root cause analysis documentation, and pattern libraries that the team relies on.

Gather AI builds a vision-powered platform using autonomous drones to digitize warehouse workflows, making operations smarter and safer. The company is a small, fast-moving engineering team with a culture of deep technical accountability and cross-functional collaboration.

$182,000–$263,000/yr
US Unlimited PTO

  • Lead end-to-end simulation operations, managing multi-cadence test suites and ensuring timely delivery with high quality.
  • Oversee scenario creation, QA standards, and unified evaluation metrics to measure simulation fidelity and software stability.
  • Synthesize raw simulation outputs into analytical summaries, identifying regressions and trends for cross-functional teams.

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, the company develops and deploys autonomous vehicles and has given over 500,000 rides since its founding in 2017.

Brazil Spain

  • Build and nurture high-value client relationships while ensuring successful delivery of AI data projects.
  • Act as a trusted advisor, connecting client objectives to project execution and coordinating internal teams.
  • Identify opportunities to expand services, manage scope, timelines, budgets, and risks throughout the project lifecycle.

Appen is a leader in AI training data, specializing in human-generated data for training and evaluating AI models. With over 1 million contributors in 200+ countries, they foster a culture of innovation, collaboration, and excellence.

$115,710–$115,710/yr
US

  • Develop and manage AI/ML product roadmaps, leading cross-functional teams to implement models and ensure seamless integration into production.
  • Collaborate with stakeholders to define AI/ML data requirements, oversee data collection and transformation, and monitor model performance using appropriate metrics.
  • Integrate LLMs for NLP tasks, implement Agile methodologies, and provide mentorship to junior team members.

NucleusTeq, Inc. is a technology company that develops an AI-powered data management platform called NuoData. The company fosters a collaborative environment with cross-functional teams and emphasizes mentorship.

Global

  • You will shape the AI Team Management curriculum as a Subject Matter Expert.
  • You will record authentic, engaging videos to teach AI leadership concepts.
  • You will collaborate with learning experience designers to create industry-aligned content.

Ziplines Education partners with universities to deliver industry-focused certificate courses for professionals. They have a high net promoter score and 92% of learners recommend their programs, with a team that supports adult learners.

Brazil

  • Accurately annotate and evaluate text, video, and geographic data following detailed guidelines.
  • Conduct research and review your work to ensure high standards of consistency and quality.
  • Collaborate with an international team and provide feedback to improve annotation processes.

They are an AI data company that improves the accuracy and performance of generative AI models through data annotation. They operate with a fully remote, collaborative team culture.

$221,200–$387,100/yr
North America Unlimited PTO

  • Owns the evaluation and feedback backbone for AI-powered support products.
  • Designs automated evals, human-in-the-loop review, and structured feedback taxonomy.
  • Drives cross-functional coordination across Product, Engineering, Data, and Operations teams.

ServiceNow provides an AI platform that automates workflows and drives business reinvention for organizations worldwide. It serves 85% of the Fortune 500 and fosters an AI-native culture that empowers employees to focus on meaningful work.

Global

  • Source, vet, and onboard specialized annotators and performers across dozens of skill profiles and languages.
  • Scale sourcing channels using AI workflows, automation, and LinkedIn Recruiter.
  • Build relationships with experts and collaborate with delivery leads to meet customer needs.

HumanSignal is a human data partner for AI companies, creating and annotating real-world datasets and running the open-source platform Label Studio. They serve advanced ML and AI teams with data collection and multi-step workflows, though company size and culture details are not specified.

Australia Unlimited PTO

  • Lead and inspire a team of content creators, designers, reviewers, and production specialists.
  • Own the operational delivery of the content roadmap, translating strategy into detailed project plans.
  • Use data to track, forecast, and analyze production of educational materials to inform decisions.

Atomi is an educational technology company that optimizes teaching and learning by combining cutting-edge technology with a creative, human-first approach. The company is driven by curiosity, humility, and a focus on quality and innovation, with a team of content creators and specialists.

US

  • Monitor live AI candidate pipelines, flag errors, and intervene with human judgment when needed.
  • Handle high-stakes conversations with senior candidates, including compensation negotiations and objections.
  • Review agent outputs, label responses, and write training examples to improve AI performance over time.

This AI recruiting startup is building autonomous agents to scale recruiting processes at pre-seed stage. The company is a small startup focused on AI-native hiring workflows, with a collaborative culture working across product, engineering and leadership teams.

Germany

  • Label, annotate, and evaluate German-language content including photos, graphics, and videos for linguistic and cultural accuracy.
  • Evaluate AI-generated content against Canva's quality bar for German users to shape language experiences.
  • Build and contribute to German-specific datasets to support the internationalization of Canva AI features.

Canva is a design platform redefining how the world experiences design. It is a global company with a large user base, known for its innovative culture and focus on AI-powered features.

US 10w maternity 10w paternity

  • Manage a pod of early-talent recruiters and HR coordinators for Claude Corps fellowship program.
  • Own the full lifecycle of fellow recruitment and employment, from screening to onboarding.
  • Use AI to automate recruiting and HR operations to scale efficiently.

CodePath is the largest educator of college computer science students in the country. We have trained over 40,000 students from 1,000+ universities and partner with leading technology companies.

Global

  • Lead and coach a team of M365 Ambassadors through biweekly 1:1 sessions and performance improvement plans.
  • Oversee case queue triage, resolve escalated issues, and ensure SLA adherence.
  • Analyze team performance, share insights, and collaborate with operations to improve POD effectiveness.

This role involves managing a POD of M365 Ambassadors to ensure operational performance and high-quality service for Microsoft customers. The team fosters a collaborative environment aligned with service excellence, focusing on people management and operational oversight.

$170,000–$225,000/yr
US Unlimited PTO

  • Own weekly business reviews for the forward-deployed team, reporting on OKRs such as revenue and pilot-to-conversion performance.
  • Design an AI-powered 'second brain' to centralize team know-how and establish clear documentation standards.
  • Lead cross-functional projects at the intersection of product, go-to-market, and operations, from idea to proof-of-concept.

Cresta is a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for customer experience. Founded from Stanford AI Lab, the company has raised over $270 million from leading investors including a16z, Greylock, and Sequoia, and serves companies like United Airlines and Marriott.