Provide advanced technical support and operational execution.
Support administration and standardization efforts.
Serve as a primary escalation resource for complex technical issues.
NAC International is a global leader in nuclear fuel cycle management and consulting services. For more than 50 years, they have been at the forefront of nuclear innovation, delivering safe, sustainable, and forward-thinking solutions in fuel cycle technology and waste management.
Providing rapid, high-quality support for end users using remote assistance tools.
Independently triaging, investigating, and resolving technical issues while documenting findings.
Creating internal and user-facing documentation to improve support efficiency.
Clean Air Task Force (CATF) is a nonprofit organization working to safeguard against the worst impacts of climate change by catalyzing the rapid global development and deployment of low-carbon energy and other climate-protecting technologies. CATF is highly respected for its deep expertise and research on energy and industrial systems, with offices in Boston, Washington D.C., and Brussels, and staff working virtually around the world.
Provide support for internal systems, including Azure AVD, Endpoint infrastructure, and Entra ID.
Troubleshoot Windows 10/11, Microsoft Office, and desktop/mobile devices.
Administer Windows Server 2019/2022, Active Directory, Group Policy, and Domain Controllers.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they've experienced 100% year-over-year growth due to their focus on service, valuing collaboration, culture, and client satisfaction.
Manage user onboarding and offboarding, including account creation, permissions, and workstation setup
Perform Identity and Access Management tasks across Microsoft 365, Active Directory, and Google Workspace
Handle inbound support requests via phone and ticketing system, resolving end-user issues in a timely manner
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.
Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Install and configure computer hardware, software, systems, networks, printers, scanners, and other IT related equipment
Green Brick Partners values honesty, objectivity, maturity, and efficiency. They are dedicated to providing the IT support and resources to enable their customers to succeed, fostering a supportive and growth-oriented environment.
Act as the initial point of contact for users reporting technical issues or requesting assistance.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide day-to-day operational support for desktop and server operating systems, Microsoft Office 365, Azure, and networking devices.
CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.
Provide remote telephone and email-based IT operational support.
Troubleshoot and resolve IT incidents and service requests.
Fulfill requests and resolve incidents to meet established SLAs.
Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success.
Provide exceptional customer support in a fast-paced remote Managed Services Practice
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services
Provide day-to-day operational support for desktop and server operating systems, Microsoft Office 365, networking devices and hardware peripherals.
CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). They are fast-growing and seek candidates who want to be part of their upward trajectory.
Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive townhalls.
Manage integration of third-party collaboration tools into the M365 and AWS ecosystems.
Maintain and enhance DLP policies, Purview governance, Conditional Access, Security Control, and Identity management.
U.S. FinTech built and operates the largest and most advanced mortgage securitization platform in the world, supporting the Uniform Mortgage-Backed Security (UMBS) of Fannie Mae and Freddie Mac. They support a broad portfolio of products for clients with full lifecycle management, with a unique approach to securitization combines the best minds in financial services with the know-how, flexibility, and innovation of leading technologists.
Provide high-quality technical support and resolve IT requests within reasonable timeframes.
Manage access and licenses (creation, modification, and removal of user accounts and SaaS access).
Identify and implement improvements to IT processes and user experience leveraging automation and AI tools.
Workleap is a Montreal-based tech company with a mission to simplify work since 2006. They build products that tackle HR and IT challenges, including the AI-powered Workleap Platform and ShareGate, a Microsoft 365 migration and governance solution. More than 20,000 companies use Workleap products.
Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Responsible for operations in the data center, software deployment.
Handling activities such as incident/change/problem tickets.
Implementing and maintaining solutions.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees.
Support staff via Slack and JIRA, troubleshooting complex issues.
Administer identity, access, and endpoint services such as Okta and Active Directory.
Contribute to IT projects including new tool implementations and platform migrations.
Grant Street Group provides SaaS in fields such as electronic payments, auctions, and tax collection and billing. They reward teamwork, professional excellence, and individual responsibility and offer a technology-rich work environment.
Implement and document solutions based on defined requirements.
Implement enterprise solutions in collaboration with teams.
Troubleshoot technical challenges and recommend resolutions.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to its clients. It is equipped with elite engineering and dynamic innovation, empowering IT executives and their organizations to achieve competitive advantage. The company employs more than 1,200 people all over the United States, fostering a culture that embodies the spirit of a startup with the advantage of a scalable business.
Serve as a trusted technical resource for escalated support, infrastructure projects, and client onboarding
Deploy and manage Windows Server environments , including Active Directory, DNS, DHCP, and GPOs
Communicate proactively with clients— troubleshoot issues, set expectations, and build trust
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Provision & deploy new employee endpoints, assist with new hire onboarding
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions to modernize how businesses acquire, engage with, and enable consumers in a mobile-first economy. They have over 1,000 enterprise customers and process 20 billion customer requests annually.
Act as the primary contact for IT requests via Jira and Slack.
Own identity and access management across core systems.
Own SOC 2 Type II IT controls: evidence collection, audits, and working with external auditors.
PolicyMe is a Canadian digital insurance solution, offering straightforward and affordable financial protection. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Apply a detail-oriented approach to ticket intake, troubleshooting, and documentation.
Demonstrate an approachable and empathetic demeanor when engaging with end users.
Practice active listening to fully understand user concerns.
Spreetail helps brands increase their ecommerce market share globally while improving their operational costs. They are a fast-growing ecommerce company that values creative freedom, work-life balance, and meaningful relationships among employees.