Partner with Director to implement Central Business Office strategy and coordinate centralized community responsibilities.
Conduct financial reviews, manage rent collections, and monitor property performance to achieve budgeted NOI.
Oversee lease administration, legal filings, and resident account management to maximize cash flow.
KETTLER is a property management firm specializing in multi-family residential communities. They emphasize strategic leadership and operational efficiency across a large portfolio of properties.
Respond to support tickets and resolve system issues in a timely manner.
Assist with property management system migration during property onboarding.
Deliver systems training and provide excellent customer service to internal and external stakeholders.
Asset Living is a third-party property management firm that fosters thriving communities nationwide. Founded in 1986, it is a fast-growing company with a diverse team, recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals.
Supervise daily operations of a regional portfolio to achieve financial and operational goals.
Oversee hiring, training, counseling, and performance reviews of property staff.
Review and audit administrative, accounting, and maintenance areas to ensure compliance with policies.
Highmark Residential is a property management company that focuses on empowering employees and fostering a challenging, fulfilling, and financially rewarding workplace. While company size is not specified, the culture emphasizes continuous professional development, career progression, and regular bonus opportunities.
Perform accounts receivable functions for multiple commercial real estate properties, including high-volume billing, cash application, and tenant account maintenance.
Review rent rolls, edit reports, delinquency reports, and aging activity to ensure accuracy and support timely collections.
Serve as an experienced resource within the Accounts Receivable team, handling complex tenant account activity with limited supervision.
Stream Realty Partners is a full-service commercial real estate firm completing billions in annual transactions across various property types. The company has a large team of talented individuals and a culture centered on smart, honest, nice, and passionate values.
Lead end-to-end migration processes for multi-property portfolios, ensuring timelines and client expectations are met.
Serve as the primary point of contact for clients during migrations, facilitating communication and ensuring satisfaction.
Partner with cross-functional teams to align requirements, remove roadblocks, and maintain visibility across stakeholders.
Asset Living is a third-party property management firm that fosters thriving communities nationwide. With decades of experience and a diverse team of talented individuals, the company is recognized as one of the nation's Best and Brightest Places to Work, emphasizing a culture of unity and collective success.
Supports day-to-day accounting operations including journal entries, reconciliations, and expense processing.
Assists with corporate credit card review, bank reconciliations, and accounts receivable follow-up.
Provides audit support and helps with ad hoc accounting projects.
Sentral is a residential hospitality operator redefining living through connected communities with premium amenities and tech-enabled services. The company values employee growth, diversity, and continuous improvement, with locations across major US cities.
Responsible for preparing monthly financial statements, including general ledger close and journal entries for properties.
Trains community team members on accounting systems and assists with property manager inquiries.
Assists with quarterly/annual external audits and implements accounting policies.
Sentral is a network of communities redefining residential living, offering tech-enabled services and premium amenities in major US cities. With a culture rooted in empathy, growth, and diversity, they have a team-focused environment with ongoing learning and mentorship.
Proactively contact residents to discuss lease renewals and negotiate terms to maximize retention rates.
Respond to resident inquiries via phone, email, and other channels, providing accurate information on lease agreements and community guidelines.
Assist residents with move-out procedures and ensure compliance with renter's insurance requirements.
Extenteam is a dynamic company revolutionizing the short-term vacation rental industry by providing AI-assisted SaaS platform and dedicated team services. They are a small team of 50 core employees, supported by over 400 dedicated team members, with a culture of excellence, collaboration, and data-driven decision-making.
Build and nurture relationships across your book of accounts, developing deep connections with decision-makers and stakeholders.
Surface expansion opportunities, collaborate with Sales, and own retention targets within your client base.
Stay fluent in ApartmentIQ's full product suite and partner cross-functionally with Product, Support, and Marketing.
ApartmentIQ builds industry-leading martech and data products for the PropTech space, including AI and data SaaS platforms. They are a fully remote team of 100+ across the U.S. with a strict no a**holes policy, focused on high performance and growth.
Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Provide invoice coding support for assigned properties to ensure timely and accurate processing.
Monitor personal inbox, promptly responding to vendor inquiries and resolving discrepancies.
Support weekly payment operations by keying wires for designated properties.
Placemakr combines apartment living, vacation rentals, and hotel stays into one experience. The company fosters a remote-first culture with biannual in-person gatherings, focusing on collaboration and execution.
Manage a high-volume portfolio of established Buildium customers through scaled outreach and targeted engagement.
Conduct customer conversations to understand evolving business objectives and identify opportunities to increase product value.
Analyze customer data and usage trends to optimize lifecycle strategies and improve retention.
RealPage provides property management software and services. The company is a large organization with a focus on customer success and professional development.
Coordinate the end-to-end move-in process for new residents across U.S. property portfolios.
Serve as the primary contact for incoming residents, ensuring timely communication and documentation.
Maintain accurate records and ensure compliance with Fair Housing regulations and company policies.
OurAssistants connects U.S.-based property management companies with highly skilled virtual professionals to streamline operations and enhance resident experiences. The company fosters a collaborative and growth-oriented work environment, supporting remote teams.
Manage rent ledgers, tenant payments, account reconciliations, and financial reporting for U.S.-based property management clients.
Perform bank reconciliations, process AP/AR transactions, and prepare monthly financial statements including balance sheets and P&L reports.
Assist with budgeting, forecasting, cash-flow tracking, and ensure compliance with U.S. property management accounting standards.
OurAssistants connects property management companies with highly skilled virtual professionals. The company focuses on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment.
Own the full customer lifecycle for a high-volume portfolio, including post-onboarding support, adoption, value realization, and retention.
Build relationships with business owners and decision-makers to understand goals and align Buildium solutions accordingly.
Design and execute scalable outreach programs, including email cadences and educational content.
Buildium provides property management software solutions for property managers and owners. As part of RealPage, Buildium serves a large customer base and fosters a customer-centric culture focused on driving adoption and retention.
Process customer inquiries through the ticketing system in a structured and timely manner.
Support users in effectively utilizing Impower for daily property management tasks such as communication, invoicing, and payment processes.
Analyze and resolve product and process-related customer issues, escalating complex cases to product, engineering, or second-level support.
Impower develops a digital platform for property management, helping companies streamline complex processes. The company has over 50 employees from more than 10 countries, with a focus on independent, sustainable growth.
Lead a team of Host Account Managers, coaching them to drive regional performance and host satisfaction.
Monitor KPIs like occupancy, retention, and CSAT, using data to improve portfolio health.
Serve as the senior escalation point for complex host issues and partner cross-functionally to enhance the host experience.
PadSplit is a mission-driven marketplace solving the affordable housing crisis by connecting hosts with qualified renters. The company is a growing, remote-first organization that values accountability, high performance, and direct feedback.