Develop of dashboards and analytical reports that help monitor, maintain, and improve quality standards
Analyze key performance data and identify levers that impact patient service and trial delivery
Drive ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives
Care Access works to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that often face barriers to care.
Own and drive strategic health partnerships and cross-functional programs.
Create structure in ambiguous situations and drive programs from idea to execution.
Improve alignment, communications, and processes between teams.
Modern Health is a mental health benefits platform for employers, offering access to various resources for emotional, professional, social, financial, and physical well-being. They are a fully remote workforce known for its excellence and have a unique culture centered around empathy and accountability.
Review payer financial reconciliations for accuracy and adherence to agreed-upon methodologies.
Support for the development and deployment of audit procedures applied to payer data sets.
Partner across teams and with payers to resolve data discrepancies.
Aledade empowers independent primary care practices to deliver better care to their patients and thrive in value-based care. They are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Serve as a key account manager for assigned vendors.
Manage vendor utilization including workflows for coordinating services.
Track, analyze, and report on vendor performance and opportunities for improvement.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Partner with Scale and Mid-Market Major Area Leaders to develop, manage, and track customer adoption plans across their portfolios.
Monitor GRR trends, product adoption metrics, and customer health indicators using AI-driven insights to identify downsell risks and expansion opportunities.
Establish consistent cadences for adoption reviews, customer health check-ins, and performance tracking across Commercial and Mid-Market segments.
ServiceNow began in San Diego, California in 2004 with the goal to transform how we work. Today, ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They empower organizations to find smarter, faster, and better ways to work with their intelligent cloud-based platform that connects people, systems, and processes.
Oversees daily operations of the Care Management unit and ensures process implementation.
Facilitates staff development, provides regular performance feedback, and identifies areas of improvement.
Evaluates performance metrics, supports staff in care planning, and promotes interdisciplinary collaboration.
Capital Blue Cross promises to go the extra mile for our team and our community. They offer a caring team of supportive colleagues and invest heavily in training and continuing education. Employees consistently vote them one of the “Best Places to Work in PA.”
Drive high-impact projects to support brightwheel’s strategic priorities.
Dive deep into data, processes, and the customer experience to improve business performance.
Partner with senior management teams as a trusted thought partner.
Brightwheel's platform in early ed is the largest, fastest growing, and most loved. They are trusted by millions of educators and families every day and are backed by top investors. They are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
Set and execute Medicare agency strategy, partnering with the GM of Healthcare and Strategy & Ops to define a 3-year plan, annual OKRs, and a GTM strategy that drives 5–7x enrollment growth by 2026
Build and scale the brand and growth engine, partnering with Marketing to establish the agency brand and drive top-of-funnel demand across digital, advisor-assisted, and partner channels
Lead cross-functional operations and execution, aligning product, operations, and growth roadmaps while scaling efficiently through automation and AI
Propel empowers low-income Americans by simplifying access to government benefits with modern technology. They are a passionate team of 100 Propellers, all working to help their users get through the month, every month.
Support the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network–Quality Improvement Organization (QIN-QIO) Program by providing hands-on technical assistance and quality improvement (QI) support to nursing homes.
Collaborate with nursing homes to assess performance, conduct root cause analyses, and co-develop Quality Action Plans (QAPs) aligned with CMS priorities.
Play a vital role in driving the adoption of evidence-based interventions, guiding providers through regulatory requirements, and helping them improve safety, care quality, and outcomes for Medicare beneficiaries.
Health Services Advisory Group (HSAG) is dedicated to transforming healthcare delivery in the United States. They achieve this through quality improvement initiatives and technical assistance. They are a growing team focused on making healthcare better for everyone and also giving back to the community.
Build Maven’s ability to drive sales through payer channels through strategic and analytic support to identify potential clients for all Maven programs and build a business case for them.
Lead end‑to‑end outcome evaluations for payer clients, designing robust methodologies and performing hands‑on analyses of medical and pharmacy claims, eligibility files and Maven platform data.
Own technical and clinical relationships with payer stakeholders, serving as their primary point of contact for study design, data sharing, results interpretation and ongoing analytic support.
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.
Support the development of Care Operations strategies and planning efforts.
Identify, develop and execute initiatives that improve operational efficiency, compliance, and the patient and provider experience across Care Operations.
Analyze operational data to identify trends, determine root causes, and generate actionable recommendations for improvement; drive data insights to action plans.
Equip is a virtual eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of its highly-engaged, passionate, and diverse culture.
Partner with the COO to implement operational priorities aligned with the ASPCA’s mission and strategic plan.
Provide data-driven recommendations to the COO for operational improvements, cost optimization, and resource allocation, while maintaining mission impact.
Manage one direct report and support two indirect reports to help them succeed in their roles by communicating clear expectations, providing opportunities for learning & development, and building positive and trusting relationships.
ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, animals are entitled to kind and respectful treatment by humans and must be protected under the law.
Stakeholder Partnership: Work closely with the GM and MATs to determine operational policies that can support each businesses’ strategic growth objectives.
Strategic Recommendations: Develop and execute data-driven recommendations that improve our customer experience and balance cost efficiency, using a data—and technology-first approach.
Evaluate Vertical operational performance, both near and long term, against KPIs to assess opportunities for improvement, both in cost efficiency and improved service levels.
Super.com helps maximize lives for both customers and their team, aiming to help everyone experience all that life has to offer. They are a fast-paced, high-growth tech company that cares about their people and takes career progression seriously.
Oversee client campaigns and monitor performance to ensure KPIs and SLAs are consistently achieved.
Coach and develop team leaders, providing mentorship and actionable feedback.
Identify and implement process improvements based on data and best practices to enhance service quality.
Aventus is a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry. The company values transparency, balance, and kindness.
Drive scalable, automated member growth strategies.
Preparation of co-branded materials in support of communication efforts.
Represent Virta in client meetings by presenting best practices.
Virta Health is transforming type 2 diabetes and weight-loss care through technology, personalized nutrition, and virtual care delivery. They have raised over $350 million and partner with health plans, employers, and government organizations.
Own analytics around scribe AI tools, ensuring outputs become clear reports and dashboards.
Monitor patient safety, adverse events, and near-miss reporting—integrating findings into continuous improvement.
Collaborate with clinical leadership on evidence-based clinical protocols, ensuring alignment with patient-centered care.
Midi Health is a fast-scaling virtual care company with a mission to transform the way healthcare is delivered. They focus on women’s health and whole-person care, delivering high-quality care through a modern, tech-forward platform, valuing innovation, collaboration, and patient-centered care.
Analyze ServiceNow's partnership investments and business unit spending patterns to identify reciprocal revenue opportunities.
Build qualification systems to prioritize opportunities and manage the operational execution required to convert qualified deals.
Provide Regional 360 Leads with data-driven insights and ensure all deal requirements are tracked and completed.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Support Headway health plan partnerships and strategy.
Drive creative, innovative, exploratory data analyses to prove patient outcomes.
Work collaboratively with cross functional teams including product, design, growth, marketing, payer relations, data & analytics, and operations.
Headway is building a new mental healthcare system that everyone can access. They have grown into a national network of over 60,000 mental healthcare providers across all 50 states. They are a Series D company with over $325m in funding.
Own the analytics frameworks for investigating performance and ensure tracking to Consumer Marketing OKRs.
Analyze user journeys and channel performance to identify opportunities and friction points across the marketing funnel.
Develop dashboards, measurement models, and experiment infrastructure for actionable insights throughout the consumer lifecycle.
Yelp’s mission is to connect people with great local businesses. As a trusted source of information on local business, millions of people turn to Yelp every day to make decisions about where to spend their money. They value diversity, playing well with others and authenticity.
Lead, mentor, and manage a team of clinical managers and clinicians to deliver mental health support.
Serve as a Subject Matter Expert, collaborating with teams to optimize programs and processes.
Develop strong relationships with customer success partners and other internal stakeholders.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.