Set strategic vision for client service excellence across a complex benefits administration environment.
Oversee performance management, team development, and cross-functional execution as a senior escalation point.
Collaborate with clients, project management, and customer success teams to drive retention, growth, and high-quality service delivery.
Our partner provides technology-enabled benefits administration solutions. They focus on client service excellence and operate in a complex benefits administration environment.
Lead complex Medicaid initiatives, including policy development, program implementation, and project management for state agencies.
Build relationships with clients, stakeholders, federal partners, and vendors while overseeing junior colleagues.
Deliver client deliverables such as policy recommendations, compliance analysis, and status reports.
BerryDunn is a professional services firm that helps businesses, nonprofits, and government agencies solve challenges through tax, advisory, and consulting services. Since 1974, the firm has been recognized for its diverse and inclusive culture, focus on learning and development, and employee well-being.
Lead the TANF Program Technical Assistance Team, managing scope, schedule, budget, staffing, and quality across all deliverables.
Serve as the primary client liaison, coordinating with state and tribal TANF agencies on evidence-based, non-partisan activities.
Oversee budget, invoicing, and reporting while ensuring all deliverables meet federal and Section 508 accessibility standards.
This organization provides technical assistance and research support for federal human-services programs, particularly the TANF program. They are an interdisciplinary team committed to evidence-based, non-partisan work to strengthen family economic security.
Own delivery plans for each engagement, tracking milestones, UAT cycles, and acceptance criteria.
Run client cadence including weekly status, steering meetings, and escalations.
Manage scope through capability traceability, change requests, and intake of new work.
Wonderschool is the operating system for child care in America, partnering with state governments and large enterprises to run licensing, subsidy programs, and provider and family search on their platform. They are growing fast and focus on complex, high-stakes delivery engagements.
Provide project support for local and state government agencies in parks, recreation, and library sectors.
Conduct research, data analysis, and develop reports and presentations for client leadership.
Assist with project management tasks, quality assurance, and facilitate meetings with stakeholders.
BerryDunn is a professional services firm that helps businesses, nonprofits, and government agencies solve challenges through tax, advisory, and consulting services. Founded in 1974, the firm has hundreds of employees and fosters an inclusive culture focused on learning and well-being.
Coordinate and manage client service projects, including scheduling meetings, preparing materials, and tracking timelines.
Communicate with clients to provide updates, gather information, and respond to inquiries professionally.
Support development and distribution of project reports, presentations, and deliverables; maintain project documentation and databases.
The American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization conducting behavioral and social science research and delivering technical assistance to address pressing challenges in the U.S. and globally. It has been operating since 1946 and employs a diverse team of professionals dedicated to evidence-based solutions.
Promote a positive and proactive culture to influence stakeholders and ensure compliance with health, safety, and environmental programs.
Implement and review playbooks and procedures, track operational and safety risks, and manage strategic risk management strategies.
Monitor injury, illness, and incident reports, provide prevention recommendations, and ensure regulatory compliance within the account.
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries, working across real estate, infrastructure, energy and natural resources. They are majority-owned by CBRE Group, the world's largest commercial real estate services firm, and foster a culture that emphasizes work-life balance and inclusion.
Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.
We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.
Serve as the primary point of contact for clients, maintaining long-term relationships and aligning engagement objectives with client needs.
Oversee client engagements from initiation to completion, ensuring on-time, within-scope, and within-budget delivery.
Lead cross-functional teams, allocate resources, and promote client-focused performance and accountability.
This company is a consulting firm specializing in application managed services for healthcare organizations. They foster a collaborative, autonomous, and client-first culture with a focus on meaningful impact.
Manage complex Professional Services implementations from start to finish using standard project management principles.
Drive on-time and on-budget completion of projects and ensure effective risk management.
Foster collaborative communications with clients and internal teams to achieve win-win outcomes.
Accela provides cloud-based government software solutions to improve efficiency and transparency. With nearly 20 years of industry leadership, they foster a collaborative culture and work-life balance.
Lead the full onboarding lifecycle for Care Pros and Clients, including in-person and virtual sessions.
Manage client transitions and care planning, ensuring compliance and risk evaluation.
Travel frequently to franchise locations (30-40%) to support onsite activities and maintain stakeholder communication.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With over 100,000 Care Pros through its Home Instead brand, the company delivers over 50 million hours of personalized care annually, fostering a culture of compassion and innovation.
Provide comprehensive HR support for clients, including policy review, employee lifecycle management, and strategic alignment.
Build trusted advisor relationships with key stakeholders, driving employee engagement and organizational culture.
Leverage HRIS and technology to streamline workflows and adapt to changing business needs.
FinStrat Management provides financial and strategic management services to clients. The company is a growing firm that values a collaborative culture and professional development.
Delivers independent client support, handling complex service tasks and supporting renewals with limited oversight.
Serves as a technical resource for HRIS and enrollment platforms, benefits communications, and standard reporting.
Responds to complex client questions and manages defined lifecycle tasks while informally guiding peers.
IMA Financial Group is an independent insurance brokerage that provides a wide range of insurance and financial solutions. The company is large enough to serve clients globally but small enough to implement ideas quickly, and it has been recognized as a Best Place to Work by multiple publications and as one of the fastest-growing companies.
Conduct day-to-day administration of HR programs including recruitment, benefits, onboarding, and offboarding.
Maintain employee records, corporate policies, and compliance with federal and state employment laws.
Partner with managers on performance guidance, corrective actions, and employee relations.
SCT is a firm that partners with clients to deliver results and navigate complex challenges, specializing in strategic planning, organizational effectiveness, data analytics, talent management, and human capital management. The company values integrity, excellence, and teamwork, cultivating a collaborative culture that emphasizes each employee's strengths.
Serve as the primary post-sale point of contact for employers, building strong relationships and ensuring they achieve hiring goals.
Own client retention and minimize churn by helping employers realize the value of 12twenty's platform.
Identify and manage expansion opportunities within existing accounts and collaborate on strategic growth initiatives.
12twenty is a talent acquisition platform that connects employers with students and alumni from top business schools and universities. The company is fast-growing and values continuous improvement, collaboration, and a passionate team culture.
Lead North America delivery operations across project-based engagements and managed services.
Drive client excellence by ensuring high-quality outcomes and consistent customer experience.
Develop and lead multi-level teams, fostering a high-performing, inclusive culture.
Valiantys helps organizations transform work through consulting, enterprise service management, and engineering productivity. They foster a multicultural, inclusive team environment with a focus on growth and balance.
Own a portfolio of client relationships and shape opportunities into structured, high-quality pursuits.
Direct delivery resources by setting scopes, deadlines, and quality expectations for analysts and writers.
Drive business development by qualifying opportunities and maintaining pipeline accountability across federal, state, and local pursuits.
This partner company provides client delivery and business development services, specializing in government contracting. The company fosters a collaborative, inclusive, and remote-friendly culture with a focus on accountability and continuous improvement.
Lead and support client engagements, ensuring projects are delivered on time, within scope, and within budget.
Help clients evaluate and improve operational models, service delivery, staffing structures, and business processes.
Build trusted relationships with local government and utility leaders by understanding their operational priorities and challenges.
They are a consulting firm that partners with local governments and utility agencies to improve business processes and service delivery. They offer a collaborative, people-focused workplace culture with remote work and professional development opportunities.
Develop deep relationships with key stakeholders to understand their business objectives and program success.
Deliver measurable business value by reviewing performance metrics and recommending optimization strategies.
Champion client voice internally to influence product development and service enhancements.
Pillr Health provides products and services that help clients leverage their offerings to achieve business objectives. They operate as a remote-first company with a focus on client success and retention.
Guide US and global clients from pre-contract to go-live, building playbooks and workflows for seamless onboarding.
Own the program end-to-end, including kickoff calls, SSO setup, milestone tracking, and client communication.
Act as a trusted advisor to HR leaders, designing engagement strategies that drive utilization.
LearnLux is a provider of workplace financial wellbeing, blending digital planning with access to financial planners. The company is venture-backed, has raised over $35M, and fosters a fast-paced, growth-focused culture.