Drive client engagement and growth within the Partner Success Department, managing a region of plans with focus on retention, satisfaction, and expansion.
Build and maintain strong partner relationships, serving as the ongoing point of contact and leading Joint Operating Committee meetings.
Collaborate cross-functionally to resolve escalations, champion client needs, and provide input into product development as the voice of the customer.
Imagine Pediatrics is a tech-enabled, pediatrician led medical group that provides 24/7 virtual and in-home care for children with special health care needs. They are committed to breaking down barriers to quality care with compassion and creativity, working alongside families and providers.
Manage ongoing client relationships, resolve specific issues, and oversee all client billings.
Calculate and file appropriate prices for federal drug programs, including BP, AMP, ASP, and 340B.
Lead, mentor, and develop government program Analysts while ensuring compliance with regulations.
Model N helps life sciences companies solve complex revenue challenges so they can operate smarter and bring important innovations to market faster. They value practical problem-solving, cross-functional collaboration, and delivering measurable customer impact.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Own the post-sale relationship for a portfolio of health plan and employer clients, driving activation, engagement, retention, and expansion.
Serve as the single point of contact and trusted advisor, holding both internal teams and clients accountable to shared improvement plans.
Operate strategically and commercially, growing accounts into new populations and states, sometimes selling alongside the sales team.
Blueberry turns family living rooms into personal pediatric urgent care using home exam kits and AI-enabled pediatricians. It is a mission-driven, high-growth company focused on improving healthcare access and reducing costs.
Drive profitable growth across a dedicated client portfolio, accountable for client strategy, execution, and expanding existing relationships.
Lead strategic new pursuits and build the team, tools, and processes to turn client development into a predictable engine.
Navigate internal and external stakeholder complexity to deliver measurable business impact while ensuring high client satisfaction.
Zeta is a marketing technology company that provides data-driven solutions for enterprise clients. The company emphasizes a culture of trust and belonging, with a focus on diversity and inclusion.
Serve as the second escalation point for complex client issues and support executive leadership with strategic updates.
Lead and mentor the implementation team, driving high-quality planning and cross-functional collaboration.
Develop strategies to meet performance guarantees and enhance client satisfaction through proactive decision-making.
AffirmedRx is a pharmacy benefit management company dedicated to improving healthcare outcomes by bringing clarity, integrity, and trust to the industry. They foster a culture of teamwork and integrity, with a focus on clinical excellence and transparency.
Plan and direct program activities to achieve financial and performance targets.
Manage client commitments and monitor program objectives, providing critical performance feedback.
Develop and implement processes to measure and drive performance, and coach team members to exceed goals.
MarketSource is a sales acceleration company that designs and executes managed sales solutions for B2B and B2C clients. They have a people-focused culture that emphasizes collaboration and empowerment.
Lead strategic direction and day-to-day oversight of a key global client account in Medical Affairs and Publications.
Build trusted relationships with senior client stakeholders and oversee integrated scientific communications programs.
Drive operational excellence, mentor high-performing teams, and support business development for account growth.
Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA.
Manage a book of assigned clinics and health systems, developing strong relationships with key providers.
Drive provider engagement and retention through education, data insights, and identifying growth opportunities.
Collaborate cross-functionally with Sales, Ops, and Clinical teams while maintaining accurate records in CRM.
Strive Pharmacy is a personalized compounding pharmacy that creates custom medications tailored to individual patients. They are a growing company with a culture focused on human connection and individualized care.
Develop and execute strategies to strengthen GPO partnerships and maximize commercial value.
Cultivate strategic relationships with GPO leadership, C-suite stakeholders, and member customers.
Analyze market trends and performance metrics to inform strategic decisions and drive revenue growth.
This healthcare distribution organization strengthens group purchasing (GPO) partnerships and drives commercial growth across the healthcare landscape. They foster a collaborative culture with flexible work arrangements and significant executive visibility.
Drive revenue growth by managing the full sales cycle from lead generation to contract execution.
Build and strengthen relationships with brokers, consultants, and direct employers.
Oversee the RFP process and deliver compelling sales presentations.
AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. The company is committed to making pharmacy benefits easy to understand and straightforward, with a culture where people thrive.
Act as a trusted advisor and primary contact for assigned client relationships, driving adoption and value realization.
Own the client lifecycle from onboarding to renewal, collaborating cross-functionally to ensure satisfaction and growth.
Monitor client health, identify risks, and coordinate resources to mitigate issues and foster long-term success.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is an equal opportunity employer focused on client success and inclusivity.
Serve as a trusted advisor to key accounts and support new client onboarding.
Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.
Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.
Provide strategic leadership for a key global client account spanning Medical Affairs and Publications, serving as a trusted partner to senior stakeholders.
Oversee account financial performance, including budgeting, forecasting, profitability, and identify opportunities for organic growth.
Lead, mentor, and develop Client Services team members while driving operational excellence and contributing to business development.
Nucleus Global is a global leader in medical communications with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients as part of the Inizio Medical group. The company fosters a friendly, informal culture with Friday socials, wellbeing weeks, and Town Hall events.
Acts as primary contact between client and client services team, ensuring brand strategy is communicated effectively.
Manages day-to-day client service business to deliver projects on time and within budget.
Provides leadership and guidance to direct reports and oversees campaign process from start to finish.
Avalere Health is a healthcare marketing and advisory company dedicated to reaching every patient possible. They have a global team with major hubs in London, Manchester, Washington, D.C., and New York, fostering an inclusive culture supported by six Employee Network Groups.
Lead day-to-day management of publications and medical affairs accounts as the primary client contact.
Oversee delivery of projects including meetings, congress activities, abstracts, manuscripts, and training materials.
Build client relationships, manage budgets, identify growth opportunities, and mentor junior team members.
Ashfield MedComms is a global leader in the medical communications space, serving pharmaceutical clients across medical affairs, publications, and commercial. As part of Inizio Medical, they have a network of agencies offering scale and expertise, with an inclusive culture focused on flexibility.
Partner with the Chief Customer Officer to shape and execute customer strategy, ensuring consistent engagement across investor/customer health plans.
Lead the operating rhythm for the bi-weekly Customer Advisory Committee, including agenda development, executive communications, and follow-through.
Track adoption, value, and insights related to medication contracting, supporting annual business and financial planning with customers.
Evio is a pharmacy solutions company founded by Blue Cross Blue Shield health plans to reform high-cost medication access, serving over 20 million members. With a team of six health plan owners and a culture emphasizing empathy, diversity, and transparency, Evio is a small, intentional organization focused on transformative initiatives.
Shape the Commercial Operations function, connecting strategy and field execution to drive growth.
Own territory sizing, targeting, and segmentation to optimize resource deployment.
Partner with Analytics, Finance, and Data & Technology teams to enable data-driven commercial decisions.
Cycle Pharmaceuticals is a pharmaceutical company focused on improving existing drugs and repurposing them for new uses in oncology, hematology, neurology, and rare metabolic conditions. Headquartered in Cambridge, UK with a significant US presence, the company was named one of the UK's fastest-growing private companies by The Sunday Times and values a collaborative, high-performing work environment.
Own and grow a focused portfolio of Pivotal's largest health system accounts, focusing on retention, expansion, and long-term partnership success.
Serve as a trusted strategic advisor to revenue cycle leaders, translating complex billing and reimbursement workflows into measurable outcomes.
Lead strategic account planning, develop playbooks, and act as the voice of the client to inform Product and Engineering.
Pivotal Health is a leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. It is an early-stage, scaling company with a collaborative, low-ego team culture.